New and Used 2020 RAM 1500 for Sale in Walled Lake, MI

Brought my sprinter van to get the radiator replaced on 10/25/16. did not drive much since (3500 miles) and today I open the hood because of a noise and saw the front grill was broken and held by a zip tie and the clamp of the turbo hose was tight so hard that it ripped the hose. They were the last people to work on it and they never told me about it. Not happy at all and of course they won't do anything about it. This is what i thought. The service manager Shawn Leline contacted me by phone and with no question ask, he reimburse me for the turbo hose and bought a brand new grille for my van. He was very courteous and kept his words to the end. This turned out to be a great experience and proof that there is stiff few people who keep their words. Awesome job. Thank you

I have been looking for a new Jeep Salesperson for over a year --- after a 29 year relationship with my family we sadly lost our salesman last year. I have visited multiple dealerships and dealt with countless people only to leave in complete disappointment. From the moment I walked into Suburban Farmington, I had a good feeling. Cher is amazing! I have to be honest and say -- as a woman, I do not normally enjoy women sales people (c'mon girls don't always get along, let's be honest). Cher was friendly, knowledgable and laid back. There was no high pressure sales and she was willing to get what I wanted. I was in search of a 2015 black Grand Cherokee Altitude edition, which is a rare vehicle. She was confident they could get one with no issues and she was right. After discussing price, they were unwilling to move enough for me so i left the dealership. This is when I got a call from Rob Love, who asked what he could do to help me get the vehicle I wanted. We worked on price and financing for several days --- Rob was patient and knowledgable and never lost his cool with me even though I can say honestly I'm pretty demanding. I met him in person when I went to pick up my car and he was great. I also met Brad Marshall when I picked up my vehicle. I am a Leader Dog for the Blind Puppy Raiser and my 6 month old 60 lb yellow lab was not only under his desk but sprawled out in his office and Brad was nothing but accommodating to both of us. He sold me on a lifetime warranty and the tire and rims warranty for 5 years and the price and benefits was awesome. Great experience --- and while it took a few days Suburban got me exactly what I wanted at a price and financing that made sense and worked for me. I couldn't ask for anything better and they gain me as a customer for life as long as Cher is there!!

All the staff made me feel welcomed, very respectful, professional and the quality of their work will make me return.

I really appreciate the patients that Stephanie and Jerry gave me in making my decision. I drove about 100 miles to get this car, and I don't feel I would have got a better deal anywhere else. Mopar or no car!!!

Really wanted this B5 blue charger and it was in Michigan and I'm from cleveland. Best customer service, couldn't talk down on price, but they drove the car 4 hours out for me to look at. Obviously bought it. Had the driver bring all buying paperwork. 5 signatures later, sent driver with my down payment and I was done. Steve Vigh was great salesmen. Very accommodating! 5 star.

My husband and I were looking for a certified used car for our children. We came in on a Saturday afternoon and looked at 2 different vehicles. The purchase price was exactly what was shown on line - no hidden costs. Glenn Heimbach and Ron Nakas took very good care of us and we were able to take the car home that day! We would recommend this dealership to anyone. Thank you again!!

Made a call Friday evening stopped by Saturday confirmed the vehicle I was searching for was available and due to the honesty, efficiency and professionalism of Everyone I came into contact with at: Dick Scott Dodge Jeep Ram 684 Ann Arbor Rd Plymouth, MI 48170 I spent a total of approximately 30-45 minutes to complete all necessary paper work for a lease. The following Monday Morning the vehicle was detailed and had Big Red Bow on the hood when we arrived. It was evident that no time was wasted for anyone and they had gone beyond what I had expected to accommodate this sale. We will be returning again and again... Thank you Respectfully, G

Having had a poor experience at another local dealership for service on my 2014 Charger R/T Blacktop, I was interested in trying Suburban based on the service reviews. I arrived about 10 minutes before operating hours on Saturday. The service bays were opened at exactly 8:00 AM and I was greeted promptly and asked what service needed to be completed. After waiting for less than two minutes for a service writer to assist me, I explained my problems with the previous service I had received from another dealership to Kevin and was reassured that everything would be completed correctly. After writing up the order, Kevin told me it would be around 60-90 minutes and where I could wait. The lounge area was neat and clean and the time went by very quickly. Within 75 minutes Kevin returned and let me know that everything was done. Pricing was very reasonable and a 20% coupon was applied without my having to ask for it. I was cashed out in less than two minutes and very pleasantly surprised to find that my car had also been washed and the windows had been cleaned (even on the inside). Overall, I was very pleased with the experience and will consider Suburban as my servicing dealership for this car and my 2016 Charger Scat Pack.

We headed out to Westborn Chrysler-Dodge-Jeep-RAM last Thursday to test drive one of the newer models, only sure of one thing: we weren???t buying a vehicle that night. After meeting Mike Poupore in the parking lot, he listened to what we were looking for and made great recommendations for three different Jeep products: the Compass, Cherokee, and Grand Cherokee, three different names / three different styles all together. We walked by examples of each and he pointed out various difference between those three vehicles. Admittedly, I???m a guy who???s always looking for a great deal (aka, a ???tightwad???), so I simply asked Mike, ???If you were standing in my shoes, which vehicle would you seriously consider tonight???? Mike stepped back, contemplated my question and answered, ???I know you said you weren???t thrilled about silver, but I have a beautifully equipped 2018 Grand Cherokee Laredo on the other side of the lot. Now I need to let you know that it???s ???Billet Sliver??? but I don???t think it???s the color you???re thinking of. Do you want to check it out???? Based on the ease of our conversation I felt that I had to at least check out what Mike just recommended. As soon as we saw this vehicle I told Mike, ???You weren???t kidding! That???s NOT the ???silver??? I was expecting!??? Mike explained some great features that were uniquely included in this very vehicle???s options: 18??? aluminum wheels and an 8½-inch screen instead of the standard display. This vehicle had all the features we really wanted without skyrocketing the price with a bunch of unnecessary luxuries. Mike offered us a test drive and within 2 miles our minds were made up: we wanted this Grand Cherokee Laredo but we just had to make things work within our budget. We thought for sure we???d be coming back next week to finalize the deal but Mike worked out the numbers to get us to drive that beautiful machine home that same night. Unbeknownst to us, while we Mike was sharpening his pencil to work around our budget, he had his staff doing final prep and detailing the vehicle. While the finance team was completing the details of our deal, Mike took us out to our vehicle and invested the next half hour showing us features, explaining how to make voice calls, pairing both of our phones, explaining our free SiriusXM subscription and pre-programing our radio channels??? I???m sure he deals with dozens of customers each month, but he truly made my family feel as if we were his most important client in that moment: We never felt pressured because Mike took the time to understand our needs and was professional at every level. This guy???s a master-salesman, for no other reason than the fact that Mike genuinely cares about the people that walk through Westborn???s doors. Purchasing this vehicle was such an easy and comfortable experience! All of a sudden we were happy to sign on the dotted line and drive a SILVER Grand Cherokee home THAT NIGHT! My wife and I are proud to finally be official members of the Jeep family!

Mike Poupore has sold cars to my family for as long as I can remember. Until recently, I had never purchased or leased a brand new car of my own. I gave Mike a call to express my interest in leasing a Ram 1500. He was polite, extremely knowledgeable, and had a way of putting my mind at ease while making this big decision. When I got to Westborn, Mike greeted me at the door, took the time to ask about my family, and walked me through the lot to show me the options available. The selection of Ram Trucks was bountiful, and he helped find the perfect one for me! He explained all of my new vehicle's features and even assisted me in pairing my mobile devices. The entire process was seamless and easy. It is worth noting that he was able to provide a trade-in value that left me and my family very pleased. Mike's commitment to customer service is the reason myself and many others choose to work with him above all other car dealers in Southeast Michigan. He has a way of cultivating mutually beneficial relationships that are rooted in trust. When you conduct business with Mike, you know that he has you and your family's best interest at heart. I will continue to purchase/lease vehicles exclusively from Westborn as long as Mike is there, and you should too!

Even though I did not have an appointment, they took me right in. Since the dealership had changed hands since my last oil change, didn't know what to expect. They were respectful, and listened to my concerns. Thank you.

Great customer service. Friendly and efficient. Quality of repair was great.

I was very pleased with the service. They even returned my car on Saturday.

I had a GREAT EXPERIENCE as always! I am IN LOVE with my new Jeep Renegade! And the customer service is amazing! Scott Hebda is THE ABSOLUTE BEST! He really listens, he really cares and HE DELIVERS! One of the coolest things that I love about Scott is that he checks in with me and my family from time to time--just because. I recommend him and this dealership all the time! Thanks, Scott and LaFontaine! Signed, One Happy Customer! (aka Mrs. J. Lewis)

I have been to all the Jeep dealers in the Washtenaw County area and Suburban impressed me the most. After much research, I knew what I wanted and how much I wanted to pay. Darius is very informed and helped me secure all of my wants and needs with friendly, no pressure service. He also arranged for the specific vehicle I wanted to be brought in from Columbus, OH so I didn???t have to settle for something else or wait 6 wks for a factory order. While other dealers hounded me with emails, texts and calls, Darius gave me a competitive price from the beginning as well as the time and space to solidify my decision without the annoying, high pressure tactics I experienced with other salesmen. I also received a very fair price for my trade-in vehicle which was washed while I was still making a decision. Thank you, Darius! I still haven???t stopped grinning 🤗. Cheers!!

The staff at Suburban were awesome!! When I oulled into the lot, I had no idea that I would be driving out with a new vehicle. Doug Chitren and Adam Hill went above and beyond what I expected! They are so helpful and answered all of my questions..KUDOS to them and the staff at Suburban😍😍😍😄😄😘😘😘

Thank you Doug for helping my husband and I get a car for our son, we did have fun, and you were very patient . You are very hospitable and I wish you continued success. Keep up the good work.👍🏻👍🏻

Its been a week since my purchase, and I want Scott G. to know I'm still HAPPY. A manager sat in the car with me. He didn't judge me & explained how the lights & heat work. The finance dept. made me feel like I was hanging out with friends. Seriously, she was sharing knowledge. My credit score was embarrassing to me! The number I didn't have too worry about was the price. Al Serra gave me their best price up front!!! Scott & the finance dept. worked within MY budget. They listened & gave me options. Now I'm riding in a pretty 2014 Chevrolet Impala. Under cost & under warranty. Did I mention it was PRETTY?