Service work done on my 2012 jeep liberty
November 6, 2018
The lady mechanic who changed oil, rotated tires, inspected tires and put in new brake pads did a fabulous job. The brake light stayed lit and no one could figure out why. She found out the brake pads were below the red margin, which is not safe. She also balanced the tires for me. This person also apologized for taking so long. No apology needed. She did a full service on my jeep. I want to recognize her for this. Also, Dave Lund is great in your service dept. He kept me informed the entire time I was there. He talked with the mechanic explaining all the problems I was concerned about. Then he took the time to visit with me making sure all the problems had been addressed. Give these two a gold star for professional work and customer service. I apologize for not remembering the lady's name who had worked on my jeep. I will ask for her whenever I need work done on my vehicle. I am a very happy Lithia customer!