Used 2020 RAM 2500 trucks for sale near Chevy Chase View, MD

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Awesome customer service and knowledgeable about their cars overall a great buying experience, definitely recommend.

Great truck. Had issues with Def freezing below 12 degrees. Had to rig a heater cord on line to keep warm. Had to have it flashed once. Dodge did recall for CP4 pump changed back to the more reliable CP3. Still have a catch in the steering when turning. Dealer says it’s just normal. I disagree. Sometimes on a turn vehicle wants to go straight. Had an alignment which made the steering better and the ride better.

very nice place had friendly staff who wasn't overly pushy with the sales pitch.

I'm a farmer and need a good reliable hard working pickup. Ram delivers with their 6.7. Truck is a basic package so I don't worry that going in and out of fields and even bringing in a baby calf when it is cold out will destroy some fancy unneeded thing.

recent visit for new tires and oil change. Chris Frederick and service department are the best in the business. excellent service from start to finish.

1st Ram I’ve ever owned went with 2020 6.7 Cummins tradesman with Ram box. My first choice was Ford F-250 diesel, but couldn’t find any dealership with them during the shortages. Went with Dodge cummins do pull dump trailer an excavator. Overall I’ve been really impressed, I’ve put this truck through xxxx and it has answered. The countless number of property improvements have been amazing! Pros interior, radio, and ride…great for road trips and hwy mileage is 20+ mpg. Cons, doors are clunky and heavy, recalls…can’t keep up with all the recalls, ram box is poorly designed doesn’t ever shut right…would advise against. Overall it’s a good looking truck, and it’s a work horse….definitely heavy duty!

I came in to have my Customer for Life oil change. It was found that I needed additional services. Tony was AWESOME!

I love my truck. If you're in the market for any vehicle, go see Darrick Jones at Corwin Ford In Spokane, WA. Great company, service and you won't be disappointed!

We purchased our new Dodge Durango from Koons Tysons CDJR in April. The Sales Manager, Tony Screnci, was instrumental in coordinating the sale of this vehicle. He was very responsive and transparent when answering all of our questions via email and made the sales process go smoothly. He even ensured all paperwork was in order prior to our visiting the dealership. Marc Tranen was our Product Specialist. He, too, was excellent in responding to our emails and furnished information in a timely manner. Unlike sales staff at other dealerships, he never pressured us into making a decision. On the day we signed the contract, he checked with staff throughout the process to see how things were progressing and kept us informed. He spent time demonstrating all the electronic features of the vehicle and even synced our phones in the car's system. He was very easy to communicate with and made us feel comfortable. He gave us his business card and encouraged us to contact him if we had further questions. This is a great dealership and we would defintely consider buying another vehicle from them!!

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

I live in Northern Maryland. I bought this vehicle at Bob Bell Ford/Hyundai which is quite some distance away. The Used Car Sales Manager, Ron, went above and above to help me with this purchase. All people involved went above and beyond to make this happen. Excellent service and excellent care. Our salesman Mikey, and our finance guy Rob. All awesome repot Bob Bell. Bird Bell should recognize these employees. Thank You Everyone involved.

Nelson is the most wonderful salesman’s great work great dealership everyone so nice this is our 5th car with them !!

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.