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Used 2016 RAM 3500 for Sale in Addison, TX

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Used
$32,995 75,688 mi.

2016 RAM 3500 Tradesman

Fair Price
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Addison AutoPlex
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(469) 759-7762
1 (5 reviews)
0 mi. from 75001
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Addison AutoPlex Review
GREAT Experience!
by Bill H from McKinney, TX
November 6, 2018
5 5 5 5 5 1 (5 reviews)
I purchased a VERY clean 2011 G37 convertible here a couple of months ago. Everything went smoothly. Nasouh took great care of me and I WILL be back when it's time for my next purchase. VERY satisfied customer!
2016 RAM 3500 Tradesman Review
Great on fuel while towing
by J r. from Edmonton
January 28, 2019
5
Awsone love it It pulls nice. Lots of accessories I love the heated seat and steering wheel Great towing capabilities Cargo camera makes it easy to check on fifth wheel
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Used
$44,995 96,038 mi.

2016 RAM 3500 Longhorn

Good Deal
HOT CAR
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Silver Star Motors
() -
(972) 515-2208
4.5 (59 reviews)
27 mi. from 75001
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Silver Star Motors Review
Service the way it used to be
by Jeff from Midlothian, Texas
November 5, 2018
5 5 5 5 5 4.5 (59 reviews)
George and his team took great care of me and I will be recommending Silver Star to anyone looking for a truck!
2016 RAM 3500 Longhorn Review
Outstanding value
by tazcwj from Carlsbad NM
April 15, 2018
5
Have been searching for this truck for months and found it at Vernon Auto Group at a great price. The drive was definitely worth it.
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Used
$38,995 106,688 mi.

2016 RAM 3500 Lone Star

Fair Price
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carsandpickups.com
() -
(972) 535-8181
3.5 (57 reviews)
0 mi. from 75001
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Carsandpickups.com Review
Great Customer Service
by Lisa A Wallace from Michigan
November 6, 2018
5 5 5 5 5 3.5 (57 reviews)
We purchased a vehicle from dealership and had mechanical issues on a Saturday evening, the owner allowed us to take parts off another similar vehicle on a Sunday morning to get us back home. As a business owner myself I appreciate the great customer service we received from this dealership. The owner put us up in a hotel and did everything he possibly could to accommodate us. Thank you. Lisa Wallace
2016 RAM 3500 Lone Star Review
best towing in class
by jtruck from Kentucky
March 31, 2018
5
Pulled my 42ft 5th wheel over the rocky mtns with ease!! couldn't even tell it was there. Very comfortable drive , we drove from Colorado to Kentucky and it was one of the smoothest rides I have every had.
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Used
$45,995 90,299 mi.

2016 RAM 3500 Longhorn

Fair Price
  • Ext. Color: Brown
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carsandpickups.com
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(972) 535-8181
3.5 (57 reviews)
0 mi. from 75001
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Carsandpickups.com Review
Good Job!!
by Gary from Dallas,Tx
November 6, 2018
5 5 5 5 5 3.5 (57 reviews)
Inventory is truly impeccable! Great service. I had my own financing, was in and out in a matter of minutes. Friendly service and I would recommend them to everyone.
2016 RAM 3500 Longhorn Review
Strongest pulling truck on the market
by E.T. from Bullhead City, AZ
September 18, 2017
5
This truck is of no comparison. Out tows out performs all the rest. The ride comfort is just s good as the towing. Very comfortable and quiet. Has a spacious cab and offers many comfort and convenience options. Don't buy any other till you drive a RAM!
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Used
$29,361 130,599 mi.

2016 RAM 3500 Lone Star

Great Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Huggins Honda
() -
(877) 834-1692
4.7 (975 reviews)
23 mi. from 75001
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Huggins Honda Review
Best Car Buying Experience, EVER!
by carmaclure from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (975 reviews)
Purchased 8/27/2018. This dealership is amazing! I've never bought a brand new car before and was a little leery of the process. I had visited 2 Honda dealerships on Saturday and was exhausted with the "haggling". Dori was my Sales Consultant. She was AMAZING! She was very friendly and knowledgeable about the car I purchased. They met my price point and color choice with no fuss, no muss. I will definitely buy my next new car here! If you are in the Dallas Ft. Worth area (or not, I live in Oklahoma) you need to stop in at North Richland Hills and see Dori or any of the sales staff. You will not be disappointed.
2016 RAM 3500 Lone Star Review
Drive/Tows like a Champ
by Coach from Golden Valley, MN
September 8, 2017
4
2016 3500 6.7 Turbodiesel Crewcab Big Horn standard bed 68RFE auto SRW. Upgraded from a 2500 for more payload and glad I did in case I upgrade the fifth-wheel. Currently towing a 12K # fiver. Just back from a 2-week trip to Gettysburg PA. Truck went up the Allegheny Mountains easily and down easier with the smart diesel exhaust brake. 6% grades down for 1/2 mile at a time and didn't touch the brakes. Love saving my pads. Plenty of grunt and tow haul with stout brakes saved our bacon when a semi pulled out without signal 20 ft in front of us at 65 mph. She backed down on a dime. Came from a Chevy and hated to leave it but couldn't find a price close to the Ram for similar trim and options. Is also a daily driver. Been solid in Minnesota winters. IMO, Ram's plus over Chevy Silverado 3500 include integrated brake controller on right side of wheel rather than upper left. Dumb design. Same for lack of an interior DEF gauge, DEF tank behind passenger front tire and DEF fill requiring one to pop the hood. Really? Plenty of interior leg room and the Ram has a tight turning radius for a one ton. I think a better finish as well. Good sight-lines all around. Touch screen nav system easy to use. Decent apps. Drove both trucks and each were smooth riders, just couldn't justify the extra $5K for fewer features. If you like push start and want leather in a truck, the Laramie is a great choice as well. Happy with my Big Horn, she gets the job done and then some.
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Used
$40,992 70,666 mi.

2016 RAM 3500 Laramie

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Hiley Acura of Fort Worth
() -
(817) 769-4936
3.8 (45 reviews)
28 mi. from 75001
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Hiley Acura of Fort Worth Review
Very positive experience for an out of state buyer
by NicT from Tinley Park, il
December 3, 2018
5 5 5 5 5 3.8 (45 reviews)
I had been searching nationwide for a specific set of options on the vehicle I was buying. I found it at a few other dealers, but after dealing with a total of 4 dealers and getting constant headaches, I was about ready to give up. Luckily I reached out to Hiley Acura and spoke with Jim Haas. He was extremely helpful, direct, and positive through the entire experience. MY bank had a few hiccups and Jim was more than willing to hep me work through all the issues we encountered. I would highly recommend him for any vehicle purchase. My only regret is that being near Chicago, I won't have the opportunity to shakes Jims hand. A sincere thanks and a positive review will have to do. Thanks again, Jim!
2016 RAM 3500 Laramie Review
Great vehicle. Interior is not as nice as my 2011
by Kevin Siers from Parkersburg wv
May 17, 2017
5
Very happy. Interior not as nice as my 2011 with the same pkg, which really disappointed me. You took some of the stitching from the seats for instance. Does not ride as well as my 2011 but that is probably tires
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Used
$41,995 16,072 mi.

2016 RAM 3500 Tradesman

  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carsandpickups.com
() -
(972) 535-8181
3.5 (57 reviews)
0 mi. from 75001
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Carsandpickups.com Review
Wonderful experience
by Leslie91482 from Kemp, TX
November 5, 2018
5 5 5 5 5 3.5 (57 reviews)
This was our second great experience with them. I found a car online and fell in love. Called ahead about a test drive and it was pulled out waiting for us when we got there. After the test drive, I decided I wanted it and was out the door with keys in hand within an hour. Our first experience was a few years ago - my husband found a truck online and we came up to test drive. He didn't like that one but they stayed a little late for us and let him drive about 4-5 other vehicles before he found the one he wanted. We live over an hour away, but it was worth the drive both times! Thanks guys :)
2016 RAM 3500 Tradesman Review
Ram is the truck to go!
by Huskers8604 from Underwood, IA
May 4, 2017
5
Ram is one of the most dependable trucks out there. They are top notch. You can't go wrong with either of the HEMI's (5.7 and 6.4). You can't go wrong with the 6.7L Cummings Turbo diesel. Ram is THE truck!
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Used
$39,995 120,892 mi.

2016 RAM 3500 Laramie

Fair Price
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carsandpickups.com
() -
(972) 535-8181
3.5 (57 reviews)
0 mi. from 75001
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Carsandpickups.com Review
Midnight Run!!!
by John Wirth from Grand Junction, Co
November 5, 2018
5 5 5 5 5 3.5 (57 reviews)
I was working in the Valley of the great state of Texas for 4 weeks and was on my way home to Colorado two days before Turkey Day. I reached Christian shortly after the opening of business hours to tell him I was interested in buying a specific truck from him that day, for my grandmother, if he could work with me on the timing. I had to drive from San Antonio to their location. Unfortunately for the delays in construction and accidents on I-35 I didn't reach their shop till 5 minutes after closing. Christian was still there as promised and had the papers ready for me by the time I was done with the test Drive. The owner and him were more than approachable on any concerns or questions I had and answered them fully. They both went out of their way to make sure I was more than comfortable in my investment on the purchase as well as making the extra mile count by staying after hours to get the deal done. My grandmother will be most pleased with the new ride that I found her. Thanks for the experience you guys. Anyone that is tired of pushy salesmen or needs a better experience in their buying needs being met fully I would highly recommend carsandpickups.com
2016 RAM 3500 Laramie Review
Very impressed with truck so far
by Keefer from Heber City, Utah
March 18, 2017
5
Very good dealership to purchase a vehicle at. Very laid back atmosphere. Great people that have great personalities.
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Used
$39,975 115,424 mi.

2016 RAM 3500 Laramie

Fair Price
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Callahan Motor Company
() -
(817) 778-8305
3.5 (93 reviews)
24 mi. from 75001
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Callahan Motor Company Review
Buying my used TRUCK!
by Steve W from Keller
November 6, 2018
5 5 5 5 5 3.5 (93 reviews)
Callahan Motor company is the place to go. I bought a used truck that needed a couple repairs. They were right on it to get it taken care of. The buying experience was faster than anticipated and wasn't an all day event like all other dealerships. Mark Olvera, I appreciate you getting me into my truck! I'll send all I can your way. Check out Callahan Motor. And ask for Mark!
2016 RAM 3500 Laramie Review
The Smart Choice
by MEB from Palm Springs, Ca.
September 8, 2016
5
I just purchased my 3rd Dodge/Ram 3500 in the last ten years, not because they've worn out, but because I wanted to upgrade to the newer model. Great power from the Cummins motor and reliability overall. My son and friends have even switched to Ram.
JUST ADDED
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Used
$44,988 104,495 mi.

2016 RAM 3500 Longhorn

Fair Price
HOT CAR
  • Ext. Color: Black
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Texas Motorcars
() -
(972) 439-9503
4.8 (69 reviews)
1 mi. from 75001
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Texas Motorcars Review
Highly recommend Texas Motorcars. Will buy from again!
by ParkerT from DealerRater.com
December 7, 2018
5 5 5 5 5 4.8 (69 reviews)
Met with Shawn Conway and it was a fantastic experience. Will buy from Shawn and Texas Motorcars again and would recommend to anyone looking to buy.
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Used
$23,988 42,002 mi.

2016 RAM 3500 Tradesman

Great Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: RWD
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Sewell INFINITI
() -
(214) 960-5483
3.3 (46 reviews)
7 mi. from 75001
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Sewell INFINITI Review
I purch
by Nora Hale from Dallas tx
December 3, 2018
5 5 5 5 5 3.3 (46 reviews)
Had a problem with my infinity jx35. It was pre-owned so I only wanted to see what the problem could be & the repair cost. Can't say enough about the amazing service &the courteous people at Sewell Infinity. Ryan Cox is just the the best! I recently purchased the suv & he informed me there was no charge for the repairs. I've told everyone the reputation Sewell has is well earned. Thank you again and as your commercial states I'm a " customer for life". Nora Hale
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Used
$39,481 121,706 mi.

2016 RAM 3500 Longhorn

Fair Price
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Texas Motorcars
() -
(972) 439-9503
4.8 (69 reviews)
1 mi. from 75001
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Texas Motorcars Review
Shawn Conway made our transaction fun and easy.
by Rick and Suzanne Harrison from Sulphur Springs,Tx.
November 6, 2018
5 5 5 5 5 4.8 (69 reviews)
We purchased a 2014 Ram 2500 on 1/27 from Shawn Conway and our experience was nothing short of outstanding. Shawn was very up front and knowledgable about the vehicle and the entire transaction was short and painless to say the least. We got the exact vehicle we wanted and couldn't be happier. We chose Shawn to represent us because of all the positive reviews he had received from previous sales transactions. Texas Motorcars has a great inventory of diesel trucks and cars and their reputation among dealerships in Dallas is second to none. Please check with Shawn and Texas Motorcars the next time you are in the market for a high end truck or car. You will not be disappointed...
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Used
$28,500 43,468 mi.

2016 RAM 3500 Tradesman

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carvana
() -
(972) 439-1279
4.3 (1421 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (1421 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
Used
Not Priced 129,028 mi.

2016 RAM 3500 Big Horn

  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carsandpickups.com
() -
(972) 535-8181
3.5 (57 reviews)
0 mi. from 75001
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Carsandpickups.com Review
Truck
by Colton laskoskie from Anahuac, tx
December 3, 2018
5 5 5 5 5 3.5 (57 reviews)
I would recommend these guys to anyone! Buying a vehicle shouldn’t be a hard thing and these guys by far have been the best experience I have ever had! I was in and out in 30 minutes Great people! Great service! Ask for Charles very respectful and very cool guy! And matt the GM was very knowledgeable and made sure you were 100% comfortable and confident in your purchase! Awesome dealership!
Used
Not Priced 62,018 mi.

2016 RAM 3500 Big Horn

  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carsandpickups.com
() -
(972) 535-8181
3.5 (57 reviews)
0 mi. from 75001
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Carsandpickups.com Review
Easiest buying process with ZERO rush
by JayManning from Midland, TX
November 5, 2018
5 5 5 5 5 3.5 (57 reviews)
I bought a 2002 Toyota Tacoma sight unseen. Austin was honest and easy to work with. I showed up, took a test drive alone and was t rushed through the process! I would recommend Carsandpickups.com to anyone! Thanks again!
We found additional vehicles that are close to your year range.
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Used
$28,443 93,613 mi.

2015 RAM 3500 SLT

  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Other / Unknown
  • Drivetrain: 4x4/4-wheel drive
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DFW Trucks
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(469) 277-6337
11 mi. from 75001
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DFW Trucks Review
GMC Diesel
by Ohio diesel buyer from Cincinnati, ohio
November 6, 2018
Leo and his team are extremely knowledgeable about their inventory and passionate about the process of the sale, especially customer service. I would recommend anyone who is looking for a quality used vehicle to see Leo and his team
2015 RAM 3500 SLT Review
Exactly what we were looking for.
by RB from Jonesborough TN
January 27, 2019
5
Exactly what we wanted. Very hard to find a low mileage, clean diesel with 8 ft bed. The dealership held this vehicle for us until we were able to get home and test drive it. We had a 2007 Ford 350 and traded for 2015 Ram 3500.
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Used
$56,977 31,760 mi.

2017 RAM 3500 Limited

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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James Wood AutoPark
() -
(469) 293-3982
4.9 (1204 reviews)
21 mi. from 75001
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James Wood AutoPark Review
great service
by Michael from Denton Tx
November 5, 2018
5 5 5 5 5 4.9 (1204 reviews)
Service was excellent. One another issue, James wood called me few weeks ago and said they would put me in a 2016 ( i have a 2014 now)truck for the same payments I am making now, I thought that would be a good deal so I went in and they said they could not do that, don't know why they would call when they could not honor it.
2017 RAM 3500 Limited Review
Outstanding.
by FishTexas from Aledo, Texas
February 12, 2019
5
The 2017 3500 is a great value. My truck is a single rear wheel, long box, 4x4 in Laramie trim and came with the Aisin PTO transmission. The truck does everything exceptionally startling with towing, to interior space and comfort, fit and finish. I bought it new and it has not had any problems. I look forward to many more miles and memories in this truck!
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RAM Certified
$56,781 40,046 mi.

2018 RAM 3500 Longhorn

Good Deal
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Dodge City of McKinney
() -
(214) 385-4830
3.2 (60 reviews)
19 mi. from 75001
Authorized RAM Dealer
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Dodge City of McKinney Review
Best experience ever!
by Andrea from TX
December 3, 2018
5 5 5 5 5 3.2 (60 reviews)
After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
2018 RAM 3500 Longhorn Review
First time Ram owner, loving this truck!
by Mario & Julia Calixto from Waxahachie, TX
April 28, 2019
5
Drives like a dream! We pull our 32ft Fifth Wheel and needed a dually, this truck is awesome! Great towing and looks like a million bucks!
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Used
$46,983 69,684 mi.

2017 RAM 3500 Longhorn

Good Deal
  • Ext. Color: Silver
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Classic Chrysler Dodge Jeep Ram Fiat
() -
(682) 622-8293
2.9 (45 reviews)
24 mi. from 75001
Authorized RAM Dealer
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Classic Chrysler Dodge Jeep Ram Fiat Review
So pleased with this dealership!
by Lulu and her Jeep, Carlotta. from Mansfield, Texas
December 3, 2018
5 5 5 5 5 2.9 (45 reviews)
I purchased a used Jeep from another dealership that had assured me my Jeep was manufacturer certified. 5 month’s later, I had a wiring issue. As the original dealership is at least an hour away, I contacted Classic, scheduled an appointment, and brought my Jeep in. Much to my dismay, the original dealership had mislead me, and I found out that I did NOT have the bumper to bumper warranty I thought I had. I was VERY frustrated. That is when Classic came through. They covered all of the parts for my repair and paid for my rental, charging me only for the labor. And when I picked up my Jeep it had been washed and vacuumed. ¿ I will never go to another Jeep dealership in the area. Classic, you have a loyal customer! Thank you so much!!
2017 RAM 3500 Longhorn Review
Great truck for the money.
by Don44 from LONGVIEW,WA
January 19, 2019
5
This truck tows my 13,000 lb 5th wheel with ease. The Tradesman is a little plane but there are enough options to make it a comfortable truck to drive.
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Used
$53,750 28,915 mi.

2017 RAM 3500 Limited

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Town East Ford
() -
(469) 757-4802
4.7 (592 reviews)
15 mi. from 75001
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Town East Ford Review
Customer Service at its finest!!
by richey150 from DealerRater.com
November 5, 2018
5 5 5 5 5 4.7 (592 reviews)
It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.
2017 RAM 3500 Limited Review
A real hunk of truck power!
by Keep on Trucking from Indianapolis, IN
November 16, 2018
4
Power and torque to pull out plenty of tree stumps! Or pull whatever you need, and do it with comfort and style! The Cummins 6.7 Diesel is a living legend in reliable power plants in the trucking, boating and RV business. The new Aisen transmission brings assurance that the power is transferred in a reliable manner!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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