Used 2023 Rivian R1S for sale near Tustin, CA

I never write reviews…. BUT!!! A HUGE thanks to salesman JEFF! We appreciated his professionalism and passion to help us find our new car. Even after buying ours, he was so kind and quick to answer any of our questions. We are definitely recommending Jeff to our friends and families!

There is really no other vehicle like this on the road. It’s ride quality is great. It’s quiet, fast and off-road capable. The interior design of the cabin is excellent and tasteful. It’s the epitome of form plus functionality.

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

Fast!!! Comfortable! Transform the car to you!!! Best car I have ever owned! Tons of storage! Off road in Luxury! Buy the mag charger from twraps though is my one add on to the car!

Love this car. Premium rugged and the only vehicle like it in the electrical space. Got try it, totally worth it. And now they. Can charge on Tesla network!

The best SUV available right now, according to Doug DeMuro. It's like driving a tank and a Ferrari at the same time. Extremely capable and fast, and also green. A super interesting vehicle!

Eddie, the general manager, was great. Straight shooter, transparent, and helpful. Worked with us to find the best option without any pressure. He answered all of our questions and the entire process went smoothly.

The R1S has exceeded every expectation I had and it was absolutely worth the wait. I’ve owned/driven RangeRover, X5s/X7s, SQ5/SQ7, modelX and MBGLS and none are as enjoyable or functional as the R1S. I honestly don’t know where to start with how pleased I am with the final product. The car looks amazing and the interior is super comfortable for any road-trips. No range anxiety here. Travel to our getaway home for 260miles without a worry. :) The storage throughout is amazing. The ride itself is just FUN. The functionality hits all the marks and the tech is simple and effective. Everything ya need and nothing ya don’t. Going 0-60 in ~3seconds in a 7,000lb car is comical but awesome. Then simply gliding along the highway in “conserve” mode makes road trips a breeze. I’ve yet to encounter a car that offers the full package like this and I’m super excited to see what the future holds for Rivian. Of course I need to have some fair criticisms, and that would be the placement of the doorknob on the interior. Just a weird low spot that is annoying. Then of course the maps they use are not as easy as Apple Car Play. Hopefully that changes in future OTAs, but other than that. NO COMPLAINTS - It’s officially our family hauler and waiting for it was the best decision I could’ve made for a new car .

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

I want to start off with the compassion this place has for the customers. I never once felt pressured for anything when being here and talking with the sales reps. I had the pleasure of doing business with Rami. He took things at my pace, was very understanding and I felt tried his hardest to get me into the car I so desperately wanted. He kept me updated on the car and walked me through each step making sure I was comfortable and answering my questions to reassure me of what was going on. Then came the gorgeous Vanessa who emailed me during the week to make sure my dream car was still available. When I went into the dealership she introduced herself and sat to talk to me even though I was working with Rami. She was very nice and also made my experience that much better. She honestly cared and I could tell by how passionately she spoke to me and could see it in her eyes. Last came Argenis who tried his hardest to get me the best deal I could handle. He was very professional and walked me through everything. He made the experience very comfortable and I am very pleased with my whole experience here. I would recommend 10/10. My best experience by far with any auto group.

All the staff was amazing. Especially our sales person Michael Quezada. The facilities were immaculate and just everything about this place made buying a new car an wonderf experience.

The staff was great and I was able to complete the work for my car. Thank you to Enrique for helping provide a solution to get my car serviced! And Christopher Carrillo, the Service Manager is very knowledgeable, and provided the details to help me better understand the process. Much appreciated! Thank you, Buena Park team!

Andrew was very good and helpful. Made the whole transaction easier and fast. Completely explained everything.

Dealer add ons are extremely high, we were able to work on some of those numbers. Still high after bargaining, but I agreed since I wanted this truck. When Mariah came back with financing option, I come to find out that we can't finance outside, it has to be their financing or pay cash! Can you believe this? After everything done with salesperson, had to wait for finance. Sat for over an hour &1/2. Employess kept walking in & out of finance office, some eating, while customer just waiting.