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2020 RAM 2500
#8 Most Popular Truck

2020 RAM 2500

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$32,253 — $78,381 NEW and USED
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Regular Cab Pickup
2-6 Seats
Key specs of the base trim
 — 
Compare 6 trims

Overview

Is this the car for you?
 (4.3) 30 reviews

The Good

  • Strong towing capability
  • Luxurious interior on high-end trims
  • User-friendly Uconnect multimedia system

The Bad

  • Gets expensive in top trims
  • High-output diesel engine for 3500 only
2020 RAM 2500 exterior side view

What to Know

about the 2020 RAM 2500
  • Choice of three cabs, two cargo boxes
  • Gas V-8 or turbo-diesel inline-six engine
  • Power Wagon version available
  • Maximum towing capacity of 35,100 pounds
  • 12-inch touchscreen available
  • Rear air suspension available

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2020 RAM 2500 Review

from the Cars.com expert editorial team

What Is the 2020 Ram Heavy Duty?

The Ram 2500 and 3500 Heavy Duty is a full-size pickup truck aimed at people with serious towing and hauling needs as opposed to those who make the occasional weekend run to the home improvement store. It seats up to six and competes with the Ford Super Duty and Chevrolet Silverado HD. A 410-horsepower, 6.4-liter V-8 engine is standard, while a Cummins turbo-diesel 6.7-liter inline-six that makes as much as 1,000 pounds-feet of torque in the 3500 model is available. 

What’s New on the 2020 Ram Heavy Duty?

A Night Edition for Big Horn and Laramie trim levels includes monochromatic styling, black 20-inch wheels, black badges and a black interior. Lane-keeping assist, blind spot warning with trailer coverage and trailer tire pressure monitoring are available. Long-bed crew-cab trucks can have an optional 50-gallon fuel tank. 

What Features in the 2020 Ram Heavy Duty Are Most Important?

The standard 6.4-liter gas V-8 serves up more than enough capability for most towing and hauling challenges. With 410 hp and 429 pounds-feet of torque, this is the only engine offered for the Power Wagon, the Heavy Duty’s dedicated off-road model. If you choose the high-end Laramie Longhorn or Limited trim, be prepared for a truck interior like you’ve never seen; the materials quality and finishes put many luxury cars to shame.

Should I Buy the 2020 Ram Heavy Duty?

The Ram Heavy Duty should definitely be on your test-drive list if you need a full-size pickup truck for serious work. What sets it apart from the competition is its driving refinement — especially when equipped with the optional rear air suspension — and the quality and design of the Laramie Longhorn’s and Limited’s interiors has raised the bar for all full-size trucks.

Consumer Reviews

What drivers are saying

4.3
30 reviews — Read All reviews
Exterior Styling
(4.6)
Performance
(4.4)
Interior Design
(4.4)
Comfort
(4.4)
Reliability
(4.3)
Value For The Money
(4.3)

Read reviews that mention:

(5.0)

Does the job I bought it to do. Have a 14000 lbs 5

by Happy hauler from Granger, indiana on January 21, 2021

Truck out performs my expectations . Very attractive vehicle and very capable for my needs. Would recommend it to anyone wanting a vehicle to tow with Read full review

(5.0)

great taste in trucks

by RamheritageRich from Cleveland OH on January 13, 2021

It will be many years before any Manufacturer Beats This One..!2 engine choices best for everybody. Plenty of room, defiantly valued features. Surprised with additional TECH built into this 2500 Read full review

Safety

Recalls and crash tests

Recalls

The 2020 RAM 2500 currently has 4 recalls

Crash and Rollover Test Ratings

The 2020 RAM 2500 has not been tested.

Warranty

New car and certified pre-owned programs by RAM

New Car Program Benefits

  • Bumper-to-Bumper

    36 months / 36,000 miles

  • Roadside Assistance

    60 months / 100,000 miles

Certified Pre-Owned Program Benefits

Have questions about warranties or CPO programs?

See warranty FAQs or visit the manufacturer's website

Latest 2020 2500 Stories

See all 2020 RAM 2500 articles

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Cars.com Car Seat Check

Certified child passenger safety technicians conduct hands-on tests of a car’s Latch system and check the vehicle’s ability to accommodate different types of car seats. The 2500 received the following grades on a scale of A-F.*
* This score may not apply to all trims, especially for vehicles with multiple body styles that affect the space and design of the seating.

Warranty FAQs

What is a Bumper-to-Bumper warranty?

Often called a basic warranty or new-vehicle warranty, a bumper-to-bumper policy covers components like air conditioning, audio systems, vehicle sensors, fuel systems and major electrical components. Most policies exclude regular maintenance like fluid top offs and oil changes, but a few brands have separate free-maintenance provisions, and those that do offer them is slowly rising. Bumper-to-bumper warranties typically expire faster than powertrain warranties.

What is a Powertrain warranty?

Don't be misled a 10-year or 100,000-mile powertrain warranty doesn't promise a decade of free repairs for your car. It typically covers just the engine and transmission, along with any other moving parts that lead to the wheels, like the driveshaft and constant velocity joints. Some automakers also bundle seat belts and airbags into their powertrain warranties. With a few exceptions, powertrain warranties don't cover regular maintenance like engine tuneups and tire rotations.

What is included in Roadside Assistance?

Some automakers include roadside assistance with their bumper-to-bumper or powertrain warranties, while others have separate policies. These programs cover anything from flat-tire changes and locksmith services to jump-starts and towing. Few reimburse incidental costs like motel rooms (if you have to wait for repairs).

What other services could be included in a warranty?

Some automakers include free scheduled maintenance for items such as oil changes, air filters and tire rotations. Some include consumables including brake pads and windshield wipers; others do not. They are typically for the first couple of years of ownership of a new car.

What does CPO mean?

A certified pre-owned or CPO car has been inspected to meet minimum quality standards and typically includes some type of warranty. While dealers and third parties certify cars, the gold standard is an automaker-certified vehicle that provides a factory-backed warranty, often extending the original coverage. Vehicles must be in excellent condition and have low miles and wear to be certified, which is why off-lease vehicles feed many CPO programs.

See also the latest CPO incentives by automaker

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*MSRP and Invoice prices displayed are for educational purposes only, do not reflect the actual selling price of a particular vehicle, and do not include applicable gas taxes or destination charges.