Used 2019 RAM 3500 for Sale in Terrell, TX

Professionalism, Kindness, Integrity, Friendly, Understandable, an all around nice guy...who?...The "Jer"..Jere Merritt! This makes the six or seventh car my husband and I have proudly purchased from him and I can say We are family!😁😁He does things in a timely manner and he is always so courteous to us. I would very graciously tell all my friends and family about Herbert Town & Country! If only we could clone each staff member there...uuumm just a thought.😁. But seriously Jere Merritt is our TOP SALESMAN FOR LIFE! GREAT TEAM....GREAT STAFF...GREAT PLACE!

helped with repairs after purchase . treated me better than any dealer I have done business with. I live in Miss. and will buy here again. Bruce

I went in to test drive and purchase a new vehicle I've never had an easier experience while buying a new car if I ever decide to shop for another new ford etc I'll be going there for sure.

My husband and I dealt with Don Vance over the phone, as we live 25 miles away. When we reached a price that both of us could agree upon with a trade, we asked them to begin the paper work. We arrived at the dealership on Friday afternoon, bought the car, and used Ford Credit money at 0% to finance instead of paying cash. Our deal was done in 3 hours, and we were home for supper. The salesman was wonderful and made the buying experience easy and fun. I would do business with them again.

After many hours searching for a regular cab, short box truck with minimal rust and mileage that was in my price range I found it at Woody's. Being 715 miles away made it a daunting task but Scoop and the Sarah's in F&I made it an easy, pleasant and rewarding experience! Scoop was very accommodating in getting it to a local mechanic (Jerry) who gave me a great deal on a very thorough inspection so I knew exactly what I was getting once it arrived. The paperwork was managed well by the dealership and the whole thing went off without a hitch and I was truly "wowed" by the experience! Thank you all!

Excellent experience purchasing my 2016 Chevy Trax! Billy found the vehicle at a sister dealership and brought it to me!! Highest praise for this excellent dealership!

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

Derek in the service department was very thorough. He answered any and all questions that I had. Very polite. He made my visit there a pleasurable experience. I usually dread going to the dealer for service, but not here. Very friendly staff. There were no hidden fees. I was told cost up front. They got my car in and out with zero problems. My car was even finished ahead of schedule. I will definitely return to this dealer location in the future. Thank you.

My Driver's side electric window wouldn't go back up after putting it down to pay for parking/entry fees at our County Fair last Friday. Took whatever valuables with us into Fair, and had called the Dodge Dealership, and person who answered in the Service Department told me that it may be anywhere from $125-$425 plus Diagnosis fee of $150, labor and tax to repair: Motor or Switch possibly. Ugh. But it is an Adapted Van for my severely disabled son, and had appointments to go on the following week. On Monday I went to the Dealership, and fellow who came to my window said that he couldn't get me in until Thursday. :( I asked if they could at least get the window back up for me. He went in and I followed, and he asked the Service Advisor, Mark Roullier if they could somehow get the window up for me. Mark personally came out with me and looked at my van. He said they wouldn't have to charge me the Diagnosis fee because he knew that it was the Motor on the window by pushing the buttons, etc... So, $150 cut from there. I also had a $100 off coupon. What normally could have been an $800 repair, Mark managed to get down to only $266.11 for me!!! 3 days before the Fair, we had just returned from a vacation in Duluth, MN after days there, and being the divorced Mom of 2 sons (like I said, 1 is severely disabled), you wonder why things always happen at a time like this. But Mark saved the day for me (and my wallet), and I gave him a big hug for being such a wonderful guy!!! :)

The LaFontaine Chevrolet dealership in Dexter MI is staffed by friendly, knowledgeable, efficient employees, who always great me with a smile and an offer to help from the car porters through to the cashier at the end of the appointment. I happened to be there some time in January 2016 and watching them take down the Xmas tree was very entertaining. The location is very nice offering a chance to head into town or around the small adjacent shopping area. The dealership grounds are always well kept and cars beautifully displayed. Inside the building is even better. If staying for the service visit, the lounge is roomy, well appointed and comfortable. The attention to detail in providing me information about the service being preformed and any other items I may know be aware of gives me confidence in driving my car knowing its in good running condition and safe. They take the time to explain all the service completed to be sure I understand and am satisfied with what they have done.

9 OCT 2017: Just picked up a one year old Volvo V50 station wagon in prisitne condition. Flew down from SC just to get it. John Becker was my Product Specialist and he did an outstanding job of getting the vehicle ready and communicating with me long distance. Charlie Biddle, the Finance Director, got me an incredible rate and provided me with a plethora of additonal information about the vehicle and warranty. This is my fifth Volvo I have purchased. I have been exposed to about 5-10 dealers for purchasing and servcie and all were good, however this dealer is the best. Possesses an incredible inventory. I plan to buy an XC90 and we'll come down here agin to get it from these guys. Highly recommended. Sincerley, Colonel John (US Army, Ret.)

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

I was shopping for a new family wagon online and I spoke and looked at maybe 10-15 different dealers and cars. I finaly came across STG auto online in Montclair amd called and spoke to Fady Gad. He was very helpefull and attentive quickly gave me the best price and rate. He kept very well communication with me even when he was doing research. I schedule an appointment with him and he even reserve the exact car that I wanted so that it did sell while I drove down there. Once their I met with Ed (Sales Manager) and Fady Gad. We worked out numbers and even got a lowered rate than promised over the phone. I can't thank them enough for their excellent customer service I will continue to purchase thru these guys. A++ SERVICE! THE SERNA FAM.

Great dealership. They are kind of nestled at their 309 (5 points intersection) and not extremely visible, but I am happy that I found them. I just want to say that this is a great place to buy a car and have it serviced. The people care about your automotive needs and will make sure your vehicle is repaired to exact specification. I purchased my vehilce and had it serviced at this dealer and they did an excellent job. Really surpassed any other experience I've had at any other dealership. Since I am single, I need a car when my is being serviced. They provided me one at no charge. That is what I call superb customer service. Please check them out.

Great sales person Todd and dealership.. the best experience we???ve had in a long time when it comes to leasing a new ride.. this is our 5th lease and so glad we choose to work with Todd.. we gave him our price and what we were looking for and was done in less than 2 hrs.. it always took us 4-5 hrs at other dealerships.. stop in and see Todd and get yourself in a new Jeep!! You won???t be disappointed.. THANK YOU TODD, We LOVE our new Jeep. 🤪 Highly recommend!!! 100 thumbs up !!! 👍🏻

I wanted to upgrade to a new Ram 3500 for towing our new 34' fifth wheel trailer, but my truck was a 2015 so I wasn't sure it would be possible, I assumed I'd be upside down $. Well the long and short is Chelsiey (my first contact online), Jonny (my salesman), and Juan the (General Manager) made it happen. They took the 2015 as trade, paid that loan off, and I even got several thousand dollars off the new Ram for my trade in. Even better it was seamless, I figured this process would take a day or two, wrong again I was gone,deal done and down the road in couple hours. These guys are Amazing!

Came in for initial oil change and was greeted by Jolene. She was very thorough and informative. I’ll keep servicing at Ron Tonkin. Thanks for your great service.