Best car-buying experience I've ever had in my 67 years.
November 5, 2018
I saw a couple of used Chrysler vans on-line that looked to be what I was looking for, so I drove from Fridley to Buffalo to see. Neither one had NAV, which was a must. My salesperson was Todd Rodenwald and he gave me a couple of options which I was maybe-maybe not on. We talked about different van choices, but I just couldn't "hit" because I wanted quite a few features and nothing had all of those deal-breaker features. Todd then asked me if I'd wait a minute while he looked into another option. He came back with a NEW VAN suggestion. At first I balked: sticker shock & the fact that I'd never bought a new vehicle before (plenty for my wife, but I didn't ever care to for me). Well, after seeing all the features it had...exactly what I wanted...We started talking price. I swear that after we got to the bottom line, I was wondering if Todd was a long-lost brother that I didn't know about :-) And, I got a very fair trade-in value for my car. Todd had found the van I wanted at another dealer and had it delivered within one day! When I came to pick it up, I hadn't had time to clear out my trade-in, so Todd helped me & my wife do that....inside, where my new car was (90+ degree day). There was a "bump" with my wife's driver's license, but with the help of Todd and Dane Dornbush, we got it straightened out so that we didn't have to come back with the renewed license. Oh, and the icing was that buying in Buffalo, I didn't have to pay the much higher metro sales tax! Todd is a very personable, sincere and knowledgeable salesperson (beyond what you'd expect from ANY salesperson). Ryan Auto Mall was a reasonable and honest dealer (sadly, that's kinda rare anymore in any company). I would definitely recommend Ryan Auto Mall and I'd strongly suggest that you ask for Todd, it'll be pleasant and frugal for ya! I know that when we need another vehicle, we'll be shufflin' off to Buffalo (sorry, I couldn't resist).