So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Noah came through with our selling deal. He coordinated some service work promised in my deal of my used vehicle purchase. Service dept needs some better human interaction. (mostly in driving up to the doors). Today's keys are a pain. Dealerships should supply 2 sets of keys. Putting a car up for sale should be looked at closer by the techs. My idling issue had to be dealt with after purchase. A bit inconvenient, but Noah gave us a loaner.
Our sales person, Noah, was very personable. We had some concerns about the vehicle that were properly and logically taken care of. Overall, it was a great process. I would highly recommend this dealership.
In the last 3 months my wife and I both have bought our cars from Athens Dodge with the assistance of Makayla! We could not be happier. We they took time with us, answered all questions and got us both into new cars when other dealerships had jerked us around and ultimately said no. If you in the market for a new car we definitely recommend you come out to Athens Dodge and see Makayla!!
Trevor Cavanaugh was amazing to work with during my car buying experience.i went in looking at something just to have an SUV.Came out with what I really want the jeep grand Cherokee and I love it. Trevor was awesome. And so was Daiquiri the finance guy
I have purchased several vehicles over the years. This was by far the easiest experience I ever had. Makayla had everything ready to go. She communicated me every step of the way. It was worth the 5 hour drive to get my new Ram 2500.
As a student in Athens, with parents that live two hours away, I was SO stressed when my car broke down. We were worried that trading in my car and finding a new one would be a long, difficult process. Brent Kleen proved otherwise! He worked with Makayla Martinez to communicate between my parents and the bank, while managing to keep me in the loop. They took on the time-consuming process with ease???sending papers back and forth overnight, bringing a car in from Atlanta within a day and most importantly, taking the stress off of my parents and I. Brent got me in a reliable, well-priced car that I LOVE within a few days!!! My parents and I are SO thankful for the stellar service and caring personnel of Athens DCJ!
We truly enjoyed working with Trevor and the team at Athens DCJ. Trevor did an amazing job at finding us what we were looking for. He had the vehicles we were interested in ready and waiting for us when we arrived. They also did good with our trade in. We will definitely be dealing with them again!
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
Had a great experience with the sales help, Jody and Ashley. The business manager made the experience feel effortless. Although I did most of the negotiating on line and I could have gotten more for my trade, I felt that the deal went as i planned.
ryank you Jonathan. Great sales experience. Also the sales manager was great to work with. Also working with Ruban was great as well. He explained the financing completely. Also he got me me a great rate.
My last car purchase was an absolute nightmare so I approached these guys with apprehension. Thankfully it wasn't warranted. Neal was straightforward and Efrem was great as well. Very friendly people and they made the usually painful process of looking at and purchasing a used vehicle enjoyable. I drove 300 miles one way for a very specific vehicle and it was well worth it. I'm ecstatic with the truck. Thanks guys.
Great service department. Mackenzie is an excellent service writer with wonderful customer service skills. I was happy to find this Dealership when I moved to the area.
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