Used 2023 Rivian R1S for sale near Buena Park, CA

I want to start off with the compassion this place has for the customers. I never once felt pressured for anything when being here and talking with the sales reps. I had the pleasure of doing business with Rami. He took things at my pace, was very understanding and I felt tried his hardest to get me into the car I so desperately wanted. He kept me updated on the car and walked me through each step making sure I was comfortable and answering my questions to reassure me of what was going on. Then came the gorgeous Vanessa who emailed me during the week to make sure my dream car was still available. When I went into the dealership she introduced herself and sat to talk to me even though I was working with Rami. She was very nice and also made my experience that much better. She honestly cared and I could tell by how passionately she spoke to me and could see it in her eyes. Last came Argenis who tried his hardest to get me the best deal I could handle. He was very professional and walked me through everything. He made the experience very comfortable and I am very pleased with my whole experience here. I would recommend 10/10. My best experience by far with any auto group.

There is really no other vehicle like this on the road. It’s ride quality is great. It’s quiet, fast and off-road capable. The interior design of the cabin is excellent and tasteful. It’s the epitome of form plus functionality.

Rigoberto and staff were very helpful, informative and welcoming. My car had a recall and they took care of it. I would highly recommended them. Thank you.

Fast!!! Comfortable! Transform the car to you!!! Best car I have ever owned! Tons of storage! Off road in Luxury! Buy the mag charger from twraps though is my one add on to the car!

Andrew was very good and helpful. Made the whole transaction easier and fast. Completely explained everything.

Love this car. Premium rugged and the only vehicle like it in the electrical space. Got try it, totally worth it. And now they. Can charge on Tesla network!

Amazing team; they are great to work with, very professional, and prepared! The BEST! Thanks again!

The best SUV available right now, according to Doug DeMuro. It's like driving a tank and a Ferrari at the same time. Extremely capable and fast, and also green. A super interesting vehicle!

Shawn was great and extremely helpful. He found a car that I absolutely love and worked with us to make sure it fit within our budget. Finance was helpful and so easy to work with.

The R1S has exceeded every expectation I had and it was absolutely worth the wait. I’ve owned/driven RangeRover, X5s/X7s, SQ5/SQ7, modelX and MBGLS and none are as enjoyable or functional as the R1S. I honestly don’t know where to start with how pleased I am with the final product. The car looks amazing and the interior is super comfortable for any road-trips. No range anxiety here. Travel to our getaway home for 260miles without a worry. :) The storage throughout is amazing. The ride itself is just FUN. The functionality hits all the marks and the tech is simple and effective. Everything ya need and nothing ya don’t. Going 0-60 in ~3seconds in a 7,000lb car is comical but awesome. Then simply gliding along the highway in “conserve” mode makes road trips a breeze. I’ve yet to encounter a car that offers the full package like this and I’m super excited to see what the future holds for Rivian. Of course I need to have some fair criticisms, and that would be the placement of the doorknob on the interior. Just a weird low spot that is annoying. Then of course the maps they use are not as easy as Apple Car Play. Hopefully that changes in future OTAs, but other than that. NO COMPLAINTS - It’s officially our family hauler and waiting for it was the best decision I could’ve made for a new car .

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

I found the car I wanted at this location and they were super helpful in getting it transferred FREE to a location closer to me so I can go in to pick up.

Great customer service by Carlos in the service department! He was knowledgeable, thorough, responsive and attentive and took the time to address all of my concerns and explain everything to me, to best maintain my car. Would recommend Carlos and Porsche South Bay without hesitation!

It was very efficient. What I really appreciate is that the gentlemen I dealt with were honest and straightforward.

I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! In early November 2021, Cadillac.com initially referred me to Carter Stenburg, Internet Specialist at Cadillac of Beverly Hills (California). After receiving an introductory e-mail from Carter, I called Carter and discussed what Escalade trim I was interested in as well as other questions about optional features. Carter was very professional; polite and patient with me. Any questions he could not answer during our calls, He would immediacy get back to me with the answers. Carter suggested that I order a 2022 Escalade using the “build feature” on the Cadillac.com website. I built the 2022 Escalade Premium Luxury with the desired trim and options and generated a PDF file which I e-mailed to Carter. Thanks Carter!! Cater then introduce me to Brian Epps, Cadillac Sales Specialist at Cadillac of Beverly Hills!! OMG! I can not say enough praises for Brian! Brian is amazing! Like Carter, Brian was very professional; very knowledgeable; very patient with even more questions that I had; made very good suggestions about some upgrade options to my vehicle build; etc. He “really knew his stuff”!! Mid November 2021, We reviewed my updated 2022 Cadillac Escalade build one last time. I agreed to the final build. Brian had his colleagues place my 2022 Escalade Premium Luxury order (again, November 2021 “timeline”). Again, Thanks Brian!!!! Well, It seems that in December 2021, My 2022 Cadillac Escalade Premium Luxury order was accepted / approved / built at the GM Factory in Arlington, Texas with only 2 minor constraints due to the worldwide chip shortage and limited auto parts shortage - Not Equipped with Steering Column Lock and Not Equipped with 4-Way Power Driver and Front Passenger Lumbar. Brian personally called me late January 2022 and informed me that my 2022 Escalade Premium Luxury (order) arrived at the dealership. I was very lucky during these challenging times in the automotive industry to received my 2022 Escalade within a few month of ordering the vehicle build. Cadillac of Beverly Hills is part of a larger company and I (could be wrong, but ...) think that perhaps the dealership's outstanding reputation and / or their sales volume had something to due with my quick build turnaround. Anyway, after Brian’s call over the weekend, I arrived at the dealership the next day – January 31st, 2022 and met with Brian. Traded in my 2017 GMC Yukon Denali (the dealership gave me a fair price for the trade in ...). While at the dealership, I was pleasantly greeted by Joseph Norkewicz, Manager (we meet prior – Great Guy!!). While going through the “paperwork process” the reception staff at the dealership was so nice to me and checked on me to see if there’s anything they can do for me (water; Starbucks's Coffee at the dealership; etc.) - Very Nice! Very Classy and Professional! However (next to Brian), me acquiring my 2022 Cadillac Escalade Premium Luxury would not be possible without the help and assistance of Frank Rastegar in Finance!!! Thanks Frank!!!! Left that day with my 2022 Cadillac Escalade Premium Luxury. I love the vehicle! I get complements everywhere I go (and of course, I tell everyone to call Brian Epps at Cadillac of Beverly Hills …). So, Bottom Line - I’m very happy with my 2022 Cadillac Escalade. Very Happy with the vehicle arriving at the dealership two months after placing the build order! I’m very humbled by how the Brian in Sales and Frank in Finance help me achieve my dream car!!! Finally, I'm looking forward to having my car serviced by Erik Curtis and the service staff at Cadillac of Beverly Hills! Much Thanks Cadillac of Beverly Hills!!!!

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

All the staff was amazing. Especially our sales person Michael Quezada. The facilities were immaculate and just everything about this place made buying a new car an wonderf experience.