Used 2020 RAM 1500 for Sale in Ocala, FL

We own a 2012 Dodge Ram 2500 diesel. We had an emission sensor problem, an engine light on, and a "power reduced....see dealer" alert on our dashboard. We called Plaza Dodge and they got us right in the next morning, provided us with temporary transportation (since this was our only vehicle), gave us a rough idea of what was wrong, and sent us on our way. Teri (Service Advisor) was helpful, knowledgeable, and a strong cheerleader for us. The Dodge repair service was done promptly, they made sure the repair worked, and we picked up our vehicle the next day. The prices were reasonable and they warranty their work.....couldn't ask for more! Thanks!!!

Been buying vehicles for more decades then I care to remember - my recent purchase of a 2018 Outback at Bill Bryan's was by far the best experience. Terry Brownrigg was my salesman and he was outstanding - helpful, informative and not in the least pushy. The same was true of sales manager Ronnie. Can't leave out Randy Bowser who not only is great finance specialist but be sure to pick his brain on aviation - I think if it had wings he has flown it and has the stories to go with the experience. Also Mark in Service was terrific. In sum, I got the exact model and options I wanted without ones I didn't. I paid a very reasonable price. Over the years some car purchases have been about as enjoyable as a root canal. Thankfully this was painless and if I live long enough, like MacArthur "Ï will Return".

I recently inquired about a 2017 Chrysler Pacifica Limited (CPO). I initially worked with Todd Phillips who provided great customer service. I told Todd exactly what I wanted and that I was very interested in buying the vehicle. Phillips had the only CPO Limited Edition within a 250 mile radius! After speaking with my wife, we agreed that this was the right choice/vehicle for us. I called the dealership back and was directed to Will Pardee. I told Will that I would like to put a deposit down on the vehicle to hold it for a week due to our crazy work schedule and my wife being 8 months pregnant. After going through a few possible scenarios, we went with his first recommendation. Will had offered to drive the vehicle from the dealership (Ocala) to us in St. Augustine. No strings attached. This was a first time buying a vehicle at home experience for me and my wife. To say the least, Will and his wife showed up to my door with the vehicle and all the paperwork. It looked even better than the 30 online photos. We did all the normal things: test drive, thorough inspection, going through all the latest technology, etc. And the paperwork time was cut in half because we submitted all of our information to Will in advance, so all the nauseating paperwork was done! A few signatures was all that was needed. Will was very professional and well organized. He responded to all of my emails and texts promptly and also took pictures of items that I inquired about. (Key fobs, remote controls and wireless headphones for U-Connect). Outstanding job Will! And what an incredible experience! Thank you!

We have a beautiful new 2017 Chevrolet Equinox thanks to the folks at Palm Chevrolet. Jonathan Rodriguez did a terrific job answering all our (many) questions and, together with J.D. Piatek and the sales manager, they got us a great lease deal. We got a very fair price for our trade-in (2015 Ram 3500 DRW) and were happy all around. The whole atmosphere in the dealership was calm and relaxed with no sales pressure at all. Everyone we worked with just tried to help us make the right choices for us. It was the total opposite from what we experienced at the Honda of Ocala dealer. Originally, we wanted to buy a CRV or Accord but after the high pressure and rude treatment we got at the Honda dealer, we were so happy to bring our business to the folks at Palm Chevrolet. Thanks guys!!!

There still is "Old School"customer service, the way it used to be. From our salesman Richard Conner to finance manager Robby Vines and all the other friendly employees that we met thanks for a great experience. Thank you, Phil & Carolyn Peters

I recently inquired about a 2017 Chrysler Pacifica Limited (CPO). I initially worked with Todd Phillips who provided great customer service. I told Todd exactly what I wanted and that I was very interested in buying the vehicle. Phillips had the only CPO Limited Edition within a 250 mile radius! After speaking with my wife, we agreed that this was the right choice/vehicle for us. I called the dealership back and was directed to Will Pardee. I told Will that I would like to put a deposit down on the vehicle to hold it for a week due to our crazy work schedule and my wife being 8 months pregnant. After going through a few possible scenarios, we went with his first recommendation. Will had offered to drive the vehicle from the dealership (Ocala) to us in St. Augustine. No strings attached. This was a first time buying a vehicle at home experience for me and my wife. To say the least, Will and his wife showed up to my door with the vehicle and all the paperwork. It looked even better than the 30 online photos. We did all the normal things: test drive, thorough inspection, going through all the latest technology, etc. And the paperwork time was cut in half because we submitted all of our information to Will in advance, so all the nauseating paperwork was done! A few signatures was all that was needed. Will was very professional and well organized. He responded to all of my emails and texts promptly and also took pictures of items that I inquired about. (Key fobs, remote controls and wireless headphones for U-Connect). Outstanding job Will! And what an incredible experience! Thank you!

My Chevy with apex 350 HP V8 4x2 was nearly always in the range of 21 MPG, where my 2018 Ram is running about 19 MPG, but is 5.7, and has 4x4, making it a bit heavier, plus about 50 more HP. The Silverado was quick, but the Ram hauls! Learning to keep my foot out of fast... We make an annual trip of about 1000 miles back and forth to COfrom Tucson AZ, will be interesting to see how it does for MPG on highway. Looked closely at the 19s, but purchased a slightly used 18, saving us about 10,000. Am questioning the wisdom of not getting the19, with latest technology?? Bottom line, darned hard to beat an exceptional truck! My toughest adjustment is the hockey puck transmission selector. I nearly purchased a Ram when I purchased the Silverado, but didn’t like the puck, I was correct, still hate it, lowest part of the truck! I’d pay more to have a traditional gear selector!!

So my fiance and I went in to look into getting a new truck. We new what we wanted - so when we got in we started working with Matthew Hurd. He listened very inventively and asked questions to make sure he knew exactly what we were looking for and wanted. So we located a truck 2018 Dodge Ram 1500, and I test drove it. Once back at the dealership, Matthew worked quickly to help us get through this process. Matthew answered all our questions with expertise and when something wasn't correct on the paperwork, he corrected it immediately. Once we were approved for the truck, we went to work with the finance manager, Kevin. Kevin was very friendly and easy to work with. He worked quickly as well, and made the process go smoothly. Once all completed we went out to our old vehicle to clean it, and to our surprise - Matthew had already brought our new truck over next to our old vehicle, had removed the plate from our old vehicle and had everything set up waiting for us. This was perfect! We enjoyed not being harassed to make a deal, not getting extra incentives we didn't want shoved in our faces and how friendly the 2 employees we dealt with were. I would definitely recommend Matthew Hurd to anyone looking to purchase a vehicle from Phillips Chrysler Jeep Dodge Ram here in Ocala!!

This car is better than my expectations , roomy , quick Room for the family and the two large dogs Hauls anything and everything. Love everything about this truck

Dealership returned request in less than 1hr!! Was'nt a good fit. But Great response time.

I love my truck and the best part is that it came with a lifetime powertrain warranty! comfortable and the performance is through the roof!

We were extremely impressed with the dealer, from the facilities to the staff to the service. I would not hesitate to either return or recommend this dealer. We have owned six BMWs and can honestly say that this is by far the best experience we have had with BMW.

This truck is great. Easy on gas for a truck. Plenty of power for me and nice on long drives. It's all we drive anymore.

I called Phillips Dodge with an inquiry on May 25, 2018 after the rep that I spoke with didn't have the info I needed she connected me with Matthew Hurd. I gave Matthew the same info I had given the young lady and by the 26th all my questions were answered. Matthew went above and beyond and got my deal done. When we arrived at the dealership the car was ready and we spent maybe 30-45 minutes completing the paperwork. I have never had a deal to run as smoothly for me as this one. Thanks again Matthew!!!

I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.

Today I purchased a 2017 Ram 1500 from automax. Anthony and team were more than informant and helpful while I was shopping. I had an idea of what I wanted to spend and came in under budget and got what I was looking for and more. By far one of the easiest purchases I've ever had. Thank you Anthony and team at Automax

This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.

I arrived at the dealership at around 11:30 AM with no intensions of purchasing a vehicle. I wanted to know what my 2014 Town and Country was worth as a trade-in. I had to have a vehicle in mind to purchase if a deal could be made. The sales person that I had talked with on a previous visit was Ralph Fevrier. I told him right off that I was not there to buy but to see and test drive a 2017 Pacifica (Chrysler of course). He asked me to tell him my Wants and Needs and he filled two columns. The first Pacifica he let me drive fell short of what I expected so I was ready to walk out but I still didn't have my trade-in value. Then he showed me a Pacifica that more closely matched my wants, needs and my Town and Country options. I loved the car but I was not happy with the purchase price. Edwin Morales stepped in and showed me the lease option was probably the way to go since I live in The Villages where golf carts are the major transport. I took the lease option on the car I wanted and was back on the road with it at around 6:30 PM. So I went from no intension to purchase to going home in a new Chrysler Pacifica. Kudos to Ralph. Edwin and all the sales staff with whom I interacted.

4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.

Having been in sales my whole life I never look forward to going to places that I potentially will be sold to, lucky for me Mohammed was a delight to work with! I was greeted in a very friendly manner by multiple employees and was made to feel very welcome and appreciated. I also was helped by Frank and John and I would highly recommend visiting the dealership for information on any of their vehicles. I purchased a 2015 Certified BMW 740i and I look forward to a long term relationship with the dealership!

The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.

Our first purchase experience was accompanying my sister for a new car, with a 2014 trade-in. The initial meeting with the internet-sales rep was not pleasant, and the deal almost didn't work. However, a New Car Manager interceded and made sure that the deal worked. The Manager and Ramy in finance were great to work with, exhibiting the friendliness and commitment to customer satisfaction that your dealership offers. We left that day with her new car and an overall pleasant experience and felt that when the time was right for another Honda, we would return. We began our next search online and was contacted by Nick Desloover. We chatted and texted several times. On the day of our visit, we texted prior to arrival, for the purpose of Nick preparing to show us the exact CR-V we desired. He greeted us at the car upon arrival and proceeded to show us the vehicles available within our price range. Once it was clear that a deal wasn't in reach for a new CR-V, we inquired about a one-owner, low mileage, late model CR-V. Within minutes, he presented a beautiful, immaculate 2015 CR-V Ex that was IT. We made the deal to our complete satisfaction., trading our '09 Escalade. Once again, our experience with Ramy in finance was delightful. I have purchased many vehicles throughout my business life, probably in the order of 30-40. I can say, without reservation, that this dealership and it's management and staff are outstanding and at the top of all those with whom I've dealt. Friendly, knowledgeable, no high-pressure, totally focused on making the car purchase experience as pleasant and painless as possible. Thanks so much, Nick & Ramy for making it happen. You can be assured that "HondaofOcala" will be recommended to friends, family and all those with whom we come in contact. Sincerely and with pleasure, Jay & Wanda Newman The VIllages, Fl

this is the first truck we have ever owned.. unbelievable ride comfort and handling is amazing...plenty of room for five passengers.. great value for the price

I told them the first time I bought a Highlander from them: You have ONE chance to give your very best price.....JUST ONE. And I will say yes or no within 3 days. I went to 1 other Toyota Dealership in Orlando during those 3 days and told them the SAME thing: You have ONE chance to give my your very best price....JUST ONE. So they gave me a price and said "Thanks, but I am going now." They said...."WAIT! Maybe we can get the price down more." I said....."Didn't you hear me? I said you had ONE chance...just ONE." And I left and went back to Phillips Toyota in Leesburg, FL. The salesman said "We gave you a good price, didn't we?" And said " Where do I sign!" All 3 of my next Highlanders were bought here as well and I said the same thing: You have ONE chance to give me your best price....and they did....EVERY TIME! It doesn't hurt that I LOVE my Highlanders. Mileage on the previous 3 was: 195,000; 165,000 and this last one was 153,000. They all had more miles to give; this time I just WANTED a new Highlander and didn't want to wait for another 30,000 miles! AND......they ALL looked almost like NEW yet! Every other car I ever owned (most all American made cars) looked like carp after about 105,000 miles. AND....ALL of my 3 former Highlanders had NO MAJOR REPAIR BILLS....EVER! Just normal maintenance: tires, brakes, oil changes......NOT EVEN any new mufflers!!! AND no drive train problems; no engine problems. So THAT is why I just bought my 4th Highlander at Phillips Toyota! THANK YOU!!!!

The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.

We bought our 1st car from Jenkins Hyundai on 7/5/16 2014 Hyundai Elantra from Sales Manager-Jeremy Agee-he was very pleasant, wasn't pushy, answered any questions, and was very patient while our neighbor came up to check out car we did purchase (our friend is retired mechanic with over 38 years experience) and got our lunch. Very pleasant experience every seemed to be very nice we had better experience buying car from Jeremy than when we bought our car at Phillips Buick. I would recommend Jenkins Hyundai and Jeremy to anyone. And they worked as best they could to fit my budget. Michelle M.

The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.

I want to start off by saying thank you to Phillips Dealership for making our car buying experience so amazing. The customer service we received was hands down above and beyond anything one would ever expect to receive. I've worked with car dealerships in the past such as Mercedes, BMW etc (which when spending a certain amount of money you expect to receive a high quality experience) but/and I can honestly say our time spent at Phillips Chrysler Jeep Dodge Ram was equivalent to the customer service at these high end dealerships, if not better. I can't praise Lou the Sales Manager enough. He was such a pleasure every time we came in, very personable and a stand up guy! You can tell he has the buyers best interest in mind and we can't thank him enough for being so patient with us. Ronick was our salesman from the start and he really helped my fiance find the car of his dreams with out breaking the bank, he as well was very patient with us and went above and beyond what is typically expected. I recommend working with him if you're ever looking for a car at that dealership. Last not but not least Brad the financing guy. Not only did he find us amazing rates but he really topped off the process with his endearing personality. Overall, a huge shout out and thank you to the best car dealership around. It was well worth the hour + drive (one way) multiple times to do business with these guys Full disclaimer: I've always been one to laugh off people who leave these long reviews, thinking how on earth do they have that much time let alone care that much but after being treated so well at the Phillips Car Dealership I realized, no words are enough to say how much we appreciate them and thank you for everything they did!

I have been driving Ford F150 Pick ups for the past 12 years, and this 2019 Ram 1500 Laramie, blows them all away, when looking at new pick ups the Ford has not changed, except to get worse, the interior is now very plasticity and the truck seems old and antiquated. The Ram is all new, rides so much better, looks better, my V-8 has more power than my old Fords turbo V-6 and I am getting 22 mpg, the options are unbelievable with a reclining rear seat and a huge 12" touchscreen that operates everything. The Ram has the Ford beat on payment in a big way, I Saved $40 a month for all New compared to Old and outdated

I recently posted this review rated (2) and wish to amend it. It seems after some research that the problem is not with the dealership but with the credit union. I'm leaving what I wrote before, not because it's true, but because I, better than anyone, know how it feels to make a mistake like this. Please get your facts straight before doing your review. I really regret having originally posting this review. My sincere apologies go out to this dealership. My recent oil change there went very smooth and the service department was very friendly. I purchased a 2016 Dodge Ram 2500 on December 24th, 2015 for $58,000. I went to my credit union two months later and they were willing to refinance 125% the value of the truck. So, they put everything in the computer and say they can not refinance the truck. They tell me the truck is only worth $38,000. So, I go home and get the sticker that was on the window and show them the value of the truck and they put all the information in and they tell me that is still not listed at the price they sold me the truck for. I feel that I was grossly overcharged for this truck and will not trust this dealership again.

We love our new truck, it’s very comfortable. We haven’t had it that long but so far we love it!! It drives very nice and for a diesel is really quiet!