Used 2019 RAM 3500 for Sale in Cumming, GA

We were on our vacation and had a problem in a nearby town and were referred to this dealership from Auto Zone in Cleveland. The folks at Jacky Jones were extremely helpful and friendly. They ordered the part that was needed for our car, did the repair the following morning, and we were on our way! We were so thankful that Dodge had a dealership close by where we were staying. There was no charge for the service. Charger (2018).

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

Excellent service. They did NOTtry to upsell me even though I was almost ready to go with a $200+ Automatic Transmission Fluid Exchange and service. They listened to me and diagnosed the problem on my 2002 RAM 2500 with Cummins DIesel and Automatic Trans as a strange electrical magenetic interference with the "hot" wire to the Auto Shift Solenoid, coming from the Alternator. As crazy as EMF interference from the Alternator causing the Transmission to shift erratically or NOT SHIFT AT ALL SOUNDS, they were right and saved me $200-400 or more for a new rebuilt transmission. They really know their stuff, and are honest, trustworthy and concerned about the customer in the Service Department.

Excellent service. They did NOTtry to upsell me even though I was almost ready to go with a $200+ Automatic Transmission Fluid Exchange and service. They listened to me and diagnosed the problem on my 2002 RAM 2500 with Cummins DIesel and Automatic Trans as a strange electrical magenetic interference with the "hot" wire to the Auto Shift Solenoid, coming from the Alternator. As crazy as EMF interference from the Alternator causing the Transmission to shift erratically or NOT SHIFT AT ALL SOUNDS, they were right and saved me $200-400 or more for a new rebuilt transmission. They really know their stuff, and are honest, trustworthy and concerned about the customer in the Service Department.

Drives like a dream! We pull our 32ft Fifth Wheel and needed a dually, this truck is awesome! Great towing and looks like a million bucks!

The 2017 3500 is a great value. My truck is a single rear wheel, long box, 4x4 in Laramie trim and came with the Aisin PTO transmission. The truck does everything exceptionally startling with towing, to interior space and comfort, fit and finish. I bought it new and it has not had any problems. I look forward to many more miles and memories in this truck!

I was pleased to find a dealership with country hospitality and hopefully this will be a good working relationship for years to come. I gave them only four stars because of the manufacturer service bulletin for correcting the condensation within the right side headlight cover has yet to work. ( they replaced or open the vents on the backside of the headlight as directed by the bulletin) but so far it only vented my wallet of money. I???m hoping Jacky Jones will refund me the cost.....and go after the manufacture on my behalf. But Mackenzie hasn???t followed up with me, as she said she would after seeing the repair didn???t work with her own eyes.

Truck pulls good for a gas motor (6.4) and the auto leveling suspension is a great option. Truck is getting 14mpg on the highway. ..not bad for a 1 ton truck

Well, if I am completely honest I do NOT like buying cars. The main reason is the salesmen/women that come along with the process. BUT Ramone and Bonnie at Hayes Auto in Gainesville were amazing! They make me want to go and buy another car!! So here is the story: I own a business (start date Feb. 2017) I do not have a lot of cash...none really. So I went to MY bank and got 100% financing through my business. When I called the dealership and spoke to Ramone he did mention that he could probably get me a better rate but I said, "No, I have financing. It's done. I just need to find a truck, please don't ask to run my credit." He said, "Ok, when can you come down?" I was almost 2 hours late. I called and texted him that I was running late, he was cool. When we got there the EXACT truck I wanted was there ready for a test drive at the EXACT price I had seen it for online!!! PERFECT!! If I had been a little more prepared I could have taken the truck home that evening but I wasn't sure if the truck I wanted and called on would actually be there. Now, this is the dealership I am going to for my next car...just awesome.

This truck meets all of my needs and exceeds my expectations while towing my fifth wheel RV. I have owned a one vehicle made by all of the big 3 automakers and this is by far the best.

We bought 2 new cars the same day from another dealer nearly 3 years ago, one for my wife and one for me. This way we have reliable transportation with factory warranty for a few years, at least. My F-150 had a service light indication for AdvancTrac and began experiencing 4 - wheel drive shifting complications. While still under my factory 3 year / 36,000 mile warranty, I chose Jacky Jones Ford and made an appointment to leave my truck with them for diagnostics. They ordered the part(s), completed a 49 - point inspection, asked me about my preference in a new set of tires, and called me promptly when my truck was ready. Although it was tough to leave my truck with them for a day or two because I depend on it so much for work and family. I was pleased with the work performed and left with the confidence and assurance that my truck was back in good order! I will shop Jacky Jones for our next 2 Ford's, considering they took care of my truck just as if it were one of their own.

I sold my 2019 F350 after two weeks of the horrible seats hurting my back . If your a tall person Ram is the right truck . The visibility & ride are superior to the competitors,along with much more power and better handling .

They got my business because RC Greer responded to my Facebook post when I was irritated with dealers just wanting to sell me something off their lot. I "built" the truck I wanted on the Dodge Ram website and posted it on Facebook. RC responded with the best out the door price and was happy to order the truck for me. I got precisely the 4500 Tradesman truck I "built" on the website. I love it!

Perfect vehicle for towing my fifth wheel. It has lots of power, great mileage considering it is a tow vehicle, and comfortable cab. The dogs love it too.

I found this dealership because of a vehicle listed on auto trader. It is about 3 hours from my parents' home, and about 10 hours from my home, so it's a bit out of our way. However, I will go there again for my next vehicle. I was very pleased with their communication and customer service, before, during, and after the sale!

I love my truck. The interior is awesome and it is nice having all that power on demand. I was impressed with the customer service and all the modern features this truck provides. Best truck I have owned, no issues.

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

This truck tows my 13,000 lb 5th wheel with ease. The Tradesman is a little plane but there are enough options to make it a comfortable truck to drive.

I bought a used 2013 Ford F-150 from Alex Dorrego at ALM Gwinnett and whole process was fantastic. Alex was extremely professional and did everything he could to get me the best price possible, and even took care of a few cosmetic issues free of charge (torn leather seat, faded paint, etc.). He even mailed me my license plate when I accidentally left it behind. I am totally in love with the car and now I couldn't say better things about Alex and ALM Gwinnett!

Power and torque to pull out plenty of tree stumps! Or pull whatever you need, and do it with comfort and style! The Cummins 6.7 Diesel is a living legend in reliable power plants in the trucking, boating and RV business. The new Aisen transmission brings assurance that the power is transferred in a reliable manner!

Mackenzie Cain was very helpful. You can tell right off that she care for her customers,an enjoyable experience. It took very little time to have my car serviced, thank you Jacky Jones!

The Cummins engine is the only way to go. Although we only had the truck 2 days (with 47 miles on the odometer) and it needed to be serviced, we love the vehicle and understand that these things can arise with newer diesel models. However, the service department needs to step up their customer service. Waited too long at the dealership for a rental car.

This is the truck I had been looking for, for almost a year at a great price. It really is my dream truck. Everyone that has seem the truck loves the look.

The staff at Jacky Jones CDJR were great to work with and made my purchase experience enjoyable. A big thank you to Lee, Traci and the staff!

Nice truck and a great work truck. Put this truck to the test with a 12000 pound trailer with 25000 pounds on it. Never hesitated.

Great service department. Mackenzie is an excellent service writer with wonderful customer service skills. I was happy to find this Dealership when I moved to the area.

I bought it for the Cummins, the computer/electrical system is awful. The components in the dashboard (from cluster to the ’radio’) all work intermittently...not full time. It doesn’t exihibit any symptoms at the dealership so nothing is done. This truck has left me stranded, only to be told that there’s nothing wrong. Chrysler sucks.

Mackenzie always gives me great service and car! She is very friendly and knowledgable. I always appreciate how quickly they get me in and out and on my way!

It is a good truck so far ready to put it to work I owned a Nissan Titan now moved to a bigger stronger truck and this truck I bought will bring a house down

They worked with me in any way they didn't try to force me to buy very professional they exactly what we were looking for and when came to price they work well with you I recommend any and everyone to go out and visit jacky Jones of Cleveland Georgia they have what your looking for.

The vehicle ran and drove awsum I would love to really build my own trk and dodge and well the 1978 power wagon is the greatest so was 1972 440??

We were out shopping for a replacement Honda Odyssey after our 2006 Odyssey was involved in an accident and was a total loss. When we arrived on the lot, we were greeted by Mark Olson. We explained what happened and what we were looking for. We also let him know that we had no idea what our price point would be as we hadn't heard from the insurance company. Mark brought us a 2007 Odyssey to look at, but it had too many miles for us. He then suggested a 2012 that they had. We thought it might be too expensive, but he suggested we just take a look. He brought it up to us and it was a really nice vehicle. We examined the vehicle's equipment, then Mark and I went out on a test drive. It seemed to run and drive very well. We noticed the van didn't have a roof rack and Mark checked with the guys inside and said it wouldn't be an issue to get it installed at ALM. We continued shopping around and just couldn't find a better deal or always had someone trying to convince us to go for a different vehicle because they didn't have what we wanted. Finally we hard back from the insurance company and called Mark to make sure the van was still there. It was and he put it in back for us. The actual sale of the vehicle was pretty easy and didn't take as long as it has in other dealers and we drove it home on a Sunday. After having it a couple days, we noticed a few things that needed some attention and we were working to get the roof rack installation scheduled. Mark said that we should bring the van back in and they will go through it and fix anything that's wrong. We dropped it off on May 31st in the morning to Mark & Nathan and picked it up at 5pm. The roof rack was installed, the tires were replaced, the oil change was done, the brake rotors resurfaced and new pads. I'm real happy with what Mark and ALM have done. When it's time for me to replace my car, I know that I will check with ALM and see what they have. Thanks so much guys!

RAM trucks do the best at everything. This is my third RAM. I had a 1500 with the 5.7 Hemi. It was never a problem. I still have my 2500 diesel which is very strong at anything. Now I have a 3500 SRW which is awesome too.

It was the most helpful friendly staff I have ever been in. More than willing to help you with your needs. Fast service and only took 30 minutes. That is what they quoted.

Vehicle is exactly as advertised. It meets all my expectations and then some. Best car transaction ever. The Dodge 3500 truly is best in class towing and luxury.