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Used 2019 RAM 1500 for Sale in Fredericksburg, VA

PRICE DROP EXPLORE PAYMENTS
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RAM Certified

2019 RAM 1500 Laramie

14,743 mi.
$52,000 $1,000 price drop!
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
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(888) 265-1574
4.6 (161 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Safford of Fredericksburg Sold A Vehicle
by Brown from Richmond, VA
November 5, 2018
5 5 5 5 5 4.6 (161 reviews)
Joann Cook was a breath of fresh air. Exceptional people at the Fredericksburg location. Will definitely go back to purchase a vehicle. Go check them out. Joann T. Cook Instant Cash Offer Acquisition Coordinator Safford of Fredericksburg Chrysler Jeep Dodge 5202 Jefferson Davis Hwy Fredericksburg, VA 22408 (540) 898-7200 ext. 7265 jcook@saffordauto.com Brown family of Richmond VA
2019 RAM 1500 Laramie Review
I cannot believe the fuel economy!
by NickOB from Hazel Green, AL
May 9, 2019
5
4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.
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Used

2019 RAM 1500 Laramie

55,867 mi.
$43,495
GREAT DEAL $1,320 Under
2019 Award Winner
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Pride Auto Sales
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(540) 322-3372
4.3 (22 reviews)
3 mi. from 22402
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Pride Auto Sales Review
2005 Acura TL
by Rodney from Midlothian, VA
November 5, 2018
5 5 5 5 5 4.3 (22 reviews)
Great customer service and a quality vehicle. Fair pricing, honesty, and no nonsense. I would recommend you checking out this place for your vehicle.
2019 RAM 1500 Laramie Review
Great Truck
by Ledskof from Roswell, GA
May 6, 2019
4
The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.
EXPLORE PAYMENTS
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RAM Certified

2019 RAM 1500 Limited

59,542 mi.
$54,000
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Red
  • Int. Color: Blue
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
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(888) 265-1574
4.6 (161 reviews)
3 mi. from 22402
Authorized RAM Dealer
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Jerry
by Jerry from Fredericksburg, Va
December 3, 2018
5 5 5 5 5 4.6 (161 reviews)
Brought truck in for tailgate latch block recall. Had slight mixup initially but Josh took care of it and also did a second recall on PCM update. All work done even quicker than estimated time. Thanks
2019 RAM 1500 Limited Review
Don't Get Sucked in by the Good Looks
by DrGlockman from Montgomery County, MD
May 3, 2019
3
The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.
EXPLORE PAYMENTS
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RAM Certified

2019 RAM 1500 Big Horn

17,341 mi.
$45,000
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
() -
(888) 265-1574
4.6 (161 reviews)
3 mi. from 22402
Authorized RAM Dealer
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Treated like royalty!
by RJR from Philly, PA
December 3, 2018
5 5 5 5 5 4.6 (161 reviews)
Steve got me checked in with ease, made sure I was comfortable throughout the process, finished the oil change quickly and checked me out with the same ease! Enjoyed the process!
2019 RAM 1500 Big Horn Review
Most comfortable ride of any truck I have owned.
by JSB from Cape Coral, Fl.
May 2, 2019
5
The new Hemi 5.7 L vat engine is a work of art. Power performance and oh so quiet. The air suspension gives it the smoothest of rides.
EXPLORE PAYMENTS
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RAM Certified

2019 RAM 1500 Rebel

36,828 mi.
$52,000
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
() -
(888) 265-1574
4.6 (161 reviews)
3 mi. from 22402
Authorized RAM Dealer
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Great service!
by SamE from King George
December 3, 2018
5 5 5 5 5 4.6 (161 reviews)
We drove a little further to get our truck serviced here. Customer service is awesome. Our service manager Josh was great. I only wish they wash your vehicle after service. Other than that, I am a happy customer.
2019 RAM 1500 Rebel Review
The car of my dreams!
by Dolceymg from Longwood, FL
May 2, 2019
5
This car has everything that I and my family need. Comfort, security, a beautiful exterior, and interior design. That truck is a bull. My boys love it.
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Used

2019 RAM 1500 Big Horn

9,791 mi.
$44,795
FAIR PRICE
2019 Award Winner
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Ultimate Buick GMC
() -
(877) 468-4153
4.6 (106 reviews)
3 mi. from 22402
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Ultimate Buick GMC Review
BEST DEALER EVER
by Karen Beltethon from Fredericksburg VA
November 5, 2018
5 5 5 5 5 4.6 (106 reviews)
This is the best dealer I have ever been too! I always stress out so much while shopping for cars. I am in sales, so I know how things work. This makes it even harder for me to be in a high pressure sales environment. My husband and I went to Buick expecting to be stressed out. But let me say, our experience was AMAZING!!!! They were able to do things other dealers couldn't do, as far as a trade in is concerned. Got me into the car I wanted. Broke down all the numbers for us, and showed us the break down. Explained it all in detail. Needless to say, I drove away in an amazing vehicle, at an excellent price. And within a week my husband went back and got himself a vehicle as well! Jerry is the GM there and let me tell you, I will recommend him to anyone I run into looking for a car! We also did business with Layla and John! What amazing people. What an amazing experience! I will never ever purchase anywhere else!
2019 RAM 1500 Big Horn Review
Loving the Ramboxes and truck so far
by RAMONA DESDEMONA from Fort Worth, TX
April 27, 2019
5
Glad I got the V6. Not quite getting the specced mileage, and the dealer wasnt able to put a couple of things I ordered on the vehicle due to some FCA issue, but generally very happy so far, 95 out of 100. I use the truck for work, but note that isn't an option on this survey.
JUST ADDED EXPLORE PAYMENTS
Used

2019 RAM 1500 Rebel

18,574 mi.
$55,000
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Black
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
() -
(540) 358-3081
4.6 (161 reviews)
3 mi. from 22402
Authorized RAM Dealer
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Truck Service
by Joe from Fredericksburg, VA
December 3, 2018
5 5 5 5 5 4.6 (161 reviews)
Scheduled truck service online...super easy and quick. Received multiple text messages as reminders. Dropped truck off the nigh before....received message trucks was finished....in and out in less than two hours. Best service to date!!!
2019 RAM 1500 Rebel Review
In the shop before its first oil change
by Wmyers from FAYETTEVILLE, NC
April 26, 2019
3
This truck looks great and many functions. The AC is crap and there is this horrible whistling noise at highway speed. The resale value is extremely low do not purchase this truck.
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Used

2019 RAM 1500 Laramie

43,612 mi.
$44,499
GOOD DEAL $633 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Red
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(202) 470-3873
3.6 (3630 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

2019 RAM 1500 Laramie Review
Pure luxury in the new Ram 1500.
by Salsram from Wayne, nj
May 1, 2019
5
Absolutely love my new truck. A head turner every time I drive it. It’s pure luxury and power with the amazing Hemi. Tap the gas and you’re gone!!
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Used

2019 RAM 1500 Rebel

46,682 mi.
$47,499
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(202) 470-3873
3.6 (3630 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

2019 RAM 1500 Rebel Review
Best riding truck I've had.
by Matt from Macy Indiana
May 1, 2019
5
Coming from a 2017 GMC Sierra this truck is hands down a better ride and more powerful. The crew cab is huge compared to others. It rides and performs better then my previous truck and rode better then other new ones I test drove.
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Used

2019 RAM 1500 Laramie

19,677 mi.
$53,999
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(202) 470-3873
3.6 (3630 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

2019 RAM 1500 Laramie Review
Solid vehivle
by Terry from West Salem ohio
April 26, 2019
5
This is the third ram I have owned. All have proved totally reliable with low maintenance very good vehicle for the money I would recommend this vehicle to any who are looking for a truck
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Used

2019 RAM 1500 Laramie

25,397 mi.
$46,999
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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  • Free CARFAX 1-Owner Report
Vroom - Get It Delivered Nationwide, Contact-Free
() -
(202) 470-3873
3.6 (3630 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

2019 RAM 1500 Laramie Review
It's a great truck
by Guy from Twin Lakes
April 25, 2019
5
We love this truck overall, but the navigation system has some quirks. It drives better than anything we have ever owned (drove 3 hours in a blizzard on April 14) and is so comfortable.
JUST ADDED
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Used

2019 RAM 1500 Limited

32,014 mi.
$56,499
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(202) 470-3873
3.6 (3630 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

2019 RAM 1500 Limited Review
Second times a charm!
by Cafido from Tulsa, OK
April 24, 2019
5
I had a 2011 Ram 1500 and loved it. I just bought the 2019 Ram 1500 and I can’t believe it but I love it even more. All the things they got right with the prior models they built off of and made better. The things they added in styling, efficiency, cargo holding, storage, and styling push this truck over the top. It’s the best truck I’ve ever owned!
JUST ADDED
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Used

2019 RAM 1500 Laramie

15,027 mi.
$51,999
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(202) 470-3873
3.6 (3630 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

2019 RAM 1500 Laramie Review
Absolutely pleased with this truck
by Dave from Kingsport
April 24, 2019
5
This Truck was really more than I needed as far as options but for the price it was the absolute great value. I am very well pleased with the purchase.
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Used

2019 RAM 1500 Limited

18,248 mi.
$56,998
GOOD DEAL
DELIVERY AVAILABLE
2019 Award Winner
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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CarMax Potomac Mills - Now offering Curbside Pickup and Home Delivery
() -
(703) 436-9113
2.4 (9 reviews)
25 mi. from 22402
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2019 RAM 1500 Limited Review
This Ram has everything on it you need.
by Duck from TEMPERANCE
May 3, 2019
5
The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.
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Used

2019 RAM 1500 Big Horn

18,186 mi.
$37,994
GREAT DEAL $987 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Cowles Nissan
() -
(888) 627-9934
4.7 (448 reviews)
25 mi. from 22402
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Cowles Nissan Review
Service
by Shameeka randolph from Chantilly va
November 5, 2018
5 5 5 5 5 4.7 (448 reviews)
I was referred to ebony singleton by my sister. So when I called down there and asked her what she could do for me she told me come in and let's work out some numbers. And told me every thing I needed to bring when I came in.
2019 RAM 1500 Big Horn Review
Better than my past 3 Fords
by Hemi Driver from WAUKESHA, Wi
May 2, 2019
5
I have been driving Ford F150 Pick ups for the past 12 years, and this 2019 Ram 1500 Laramie, blows them all away, when looking at new pick ups the Ford has not changed, except to get worse, the interior is now very plasticity and the truck seems old and antiquated. The Ram is all new, rides so much better, looks better, my V-8 has more power than my old Fords turbo V-6 and I am getting 22 mpg, the options are unbelievable with a reclining rear seat and a huge 12" touchscreen that operates everything. The Ram has the Ford beat on payment in a big way, I Saved $40 a month for all New compared to Old and outdated
PRICE DROP
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RAM Certified

2019 RAM 1500 Laramie

28,532 mi.
$41,800 $1,400 price drop!
GOOD DEAL $2,563 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lustine Chrysler Jeep Dodge RAM
() -
(888) 799-3387
4.2 (1187 reviews)
26 mi. from 22402
Authorized RAM Dealer
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Lustine Chrysler Jeep Dodge RAM Review
Fantastic Experience at Lustine
by Joconnor32 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (1187 reviews)
We purchased a 2018 Jeep Cherokee at Lustine in Woodbridge,VA yesterday. What a great experience from Nino Sam our salesman to Azmi Sabah our Finance Manager to Dan Kahn Lustine???s General Manager. What can easily be a stressful experience was a very positive and rewarding experience. Sam was very knowledgeable and personable; no sales pressure in the least. He quickly understood our needs and helped narrow down our selection. I highly recommend looking for Sam to help find the right car for you. While negotiating our price, Doug from the Service Department came over to say hi to us. We bought our 2015 Durango from Doug when he was in sales. Azmi was very helpful and efficient in developing and finalizing our finances. Azmi was also very personable and treated my wife and me with understanding and respect. Actually treated us like family, I guess since this was our 4th car we purchased from Lustine. Azmi introduced us to Dan the General Manager who thanked us for our loyalty. Dan also offered a credit to update our GPS on our Durango. What a nice surprise. I could go on about our great experience, but will close with my highest recommendation for the Lustine Team.
2019 RAM 1500 Laramie Review
Why buy anything eles?
by Kyle from Minneapolis
May 10, 2019
5
I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.
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Used

2019 RAM 1500 Big Horn

72,081 mi.
$40,000
GOOD DEAL $942 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lustine Chrysler Jeep Dodge RAM
() -
(888) 217-1129
4.2 (1187 reviews)
26 mi. from 22402
Authorized RAM Dealer
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Lustine Chrysler Jeep Dodge RAM Review
It's A Puppy!The great reactions for a Service Dog.
by Shannon Brinson from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (1187 reviews)
I want to thank you,Doug, for the professional courtesy and excellent customer service that you showed me and my service dog Roxy 😁 Shannon Brinson SWA Disabled Veteran Army Retiree Owner/Handler of Service Dog and part time unicorn Roxanne Happy Owner of Dodge Durango ;-)
2019 RAM 1500 Big Horn Review
My truck is amazing
by Heath the ram guy from Lancaster ohio
April 30, 2019
5
Absolutely splendid truck. I love it. Ram really hit the mark with the 2019 rebel. My wife is actually wanting one now. Although in another color.
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RAM Certified

2019 RAM 1500 Limited

32,800 mi.
$55,500
GOOD DEAL $211 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lustine Chrysler Jeep Dodge RAM
() -
(888) 799-3387
4.2 (1187 reviews)
26 mi. from 22402
Authorized RAM Dealer
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Lustine Chrysler Jeep Dodge RAM Review
Navigation System not Working -- Service Rep Braynt Jones
by pkupman01 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (1187 reviews)
2014 Ram 1500 Add on: Navigation System Backup Camera Trailer Brake It is extremely rare for me to write reviews but my experience with Lustine Chrysler Dodge Jeep Service department is by far the best experience I have ever had trouble shooting a problem. I took my truck in because the Navigation System was not working, Bryant got me in as soon as I arrived and had the technician to start trouble shooting the problem. Bryant came back to me about an 1 hour later and told that they think it was the radio unit needed to be replaced. So they put one on order and sent me home. Bryant kept me updated constantly of the status of the order. The radio came in and we scheduled a time for me to drop my vehicle off and they got me a rental for the day. Couple days later Bryant called and said that my truck was ready. I picked up the truck and on the way home tried the Nav System it was still was not working. So I turned around and went back to the the dealership, Bryant was very remorseful and apologetic and ensured me that we would get to the bottom of it. It was the holidays so I decided to schedule another time to drop my truck off after the holidays. I dropped the truck off and got another rental car for about a week, they replaced the Navigation antenna and that didn't work. The only other thing to do was replace the radio again. But in order to do that the Chrysler Regional Technician would need to validate the issue. So they had to schedule a time to bring the truck back to when the regional technician was there. Bryant kept me informed weekly while we waited for the Regional Tech to be available. Finally, got a call from Bryant and we set a time for me to drop the truck off again. The Service Manager wanted me to drop it off a day early so that he could come familiar with the issue. During his evaluation he found that when the Back-up Camera was disconnected that the Nav System worked fine. So they called Lustine Toyota, right next door, to schedule a time for the technician who installs all the after market back up cameras, unfortunately the technician was on vacation. They put me in contact with the Lustine Toyota Server Lane Manager Thomas Ramey to schedule a time for me to have the technician who installed the Backup Camera. All in all Bryant kept me well informed of the status of everything that been going on with my truck. He truly wants his customers to happy with their service. I would highly recommend this service department.
2019 RAM 1500 Limited Review
2nd Ram I've owned
by David Costello from Groton
April 29, 2019
5
This 2019 Ram Big Horn is an upgrade from my 2014 Ram that I was currently driving, while I loved the 14 the new 19 is superior in every aspect I couldn't want more.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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