Used 2020 RAM 2500 for Sale in Paris, KY

My wife and I purchased a used vehicle from the Dan Cummins dealership and felt we received a good vehicle for a fair price. Their finance people were able to get us a good interest rate on our loan with favorable terms that worked for us. Moving forward in time 6 months after our purchase, we experienced a front end problem. It turned out that a wheel bearing had locked up and fortunately the extended warranty that we purchased covered the cost of the repair, minus the deductible. Further, in analyzing this problem, it was observed that the brake pads were beyond the limits and the service manager agreed that the pads should have probably been replaced prior to our purchase, as we had put only 6000 miles on the vehicle in the 6 months that we had owned it. The service manager, along with our sales manager, decided that the right thing to do was to replace the front brake pads and rotors at no cost to us. They went one step further. The rear brake pads were not beyond the wear limits but were very close, so they replaced the rear pads also. We were very pleasantly surprised as we felt we would be in for a battle to convince someone that we should not be responsible for this issue. Instead, the people at Dan Cummins went above and beyond to make sure we were happy and our issue was resolved. They have won my business and I have told all my friends to visit the Dan Cummins website when looking for a vehicle to purchase.

We were looking to purchase one vehicle only and instead left with two! Everyone was so patient with me and my family, I had my kids with me and Chris Walls was so patient and understanding. Customer service is beyond expectations and everyone went an extra mile to keep my us satisfied. Right from the beginning, Chris worked with our price range and was very patient bringing us cars to try so our kids (yong kids) wouldn't have to walk. He was able to get us two cars with a trade in that we owed money to within our price range. We were shocked when he said it was a done deal! There's a room in the back with drinks , food and games for kids and after purchasing two brand new vehicles and trading one in it was a much thanked feature of the dealer. Chris walls was able to make a great business for us and we are so happy!!! Thank you Chris !! We will surely do business with you when our leases are up and I will recommend you to anybody who is search of a new vehicle. Thank you again ¿

We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located. I have never in all my life dealt with a friendlier, kinder, more helpful business.

I normally don't leave reviews, good or bad, but this is an exception. I have bought quite a few cars in my day and this is by far the best experience I've ever had. Tony DeJesus was an absolute pleasure to deal with and I would and will recommend anyone I know to go through him to get a deal done. I know I will always give him a call when it's time to start looking again. Great job Tony and great job Don Franklin Mitsubishi for the outstanding buying experience! Chris

Van limped in with overheating problemsand radiator fluid leaks. Hatfield got me in within an hour (even though they looked busy). Located the problem with a cooling line leak, and not only fixed the problem, but sent us on our way without charging me for the parts or labor. What more could I ask from anyone. The repair got me to my destination in Tenn. and back home in Ohio without any problems. I could not thank them enough. By the way I just picked out Hatfield because they were the closest to us at the time and we were in need of repairs. I knew nothing about them at the time except that they were a Chevy dealership, and this type of dealership could help us right now. Service Dept. at major dealerships get a bad rap at over charging people. Not even close at this one. What a great bunch of people. Thanks, again.

We drove from Knoxville Tn to this dealership to purchase a new Chevy Spark. We had spoke the previous day to Lauren and she set up the time and assured us to come on up. So the following morning 8/20/2017 we did just that . We spoke with Lauren around 10am and advised we will be in around 1pm gave her the year/Model# and exact car we wanted. A salesman names Mike Brewer called us around 11am and said he will get the spark pulled up front for us. We arrived after our 4 hour trip and were introduced to Mike. He took us out front to the Red 2017 Chevy Spark. My heart dropped Instantly, felt my blood pressure rising, This car was Filthy, dusty and dirty. The tires were brown, you could barely see in the windows , Paint filthy , all Black trim was Clay mud brown. I opened the door Brown muddy footprints all over. I said" its dirty and Mike then said its been in storage but if we make a deal we will get it cleaned up for you. Do you want to start it up? He said the battery was dead earlier but it Might start, But it didn't , so out comes a charger to start this filthy NEW? car. I told him , This car is Filthy and I'm offended that I drove to a new car dealership to see a new car and after hours of driving I get here to This! I said "can I see another spark that is clean?" and he said " they are all this dirty"but i can get one cleaned for you! I told him That he needs to learn from this that sales is all about first impression and this was HORRIBLE. and I am leaving So me , my wife and 2 kids Left! I felt so upset and had never been through something so odd and awkward. We get 5 Minutes down the road and The manager Paul Meier calls, I told him what I just went through he was very apologetic and assured me he will make it right if I will come back. I told the wife and kids lets go back and give another chance. We drove back and Met Paul he was super professional and friendly. ( The red spark was gone ) He introduced us to Cory Brewer ( our salesman) Cory has a great smile and an honest personality. A few moments later out comes the Red spark Clean like a new car should look .We took our first test drive and it was great . We actually asked to drive another one and Cory had made sure the car was cleaned before we saw them. We finally Bought a 2017 Chevy spark 1lt Manual. Cory had it detailed as well . If it wasn't for the Manager Paul getting involved in this situation, this would have been a bad review. We are very happy with Dan Cummings Paul and Cory. Thanks for being so professional. .

Just bought a used car from Don Franklin. Chris Walls was our sales person. He was great to deal with. He listened to our desires in a vehicle. He was knowledge of the vehicle particularly the "bells and whistles" and assisted us in getting to know the capabilities of vehicle. Thanks Chris for your great service!

Was a devotee to Ford. Owned 4 heavy duty trucks in last 15 years. Last one was traded for the 6.4L 2500 crew. This truck kicks. Towing a 5th wheel and boat combo no complaints. Plenty of power and handling is surprising. In the good way. Even my wife loves this truck, she wasn't happy with the others. Lumberwagons is what she called them. Enjoys driving even with the 5er and boat behind. Fuel mileage has been 14.8 combined city highway. Towing 9 to 11.9 depending on grade, wind, etc. 4x4 handles off road great.