New and Used 2020 RAM 1500 for Sale in Ocala, FL

I recently inquired about a 2017 Chrysler Pacifica Limited (CPO). I initially worked with Todd Phillips who provided great customer service. I told Todd exactly what I wanted and that I was very interested in buying the vehicle. Phillips had the only CPO Limited Edition within a 250 mile radius! After speaking with my wife, we agreed that this was the right choice/vehicle for us. I called the dealership back and was directed to Will Pardee. I told Will that I would like to put a deposit down on the vehicle to hold it for a week due to our crazy work schedule and my wife being 8 months pregnant. After going through a few possible scenarios, we went with his first recommendation. Will had offered to drive the vehicle from the dealership (Ocala) to us in St. Augustine. No strings attached. This was a first time buying a vehicle at home experience for me and my wife. To say the least, Will and his wife showed up to my door with the vehicle and all the paperwork. It looked even better than the 30 online photos. We did all the normal things: test drive, thorough inspection, going through all the latest technology, etc. And the paperwork time was cut in half because we submitted all of our information to Will in advance, so all the nauseating paperwork was done! A few signatures was all that was needed. Will was very professional and well organized. He responded to all of my emails and texts promptly and also took pictures of items that I inquired about. (Key fobs, remote controls and wireless headphones for U-Connect). Outstanding job Will! And what an incredible experience! Thank you!

So my fiance and I went in to look into getting a new truck. We new what we wanted - so when we got in we started working with Matthew Hurd. He listened very inventively and asked questions to make sure he knew exactly what we were looking for and wanted. So we located a truck 2018 Dodge Ram 1500, and I test drove it. Once back at the dealership, Matthew worked quickly to help us get through this process. Matthew answered all our questions with expertise and when something wasn't correct on the paperwork, he corrected it immediately. Once we were approved for the truck, we went to work with the finance manager, Kevin. Kevin was very friendly and easy to work with. He worked quickly as well, and made the process go smoothly. Once all completed we went out to our old vehicle to clean it, and to our surprise - Matthew had already brought our new truck over next to our old vehicle, had removed the plate from our old vehicle and had everything set up waiting for us. This was perfect! We enjoyed not being harassed to make a deal, not getting extra incentives we didn't want shoved in our faces and how friendly the 2 employees we dealt with were. I would definitely recommend Matthew Hurd to anyone looking to purchase a vehicle from Phillips Chrysler Jeep Dodge Ram here in Ocala!!

I called Phillips Dodge with an inquiry on May 25, 2018 after the rep that I spoke with didn't have the info I needed she connected me with Matthew Hurd. I gave Matthew the same info I had given the young lady and by the 26th all my questions were answered. Matthew went above and beyond and got my deal done. When we arrived at the dealership the car was ready and we spent maybe 30-45 minutes completing the paperwork. I have never had a deal to run as smoothly for me as this one. Thanks again Matthew!!!

I stopped in at Phillips CJDR to look at a used vehicle that I had been monitoring via the internet because I wanted to compare it against some new vehicles (Ram 2500 w/ CTD) that I was researching. Adrauth Perez came out to offer assistance. He let me drive the truck. It wasn't quite what I wanted, and I let him know. He did not give me any pressure or try to "sell" me the truck. I was about to leave, I honestly was not there that day buy a truck, but thought that while I was there I'd like to look at a couple of new ones I had been monitoring. Then I could have something to compare with when I went to other dealerships later. He let me look at the trucks, again never giving any feeling of pressure- just assistance. Then he asked me what I thought about the trucks. I told him that I'd like to make one take-it-or-leave-it offer, and that I didn't want to get into the "manager" game. I made a VERY competitive offer. I really didn't expect them to accept it without a bunch of back and forth negotiations, which I honestly was going to get into that day. I was outside waiting in my car (I didn't even go inside at that time because I didn't think they'd accept the offer and I didn't want to get pulled into a negotiation game; my wife was with me and we didn't want to spend a lot of wasted time there at that time), and he returned and said that they would accept my offer. I was literally stunned that they accept my offer with no pressure, no counter negotiations, no haggling. My wife and I then went into the building for the first time (I have never made an offer and had it accepted without stepping foot inside the dealers showroom/ offices before) and completed the paperwork. We then finalized the financing which was fairly quick and simple. I also received a VERY competitive interest rate to go along with my great deal. I was very pleased with my overall experience at Phillips CJDR and would highly recommend them to anyone seeking to purchase a vehicle. I would also highly encourage you to seek out Adrauth Perez to assist you with your experience.

I want to start off by saying thank you to Phillips Dealership for making our car buying experience so amazing. The customer service we received was hands down above and beyond anything one would ever expect to receive. I've worked with car dealerships in the past such as Mercedes, BMW etc (which when spending a certain amount of money you expect to receive a high quality experience) but/and I can honestly say our time spent at Phillips Chrysler Jeep Dodge Ram was equivalent to the customer service at these high end dealerships, if not better. I can't praise Lou the Sales Manager enough. He was such a pleasure every time we came in, very personable and a stand up guy! You can tell he has the buyers best interest in mind and we can't thank him enough for being so patient with us. Ronick was our salesman from the start and he really helped my fiance find the car of his dreams with out breaking the bank, he as well was very patient with us and went above and beyond what is typically expected. I recommend working with him if you're ever looking for a car at that dealership. Last not but not least Brad the financing guy. Not only did he find us amazing rates but he really topped off the process with his endearing personality. Overall, a huge shout out and thank you to the best car dealership around. It was well worth the hour + drive (one way) multiple times to do business with these guys Full disclaimer: I've always been one to laugh off people who leave these long reviews, thinking how on earth do they have that much time let alone care that much but after being treated so well at the Phillips Car Dealership I realized, no words are enough to say how much we appreciate them and thank you for everything they did!

First of all, hope the "stars" will show up on the screen because the answer is "5" across the board. My wife and I live about 150 miles from the dealership, in Georgia, so when we saw the advertised price on the internet we had to make sure the Out the Door price was firm. Joe Washburn sent us a quote and when we came in to get the car Sonny Wallace made us feel quite at home and yes the price quoted was what we paid with no attempts to sell unnecessary add ons, etc. We did have a problem with a missing key but Sonny took care of that as well. David Hoff was a whiz at the documentation process. This dealership seems to be a happy workplace for all the employees we observed, and we noticed that everyone went out of their way to make us (and our poodle Lollipop) and other customers comfortable and stress free. Definite recommend!

Bill Stickley is our go-to person for vehicles. We drive from Brooksville (1.25 hours) just to deal with Bill and Phillips, as always a painless experience. Our previous vehicles have included service visits, we drove the distance just to deal with the excellent service, we were very surprised to learn that it is now only available to Marion County residents. Very discriminatory for those living across the county line and willing to drive for the service.

My wife & I bought another new Jeep Overland from Phillips as we recently purchased a 2017 Grand Cherokee Overland at the end of December. We find their easy going, no pressure, professional approach reminds us of the dealer we purchased cars from up in Pittsburgh. I specifically asked for the same Salesman, Bill Stickley, as he's an honest & engaging person. I find they have a great selection & usually have the model w/ the colors & options we like at an reasonable price. Since they're about a 100 miles from where we live I research online & negotiate over the phone w/ them so we don't make a wasted trip. They have the paperwork ready when we arrive w/ the car cleaned, prepped & ready to go. However, in this particular instance Bill immediately pointed out the Cherokee's Driver side mirror had some paint missing & they didn't realize until just before we arrived. Since this was a Sunday & the Service Department was closed nothing could be done until early in the week when a replacement mirror could be ordered. It was agreed they would send me the mirror as they already made arrangements w/ my Local Dealer to replace it at their cost. Also, the Cargo Cover was missing (it was on the Sticker & in the photo online), but they're shipping it directly to me as well. While these issues likely would have caused some trepidation on some people's part, their personal & professional approach to resolve them only reinforced we made the right decision to purchase our vehicles from Phillips. We look forward to many years of these cars being on the road & when it comes time to replace them we'll be shopping again at Phillips. Sincerely, Annette & Randy Curti

Went to Phillips CJDR after finding a Chrysler 300 Limited with options ALP and ACW on the Internet. My local dealer did not have the car we were looking for and wanted to charge us to bring a car from another dealer so we would be able to look at it. My wife would not buy a car sight unseen and would not pay to have a car brought from another dealer. The salesman (Adrauth Perez) brought the car we were looking for up to the showroom and it was exactly what we wanted. We also worked with the Finance Manager (Kevin Roberts) and purchased the car, traded in my 2007 Chrysler 300, and drove home. Took the title for the 2007 Chrysler 300 back to Phillips the next day. Overall, a great experience.

j.d is always there to help us. he takes his time, and tries to get us what we want for the $ we want...just seems to takes a very long time to get from point a to financing to going home, leave about 3-4 hours to get a car, test drive-paperwork!!

I purchased a new 2004 Jeep Grand Cherokee Limited from the Phillips dealership approximately 12 years ago. It was time that I wanted to pursue the purchase of a new vehicle. I contacted Phillips Chrysler Jeep Dodge after locating my vehicle of choice on the internet at their dealership. I called and spoke with Dale Coleman and Otto Scharfschwerdt on a Friday and drove to the dealership (150 miles from my residence) the next day to purchase the vehicle. Both gentleman we understanding, considerate and thoughtful during the process. The process was NOT confrontational, nor was there the normal dreaded process in purchasing a vehicle. Their Business Manager, Brad Leonard, explained all the required papers to be signed as well as other products and services offered through the dealership.,. There was no pressure to sell those products or services, just the offer to provide them. Otto went over the features of the vehicle then he called and registered the UConnect and made certain I understood them. Great Dealership to purchase a vehicle at a reasonable price with NO High Pressure sales.

Love love love Joshua - got us out the door that Saturday in our new Rubicon!!! We were looking for a standard with a 410 - JOshua found it in the back of the lot with the help of Dale Coleman.

I have been a customer of Phillips Chrysler Jeep in Ocala for well over 20 years. My recent experience purchasing another new Jeep was very professional and sales and took care of very professional and they took care of all the details a timely manner. My sales representative and manager treated me with courtesy and attention. Finance department/signing all those papers, was organized and well done. Everyone was polite, informed with courtesy and attention. Finance department/signing all those papers, was organized and well done with a smile!

We were traveling with our trusty 2003 Town and Country, when it began making noises. The service folks at Phillips told us we needed a new transmission, but we didn't want to put that much money into the old van. So we walked into the showroom, looking a bit unhappy, because we really didn't want to buy a new van right after spending two expensive months in Florida and being two days away from our home. Fortunately, Mark Helfer came to our rescue. His pleasant personality and comforting ways helped us to calm down, enabling us to make the decision to purchase our new van. The young man in finance (Brad, I believe?) also was very helpful with his pleasant personality and reassurance that everything was going to be okay. He worked with our numbers until we felt comfortable with this purchase. We felt a little bit unhappy that we didn't have the time to order our van exactly the way we wanted it, and had to choose from the vans on the lot, but when we got in it to drive away, we noticed the floor mats that said "Anniversary Edition". We looked at each other and said "happy anniversary". It was our 39th wedding anniversary that day. I think we chose the right one. We drove it back home to WV, after hanging out in Ocala for a week, to break it in, and are now thrilled with it. I hope it gives us the same great service that our previous Town and Country vans have. Thank you, Mark, for making our bad experience turn into a good one.

I came in to purchase a 2019 Jeep Cherokee, I left with a great deal! Matthew was very knowledgeable and made me feel comfortable and confident with my purchase. Brad was also great. I would definitely recommend and purchase with them in the future.

Matthew Hurd was so great to work with...super nice guy and not your typical 'car salesman.' We worked out most of the details over the phone/text. We were onsite for only about an hour which makes me very happy. Plus we got an amazing car and deal...a 2014 with only 14k miles! Thanks, Matt, for working it out for us.

We own a 2012 Dodge Ram 2500 diesel. We had an emission sensor problem, an engine light on, and a "power reduced....see dealer" alert on our dashboard. We called Plaza Dodge and they got us right in the next morning, provided us with temporary transportation (since this was our only vehicle), gave us a rough idea of what was wrong, and sent us on our way. Teri (Service Advisor) was helpful, knowledgeable, and a strong cheerleader for us. The Dodge repair service was done promptly, they made sure the repair worked, and we picked up our vehicle the next day. The prices were reasonable and they warranty their work.....couldn't ask for more! Thanks!!!

There still is "Old School"customer service, the way it used to be. From our salesman Richard Conner to finance manager Robby Vines and all the other friendly employees that we met thanks for a great experience. Thank you, Phil & Carolyn Peters

Courteous and attentive staff. Service was provided as requested on a timely basis with no upselling. Will return the next time service is needed. End of message.

Eric Griffin and the staff here at Plaza Chrysler Dodge have made our car buying journey very simple and the service was amazing. Thank you for being there in our time of need. From now on all of our friends will be here for he best deals and service around......