Lithia Chrysler Jeep Dodge Ram FIAT of Eugene Review
Charged for Part not needed but now happy
by Wayne from DealerRater.com
December 3, 2018
4.5 (1609 reviews)
I am from Florida and I appreciate that Matt Metzler was able to work me in to take care of a inop Headlight and turn signal. This was Monday, Aug 13. After what I assume was trouble shooting by the tech, Matt told me I needed a new Headlight assembly...for $700+ and they did not have it in stock. So I authorized the order. Wednesday, I returned and Tim worked me in to get the replacement assembly installed. After several hours, Matt told me the new part was installed but they had the same issue. I asked to replace the new part with the old part and I'd take care of it some other time. I had need for the car to run to Portland in the morning. Matt asked to give them another few minutes while they researched the issue. A short time later, he brought the car up with the headlights/turnsignals working. He stated they gave it over to a "Master Tech" who found a busted wire near the headlight. Matt reduced the estimate to $544. Being on a time issue, I asked for the old part. and Paid the $544. On Friday, with the help of a retired tech, we were able to reconnect the original part and it worked fine! I feel I paid for a part that wasn't needed. It was only a busted wire. Good News! After Jeep/Chrysler review, Lithia has agreed to refund ALL CHARGES. I couldn???t ask for anything more. Thank you, Tim
We found additional vehicles that are close to your year range.
Lithia Chrysler Jeep Dodge Ram FIAT of Eugene Review
Charged for Part not needed but now happy
by Wayne from DealerRater.com
December 3, 2018
4.5 (1609 reviews)
I am from Florida and I appreciate that Matt Metzler was able to work me in to take care of a inop Headlight and turn signal. This was Monday, Aug 13. After what I assume was trouble shooting by the tech, Matt told me I needed a new Headlight assembly...for $700+ and they did not have it in stock. So I authorized the order. Wednesday, I returned and Tim worked me in to get the replacement assembly installed. After several hours, Matt told me the new part was installed but they had the same issue. I asked to replace the new part with the old part and I'd take care of it some other time. I had need for the car to run to Portland in the morning. Matt asked to give them another few minutes while they researched the issue. A short time later, he brought the car up with the headlights/turnsignals working. He stated they gave it over to a "Master Tech" who found a busted wire near the headlight. Matt reduced the estimate to $544. Being on a time issue, I asked for the old part. and Paid the $544. On Friday, with the help of a retired tech, we were able to reconnect the original part and it worked fine! I feel I paid for a part that wasn't needed. It was only a busted wire. Good News! After Jeep/Chrysler review, Lithia has agreed to refund ALL CHARGES. I couldn???t ask for anything more. Thank you, Tim
Lithia Chrysler Jeep Dodge Ram FIAT of Eugene Review
Easy & Stress-free
by RAMbuyer from DealerRater.com
December 3, 2018
4.5 (1609 reviews)
Stopped in without an appt to look at a new 2500 diesel mega cab truck that I was interested in buying. The online "Promo Price" was what initially caught my attention, as I could see that it was a great price that I wouldn't have to haggle for. When I walked in, I was greeted right away, welcomed to sit inside (with my dogs) while the salesman brought the truck around, then the salesman showed me the truck and we took it out for a test drive. I was considering 2 trucks, both at Lithia dealerships but with different cab configurations (mega vs crew), so the salesman went and got a truck with the crew cab so I could compare them side to side. After maybe 15 minutes of looking them over, I decided to go with the mega. I should say that at this point I'd been truck shopping for almost a year, so I hadn't been in a hurry, this wasn't a spur of the moment decision and I pretty much knew what I wanted. I can't speak to whether or not they would have tried to pressure me more since I was ready to buy anyways, but I can say that the salesman was friendly and I didn't feel at all pressured as I stood there trying to decide. Once I said yes, we took the dogs for a little walk while they got the paperwork started. When we came back, we were handed off to another salesman as our first salesman had an appointment come in. We didn't mind, both salesman were super nice and friendly, and the paperwork went smoothly. I had my own financing pre-approved and they didn't give me any grief about it or try to get me to finance through them. The "Promo Price" was the actual sales price. I can't tell you what a huge relief that was! The only other fees were the standard taxes, doc fee and registration, and they showed me all the numbers, explained everything, let me calculate them myself to make sure, and all this was done with a helpful and laid back attitude. When I got to the finance guy, he did try to sell me 1) extended warranty, 2) protection package, and 3) lifetime service. I wasn't interested in any of them and it was easy to say no, there were no hard sells or bullying or anything else negative. I ended up signing everything that day and picked up the truck the next, and again they worked with me to make that happen and everything start to finish was a positive experience.
2018 RAM 2500 Tradesman Review
Great truck for the money!
by PapaRam from Bernalillo NM
May 12, 2019
5
Was a devotee to Ford. Owned 4 heavy duty trucks in last 15 years. Last one was traded for the 6.4L 2500 crew. This truck kicks. Towing a 5th wheel and boat combo no complaints. Plenty of power and handling is surprising. In the good way. Even my wife loves this truck, she wasn't happy with the others. Lumberwagons is what she called them. Enjoys driving even with the 5er and boat behind. Fuel mileage has been 14.8 combined city highway. Towing 9 to 11.9 depending on grade, wind, etc. 4x4 handles off road great.
Lithia Chrysler Jeep Dodge Ram FIAT of Eugene Review
Outstanding sales
by DEBCAP from DealerRater.com
December 3, 2018
4.5 (1609 reviews)
We drove almost 500 miles to go to this dealership, it was worth every mile. Dane in sales was incredible with quick response to emails and even found us a year newer model that was loaded for the same price as the initial vehicle in which I was interested that I saw online. We even had to bring our 7 month old puppy on this car buying road trip and the dealership didn't even blink. The finance dept was just as great working to keep our payment very close to our budget, including an extended warranty and still keeping to a 6 year loan. Can't recommend this dealership enough!
Excellent work on the repairs, accomplished in a short time frame and I was always kept informed as the repairs progressed
2018 RAM 2500 Tradesman Review
Love dodge
by Dkw from Stonewall ok
May 2, 2019
5
Great truck very reliable plenty of room to haul everything!!!!! Love my truck!!!! Love my truck!!!!! Love my truck!!!!!! Love my truck!!!!! Love my truck!!!!
Always have a good experience at this dealership. Bought a truck with oil change package and now bring all my vehicles here for service. Great crew, love the popcorn.
There are only great things to say about our experience at Brad's Chevy Cottage Grove. Our salesman, Robbi, helped us find a truck that was everything we had hoped for and more. He and the rest of the team at Brad's made the purchase experience extremely fair and easy. There was no pressure and the atmosphere was lighthearted and fun. The sales team went above and beyond expectation with answering our truck questions by taking a truck into the service department and showing us the outcome. Financing was quick and easy. Everybody we met was friendly, helpful, and eager to make our experience a happy one. We love our new truck and would recommend Brad's Chevy Cottage Grove to anybody looking to purchase a vehicle.
2018 RAM 2500 Tradesman Review
Very capable truck
by Pburch from Melbourne FL
April 24, 2019
5
This truck has the payload i needed to pull my travel trailer. Plenty of power, rides good, great looking paint job. One of the quietest running trucks I have ever owned
Buying our new car was so easy and stress free. Friendly people--no pressure. Wish we had gone here first.
2018 RAM 2500 Laramie Review
Best used truck I've ever bought
by MPulch84 from Stevens Point, WI
April 22, 2019
5
This truck is everything Ive been saving for. Very nice dependable 3/4 ton off road truck. I told myself one day I'd own a Power Wagon, and now I have one.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.