November 5, 2018
I can't say enough about Keene. Having worked in the car industry for quite some time at one of the "giant" dealerships in Maryland, I can tell you this dealership is a cut above the rest. We've purchased four vehicles from Keene over the last 10+ years and have been over the top satisfied. Every single time.
We just purchased a 2016 Durango. Christine was prompt in answering all my questions, patient when I changed my mind and asked her to do more work. She was extremely helpful and worked hard to find me the right car for the right price. The sales manager, Bill, was great and understanding of our situation. I never felt any pressure to purchase a vehicle and I could tell their number one priority was my satisfaction. The finance manager, Dwayne, was honest and helped me get the best rate and terms. I can't say enough about this dealership.
The service department is also tremendous. They are always up front and helpful. Making things happen when you need them. They have a loaner car program which is not very common. They are always prompt and fix my issues with utmost attention to detail.
You can't go wrong with anything at this establishment.