My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Bellingham, Washington, but the local Dodge dealer is awful, in every way. Lithia Chrysler Jeep Dodge has an excellent reputation amongst the owners of this make and model of RVs when it comes to service, so I decided the trip was worth it, as numerous owners complained of how the recall work was botched by various Dodge dealers.
This dealership was excellent from the time I first called, until I drove away with the work completed. I was assigned to service advisor Hayden Connor. He scheduled my appointment, made sure the proper parts were in when I arrived, and was professional, friendly, attentive and reassuring. Other Sprinter owners on the RV chat group have complained that the work took 2 or 3 trips to a dealership, but my work was done within the promised 6 hours. A pleasant shuttle driver provided prompt transportation to and from my mother's house where I visited until the work was completed.
This kind of excellent service is rare, and was well worth the 20 hours of driving from Bellingham to Medford and back.
Highly recommended.
Other than the time spent waiting, over 2 hours, I was happy with the service. I don't understand why appointments are not available for servicing vehicles!
My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Bellingham, Washington, but the local Dodge dealer is awful, in every way. Lithia Chrysler Jeep Dodge has an excellent reputation amongst the owners of this make and model of RVs when it comes to service, so I decided the trip was worth it, as numerous owners complained of how the recall work was botched by various Dodge dealers.
This dealership was excellent from the time I first called, until I drove away with the work completed. I was assigned to service advisor Hayden Connor. He scheduled my appointment, made sure the proper parts were in when I arrived, and was professional, friendly, attentive and reassuring. Other Sprinter owners on the RV chat group have complained that the work took 2 or 3 trips to a dealership, but my work was done within the promised 6 hours. A pleasant shuttle driver provided prompt transportation to and from my mother's house where I visited until the work was completed.
This kind of excellent service is rare, and was well worth the 20 hours of driving from Bellingham to Medford and back.
Highly recommended.
2019 RAM 1500 Big Horn Review
Why buy anything eles?
by Kyle from Minneapolis
May 10, 2019
5
I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.
Other than the time spent waiting, over 2 hours, I was happy with the service. I don't understand why appointments are not available for servicing vehicles!
2019 RAM 1500 Big Horn Review
Nicest truck I have ever driven
by Leaser from Kokomo indiana
May 9, 2019
5
This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 RAM 1500 Laramie Review
I cannot believe the fuel economy!
by NickOB from Hazel Green, AL
May 9, 2019
5
4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.
Vehicle available to be shipped to your home. Contact
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2019 RAM 1500 Laramie Review
Great Truck
by Ledskof from Roswell, GA
May 6, 2019
4
The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice.
Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice.
Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable.
I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning.
Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly.
In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything.
I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents.
In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.
I always have a great experience at Lithia Honda Service Center. The service representatives are very helpful and clear when explaining what your car may need and how much it will cost. They will also tell you honestly when something does not need to be done and if certain things can be put off and done at a later time. I feel like the repairs have been high quality and I know I can trust the technicians and staff. I'll definitely come back.
2019 RAM 1500 Laramie Review
This Ram has everything on it you need.
by Duck from TEMPERANCE
May 3, 2019
5
The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 RAM 1500 Longhorn Review
Don't Get Sucked in by the Good Looks
by DrGlockman from Montgomery County, MD
May 3, 2019
3
The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 RAM 1500 Laramie Review
Better than my past 3 Fords
by Hemi Driver from WAUKESHA, Wi
May 2, 2019
5
I have been driving Ford F150 Pick ups for the past 12 years, and this 2019 Ram 1500 Laramie, blows them all away, when looking at new pick ups the Ford has not changed, except to get worse, the interior is now very plasticity and the truck seems old and antiquated. The Ram is all new, rides so much better, looks better, my V-8 has more power than my old Fords turbo V-6 and I am getting 22 mpg, the options are unbelievable with a reclining rear seat and a huge 12" touchscreen that operates everything. The Ram has the Ford beat on payment in a big way, I Saved $40 a month for all New compared to Old and outdated
always fast always friendly. beautiful store with free coffee and TV. Comfortable waiting area.
2018 RAM 1500 Big Horn Review
Traded my 2015 Chevy Silverado V8 5.3, 6 spd, 4x2,
by Retired Skipper from Tucson/ Colorado
May 4, 2019
5
My Chevy with apex 350 HP V8 4x2 was nearly always in the range of 21 MPG, where my 2018 Ram is running about 19 MPG, but is 5.7, and has 4x4, making it a bit heavier, plus about 50 more HP. The Silverado was quick, but the Ram hauls! Learning to keep my foot out of fast...
We make an annual trip of about 1000 miles back and forth to COfrom Tucson AZ, will be interesting to see how it does for MPG on highway.
Looked closely at the 19s, but purchased a slightly used 18, saving us about 10,000. Am questioning the wisdom of not getting the19, with latest technology?? Bottom line, darned hard to beat an exceptional truck! My toughest adjustment is the hockey puck transmission selector. I nearly purchased a Ram when I purchased the Silverado, but didn’t like the puck, I was correct, still hate it, lowest part of the truck! I’d pay more to have a traditional gear selector!!
The staff was extremely helpful. The completed the repair thoroughly and as quickly as the could. The service technician showed me pictures of the damage to my A/C compressor and explained what was wrong with it. Even though the repair could not be completed in a single day, they still sent the shuttle to pick me up from work/school and drop me off at home, which was above and beyond anything I expected. Thank you for your help!
2019 RAM 1500 Rebel Review
Most comfortable ride of any truck I have owned.
by JSB from Cape Coral, Fl.
May 2, 2019
5
The new Hemi 5.7 L vat engine is a work of art. Power performance and oh so quiet. The air suspension gives it the smoothest of rides.
Always treated great!! I love everything about this place except some of the prices are too high. I need brakes done and it will cost just as much as the tune up and valve cover changes did. I don't have that kind of money.
2019 RAM 1500 Longhorn Review
The car of my dreams!
by Dolceymg from Longwood, FL
May 2, 2019
5
This car has everything that I and my family need. Comfort, security, a beautiful exterior, and interior design. That truck is a bull.
My boys love it.
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