Used 2020 Subaru Ascent for Sale in Vernon, CT

We weren't planning on buying anything yet and were just looking. Everyone was friendly and helpful without being pushy and/or just looking to make a sale. Bill K. worked with us, asked questions, really listened to what we had to say and respected our opinions - meaning he didn't try to change our mind about what we liked or wanted in a car. He also understood that I was still hesitant to give up my 15-yr-old 2002 Outback. It was in good shape but due to age would eventually start needing expensive repairs, which is why we were starting to look around. He was very knowledgeable and found us a car similar to what I had. On one question we had he got someone else more knowledgeable about it to speak with us. We did a test drive - sweet ride. We asked for time to talk and think some more. He left us alone. When we came back in to talk, he made us an offer we couldn't refuse. Finance also found us a warranty we couldn't refuse. Bill has checked in with us a few times to see if we had any questions and how we liked the car. We couldn't figure out how to set the clock - the manual wasn't helpful on that - and we brought it in. Bill was with another client but had Guy come out to the car and set it up for me. Guy was a sweetheart and patiently went through everything on the dash with me and set things up the way I wanted them. LOVE the car!! I've had it two weeks and already took it to Maine and back. Very sweet ride - like floating. Bill is a great guy and we highly recommend him and the dealership. It was a refreshing change from past dealership experiences where they only cared about selling a car no matter what or how, and getting as much money as they could out of us. Thank you Bertera Subaru of Hartford! :)

After purchasing a 2006 Subaru Forester regrettably from another dealership who would not address a service issue on an advertised feature. I came upon your dealership from Subaru parts ct on the web and saw that your location was convenient to my home so I ordered the part I was looking for on your website. I received notice the next day that the parts was available for my pickup. When I went to the parts counter I was greeted by people who knew what I needed and were able to supply me not only with the part but with the drawings and information necessary for me to painlessly get the parts changed and functioning properly. I also ordered another part special order and again the part came join on time and with all the information I needed to perform the installation with no issues. And the parts from Suburban Subaru are over 10% less expensive that the other Subaru dealership who wouldn't help me out fixing the problem that they sold me. Thanks to Suburban Subaru parts and service personel I now know the way to the best Subaru dealer in Connecticut. Thanks guys

I met with Paul Hewitt to lease or purchase a vehicle. Paul provided very excellent service. I was not sure whether to buy or lease. Paul was patient and walked me through the various options and was very throrough! What impressed me the most was his ability to look at this from my perspective! I dealt like every step of the way Paul had my best interest in mind. The dealer it’s self is also very professional, friendly and comfortable to be at. If you are in the market for a new vehicle I highly recommend this dealership, specifically Paul

Jayson Arroyo was fantastic! This was my first car buying experience and I couldn't have asked for a better salesperson to work with. I was able to speak openly about what I liked and didn't like about car, state exactly what I wanted - and he found it! I had visited other dealerships and did not receive the same service, which is what sealed the deal with Suburban. I never once felt pressured into buying something or adding anything on. Jayson explained all of my options and answered all of my questions - which with it being my first new car purchase I had quite a few. I left feeling confident in my purchase and very very pleased with my service. Thank you Jayson!

Went in looking to trade in my 2002 (pretty beaten down) Hyundai Elantra for a pre-owned Subaru. It was my first time financing a car on my own, and Bill was very helpful and explained everything to me. They also gave me the highest amount for my trade-in compared to other dealerships I had visited prior. I???m very happy with my 2015 crosstrek! Everyone at this dealership was very friendly, and they were eager to help. You guys all made this experience fun rather than stressful, so THANK YOU!

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

After being a Subaru Forester owner for 15 years and ten years with my last model, it was time for me to purchase a new vehicle. Mike Maniscalchi introduced himself and we found him to be both personable, and knowledgeable in all aspects of the vehicles. He took the time to listen to a 60+ senior to try to place me in my perfect vehicle. Though I loved the Forester, I thought that our live style had changed and we could pursue other Subaru vehicles. Believe me when I say that I think I drove every vehicle type Subaru stocked. Liked the size and feel of the Subaru Crosstrek but could not get beyond the orange stitching they use in the interior. It drove like the Forester and had a sleek look and still offered the hatch. Unfortunately, the 2018 Forester had gone through some exterior and interior modifications, and it was not for me. We were at the dealership for the better part of the afternoon and evening. All the time we were there, Mike was as attentive as he was the first moment we arrived trying to work with me to find the "perfect" vehicle for me. By now I was so confused ( 6 pm)I wanted to call it a day! Mike never pressured us and if we needed to take a break and return the next day Mike would have been fine with that and would have greeted us the next day with a smile! My husband has a 2015 fully-equipped Subaru Legacy and in the back of my mind as far as features were concerned, I guess I wanted what he had in a different model. Though I still preferred the 8.7 road clearance offered by the Forester. Intuitively, Mike understood this and asked me if I wanted to drive the Outback. Much to my surprise, i liked how it drove, interior and road clearance worked also. Being seniors, we did have a budget and finally came to an agreement that fit our budget and I purchased the 2018 Outback Subaru. Additionally, he also spent all the time I needed when reviewing the features of my vehicle when I picked it up. Beyond satisfied with the entire Subaru experience. Ask for Mike when it is your turn to purchase a Subaru. He is patient, knowledgeable, makes you feel comfortable, interested in what you want, and if it takes hours to find you the perfect vehicle...he will! As you know the financing paperwork can be challenging and "painful". Kevin was great to work with and made the experience as painless as possible...he was friendly and personable. Both Mike and Kevin were awesome.

Has a very comfortable ride. Sets up high enough to give you great visibility. Interior has less road noise than others. Good gas mileage for the size of the car and all wheel drive

One week ago I received an email from Schaller, today I drove away with the 2017 Subaru Impreza Hatchback with manual transmission (tough to find) that I'd hoped to find! Dave Pricone (sales) was excellent to work with, ensuring that I knew my new cars features before I left the lot. He worked with his manager (Mike) to get the price that I needed to stay in budget. And Kevin Savage (finance manager) had all the paper work ready for delivery. I'll be back! I expect that Schaller Subaru service professionals will be as exceptional as the sales pros were! Thank you again, Dave!

Paul Kapij was friendly, responsive, answered all my questions and was honest throughout the process. Hes not your typical used car salesman. He is thoughtful, honest, and I never felt like I was trying to be tricked or sold on anything. I bought a CPO 2016 Subaru Legacy and they got it ready for me in under a week. On top, they gave me a remote start, detailed it, and put a gloss finish on the paint, all in under a week. Then, I really needed the car for a trip up to my lakehouse on a Friday, and they sent two people to register the car in MA, and they literally delivered the car to my residence in MA, which is 90 miles away. I love the car, I thought I got a good deal, and the experience overrall was way better than I expected. Most people told me buying a car is stressful. This wasn't. Part of it is that I knew the exact car I wanted, but even so everyone at the dealership was happy to answer ALL of my questions, they were responsive, and executed it through all the way to delivering it to my home. I would recommend Paul Kapij and Bertera Motors in Hartford CT!! Also, know that this review is being written from someone who demands excellence, pays attention to every last detail, and asks a lot of questions.

The Ascent is a size upgrade in Subaru's offering that we have been waiting for. There isn't a thing I don't like about it. Love it!

7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.

It was time for something bigger than my Tacoma, which I LOVED. A friend of mine had just bought her new Ascent so I was intrigued. She has a family like mine and loves her Ascent, it is easy to see why after owning mine for the last month. I couldn't be happier, great car! Highly recommend!

I have been servicing my 2004 Outback for 5 years . Vinny Trigilio,service manager, is an angel! He is both astute with mechanical issues and giving the customer a feeling that Mitchell Subaru cares. I trust him and depend on his professionalism and expertise.He also has a great sense of humour and is a great team player. I will be back to see them whenever my car needs anything!!!