I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.
I purchased a quality vehicle at a great price from Quattro Motors in Redford. I couldn't be more happy with the vehicle and customer service I recived from this dealer and the associates! They went the extra mile to accommodate my purchasing needs. If you need a nice vehicle with low miles, and clean title at a dealership that works for you shop here! Thanks Doug
On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH
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Huffines Chrysler Jeep Dodge RAM Lewisville Review
My Great experience
by Nicole87 from DealerRater.com
December 3, 2018
4.8 (1957 reviews)
I am just a happy camper,I think the Chrysler dealership for a easy car shopping experience .Mr.Brooks was very helpful and he also was able to help me get financed at a great rate 🤝🙌🏾🙌🏾🙏🏾Thank you so much I really appreciate 👏🏽🤝🤗🤗🤗Also i love the Finance manager as well.Thanks for your help too, all of you are awesome
Huffines Chrysler Jeep Dodge RAM Lewisville Review
Easy and Helpful
by JulieC1026 from DealerRater.com
December 3, 2018
4.8 (1957 reviews)
My fiance and I went to Huffines Chrysler Jeep Dodge Ram in Lewisville on the off chance of finding a trade in for my current vehicle. We were looking for a truck that we could grow with as we are planning to start a family after the wedding. We had the pleasure of first meeting J.T. who was very patient and polite from the very beginning. We were recommended to David Webb but J.T. was so wonderful and sympathetic to a couple facing a wedding in the coming months that we couldn't resist the charm and stuck with him. J.T. walked us through options and was very detail oriented. He was super helpful in keeping to my requests such as price range and must haves. He stayed in touch with me until I came back a few days later and I pointed out a truck I saw on their website that had just been put up that week. J.T. did his research and was able to show us that day. With the help of Vincenzo and J.T. we were able to come up with a GREAT DEAL for my trade in and finance the truck at an unbeatable rate. Vincenzo and his colleague Bill made us feel like we were receiving the family discount treatment. Bill also got me a hitch for my truck as a bonus so I can move the materials to build our dance floor for the wedding. The patience and understanding of our position made it possible for me to drive out with a beautiful four door 2013 certified pre-owned Dodge Ram 1500. Vincenzo even made it a point when he test drove with us over to the finance dept to personally speak with Ruben. Vincenzo was clear to make sure we were taken care of. Ruben was polite and clear about what to expect and what options we had. He was funny and helped take the anxiety from signing a 72 month contract. The team here is incredible and I have never experienced such wonderful customer service! I would recommend them to everyone.
We had our best car buying experience today. The entire staff was friendly, professional, and knowledgeable. Our sales representative, Eric Cortez, worked with us to get us into a great Rogue! Highly recommend Nissan of St. Augustine.
Huffines Chrysler Jeep Dodge RAM Lewisville Review
In search for a salesman who listens, Terry is the one!
by Dren22 from DealerRater.com
December 3, 2018
4.8 (1957 reviews)
After three weeks and multiple test drives at multiple dealerships, accompanied by sales pitch after sales pitch attempting to force me into just any vehicle and not the one I specifically was in search of, I reached out to Huffines in Lewisville. Before ever stepping foot onto the lot, the general manager sent a few cars listing their attributes. Upon receiving them, they invited me to come in and Terry presented the 2018 Jeep Compass of my dreams. I was sent the upfront, true no haggle price and once I arrived test drove the vehicle. They provided a full Carfax detail and I feel like Terry and the team at Huffines went above and beyond my expectations. The general manager spoke to me first removing all pressures to buy. Terry spent quite a bit of time with me and even their finance team was very informative and easy to understand. This being my first car purchase, I can't thank the entire team enough for such a positive experience. I will be referring more of my friends and family to Huffines for the unmatched level of service.
purchased our dream car...sprinter camper van.
they had what we were looking for, answered all our questions, and were very generous with their time to see that we got to put it thru its driving paces on a variety of terrains. very nice folks and very easy to deal with.
all in all a great experience, would recommend them to anyone, anytime.
Thank you mike & Andrea for a great car buying experience , everyone was very friendly & there was a low pressure atmosphere. Highly recommend Nissan Of St. Augustine
Katelyn made my experience at Gault amazing. She is very friendly and helpful and goes out of her way to make you comfortable. This is my 1st new car and katelyn made sure I got everything I wanted (and more) in a price range I could afford. Love my new car and love Gault! Love katelyn too!
2018 RAM ProMaster 3500 High Roof Review
All the room!
by NickL from Loveland,Co
May 21, 2018
5
The van is awesome plunty of space for camping trips with the family or hauling a load of deliveries this fan is perfect for any need.
I live in NH so I saw this car on-line along with a couple of others within 30 minutes of each other I planned to look at that weekend but when I walked in to BidCars Boston and saw the car, I didn't need to go any further. The 2014 Challenger was in fantastic condition, just what I was looking for and I couldn't beat the price anywhere. They let me take my time to look over the car on my own. Chris was a pleasure to talk to and deal with on the car (and about Harley). Moe was a pleasure to work with for financing and he took the time to explain everything. Kudos to both and to BidCars Boston.
I FOUND A CAR ONLINE ON 3/30/16 SUBMITTED REQUEST FOR INFO AND GOT AN IMMEDIATE RESPONSE FROM GARY. I TOLD HIM THAT I LIVED OUT OF TOWN AND HAD TO TRAVEL TO SEE VEHICLE HE SAID NO PROBLEM. ARRIVED IN FARMERS BRANCH ON 4/2/16 MET WITH GARY & NICK TWO OF THE NICEST GENTLEMAN IN THE BIZ. TEST DROVE THE VEHICLE & WAS IN & OUT IN LESS THAN 30MINS AND HEADED HOME IN MY NEW CADILLAC ESCALADE ESV PLATINUM EDITION. NO HASSLE. JUST TRUE TEXAS GENTLEMAN SERVICE. IF YOU ARE IN SEARCH OF A USED AUTO, LOOK UP PAR AUTOS IN FARMERS BRANCH, TX.
We just bought a 2014 Nissan Titan thanks to Jose Herrera! I highly reccomend making your purchase at this dealer. We experienced a smooth proccess. Thank you.
I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!
Bought my dream truck .... Sergey went beyond to help me with financing and was a great in helping me achieve my dream .. This dealer is a great family atmosphere and will recommend them to anyone
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