Used 2017 Subaru Crosstrek for Sale in Chicago, IL

I'm writing this review based on the incredible experience I had with Dan Meegan, one of the Sales Managers at Napleton Loren Hyundai. I came to Dan a the end of my rope. My 2015 Hyundai had been leased through Grossinger Hyundai in Lincolnwood,and after multiple unreturned phone calls from them plus a bizarre interaction where the phone rep insisted that she had spoken with me and had scheduled an appointment with me (both untrue), I was on the search for a Hyundai dealership that would provide some much needed honest customer service. Enter Dan Meegan. Dan promptly returned my email and understood that it was easiest for me to correspond via email versus over the phone due to my schedule. Positive points for this. I can't tell you how many times I tried to email Grossinger and only received phone calls in return. What is the point of asking you to email me if you just continue to call me?! UGH! Anyway - so Dan and I proceeded to email throughout the day while I explained my situation and he searched for what might be a good solution. Do you know what the solution ended up being? Waiting and not leasing a new car right now. I am not sure what other dealership would have been this honest with me. Instead, they would have finagled to get me in, fast talked me into confusion and then put me in a lease I was uncomfortable with. Not Dan. I cannot tell you how much his honesty and interest in doing the "right thing" meant to me. I can lease/buy a car anywhere - but without a doubt, at the end of the year, I will be going to see Dan at Napleton Loren Hyundai. Such a great guy. Thanks again Dan...and sorry for the belated review. Life is crazy!!! :)

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

My quest for a fun car with a stick shift started and ended here. Damian was the first person to introduce himself outside and coached me through 1st, 2nd and 3 gear in a Cruze. The experience felt less like driver's ed and more like an older sibling showing me the ropes. I returned next day dreaming driving home in a Subaru WRX. Long story short, Manager Ed Finn got me out of a hatchback with a CVT and in to the same manual transmission I test drove. If it weren't for Michael, another sales team associate, I would've returned home never knowing how fun and engaging a stick shift feels like. Walking into Castle Chevrolet (with a budget) results in guaranteed peace of mind. Thanks to the manual transmission, my face always has a smile on the road. My purchase feels like a Ford Model T when traffic lights start green, but it has a turbo like the WRX. The sales staff knew exactly how to sell the Cruze to me. I'm glad that Castle Chevy sold their Mustang before my visit. Rear wheel drive doesn't belong in or near the "snow belt" especially in the hands of an intermediate "stick" driver.

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

Awesome place.... sales person Dan was super nice vary knowledgeable on the car I was interested in (2017 legacy) they price matched me and ever knocked off an extra $100 dollars in good faith. If your in the market for a Subaru they definitely worth a visit.

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

Went in to look at a used car we found online, liked it but didn't love it. The Sales Consultant (Baker) helped us find similar vehicles in our price range, and we ended up finding the perfect vehicle at the perfect price. Plan on coming back here when we're ready to purchase our next vehicle.

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!

Mid-City Subaru and Brian Ferguson in Sales make a great team for buying a new car. I saw the car I wanted online, called, went to see it and negotiated a deal with Brian in a short amount of time. I had researched cars for 3-4 weeks, visited a different dealer, but found the exact car I wanted on Mid-City's website. Bought it immediately and drove it away the next morning. Everything went smoothly, thanks to Brian and Mid-City.

The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG

My Salesman, Sal was wonderful and so pleasant to deal with. He was very patient and explained everything so very thoroughly! I have a young toddler and everyone understood my unique needs and did everything to accommodate me.

Had limited 2017Crosstrek unfortunately badly rear ended by plumber contractor's van. Survived crash. Eyesight and AWD was great, loved higher clearance and visibility around. It was best choice for the money, tried Honda, Toyota, Mazda counterparts - they are good vehicles but Subaru was better for me.

The Subaru Crosstrek is my favorite purchased vehicle of all time. It’s big enough to haul a 5 foot dresser and small enough to park in a tight spot. My next car will definitely be another Crosstrek!!

Dave and Laszlo were great. Easy, quick, thorough, painless. Thanks!!

This car meets or exceeds all our needs and we plan to have it a long time. We've owned several Subarus and this is the best yet!

Buying our 2019 Outback at Autobarn is hands-down the best new car buying experience we've ever had. Our sales rep Mike was a pleasure to work with to get us the right car and the right deal - knowledgeable, polite, professional. He volunteered to pick up the title from our home so we wouldn't have to make drive it back to the dealer with it - that's really personal service- and he arrived at our house exactly when he said he would. Paperwork was handled professionally and efficiently. The dealership facility is clean, comfortable, friendly, we got a very good feeling there. We're animal lovers and were delighted that the dealer was generously sponsoring a community pet event that day. The Encore re-delivery is a wonderful program, very beneficial to have a review after spending some time getting acquainted with the new car.

This car is perfect for me. As long as you maintain it, nothing will ever go wrong with it. I love the styling and the reliability of the vehicle. Subaru did a great job on this one!

Jeff the sales man did everything to make our experance great. He took the time to let my son look at some dream cars. The whole process was very fast and pleasant.

We purchased this for our daughter's first car. The 18's had just come out so we were able to get a brand new 17 with the Eyesight Safety package for less than the base 18 model. The high points of this vehicle for me are SAFETY, VISIBILITY, & DEPENDABILITY. EXTERIOR: The exterior of the vehicle is stylish and slightly rugged. Doors open wide (almost a full 90 degrees) and close with a sturdy clunk. Roof rails are standard, and with a set of optional crossbars will hold a good size cargo box. INTERIOR:The interior is durable cloth with a stylish orange contrast stitch. More than adequate head and legroom all around. Ample cargo space. As I mentioned before, the visibility in this thing is unmatched with large windshield and side/rear glass. There are soft touch materials aplenty. Controls (both dash and steering wheel) are very well organized and intuitively thought out. The Crosstrek does seem to suffer from a bit of identity crisis. Are the interior backlights Orange? Blue? Red? White? Yes to all and it seems a little disjointed but is not a major issue. Bluetooth and infotainment system is easy to use and features a single CD player, 2 USB ports, an auxiliary port and available XM Satellite radio. My only quibbles with the interior are the odd placement of the heated seat switch, lack of sunglass holder and a cruise adjustment that takes some getting used to (hard to explain, but suffice it to say it's the opposite of most cars I've driven). RIDE/PERFORMANCE: Ride quality is great. Cabin is quiet. Acceleration is adequate and the CVT is much better than the one on my Honda HRV. I wouldn't call it sporty, but I could go with nimble. Love that this vehicle is AWD, and unlike other offerings in this segment it is TRUE ALL WHEEL DRIVE, not 2WD and AWD when it senses it needs to be. Keep that in mind when you are comparison shopping. SAFETY: The Eyesight System is awesome! Adaptive cruise will keep you 1-2-or 3 car lengths behind the car in front of you. Emergency Breaking, Blind Spot Monitors, Rear Back up Camera with crossover warning all help ease our minds a little when we send our teenager out on the road. More airbags than you probably need, including drivers knee airbag. This is also a Insurance Top Pick for collision. SUMMARY: To sum it up, a great safe practical durable choice in this segment. I really wish I had chosen this when I was shopping for myself as my Honda HRV is a real turd to drive.

It all starts with my purchased back in 2006 from then Salesman Ryan Drouin, now General Manager. He gave me an incredible deal back in '06 on my Outback XT. That had me contacting him for my 2015 Outback. Sadly he could not find me one. But he was the first call I made when I was trading that '15 in for a new 2018 Outback Premium. Enter Kiril Velkov. I kinda knew that Ryan, being now General Manager, would be in an overseeing capacity rather than a hands on salesman. When my schedule allowed for me to travel the 300 miles to visit the dealership I jumped at the chance to show off my very nice 2015 and to reacquaint myself with Ryan after 12 long years. They would evaluate my trade and also I could drive the newest model of Outback. Little did I know I would meet another terrific salesman in Kiril. He and I hit it off swapping stories of our own Subaru history and trips made. Two guys with a passion for the mark of Subaru sharing with one another our history. Awesome. Kiril worked tirelessly, and I do mean to use that word, as he kept in constant contact with me to make sure the deal was good enough and that the plans of making the trade were firm and settled before I made the next trip up 300 miles to Bensenville to do the trade. He made it a "business marriage", and I accepted the terms before I even gassed up my '15 to make the trip. Everything was easy that day...from Kiril making me feel at home, to getting the needed finance and paperwork completed and accurate. Kiril was a one stop, ALL questions answered, complete fulfillment of all of my wants and wishes. In short, it was a no-brainer. Kiril made it easy, made it painless, made it not like other dealerships I've been to. The team of Ryan & Kiril will continue to be my "go to" place for Subaru's. In fact, my wife will be purchasing a new 2019 Forester coming up this Fall 2018. Guess who I'm gonna call...? If I could have more than 5 stars they'd all get more..!!

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

My daughter purchased a Mazda from Napleton's Mazda right next door. The location is convenient to my home and after researching Subaru vehicles, I decided to visit here. I was pleasantly surprised to see people remembered both my daughter and I (I accompanied her when she purchased her vehicle and she accompanied me on my purchase). My experience was pleasant and the staff here are very willing to listen to what you are looking for and work through cost with you. I am pleased with my purchase in every way!

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

Awesome place.... sales person Dan was super nice vary knowledgeable on the car I was interested in (2017 legacy) they price matched me and ever knocked off an extra $100 dollars in good faith. If your in the market for a Subaru they definitely worth a visit.

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

Mid-City Subaru and Brian Ferguson in Sales make a great team for buying a new car. I saw the car I wanted online, called, went to see it and negotiated a deal with Brian in a short amount of time. I had researched cars for 3-4 weeks, visited a different dealer, but found the exact car I wanted on Mid-City's website. Bought it immediately and drove it away the next morning. Everything went smoothly, thanks to Brian and Mid-City.

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

Buying our 2019 Outback at Autobarn is hands-down the best new car buying experience we've ever had. Our sales rep Mike was a pleasure to work with to get us the right car and the right deal - knowledgeable, polite, professional. He volunteered to pick up the title from our home so we wouldn't have to make drive it back to the dealer with it - that's really personal service- and he arrived at our house exactly when he said he would. Paperwork was handled professionally and efficiently. The dealership facility is clean, comfortable, friendly, we got a very good feeling there. We're animal lovers and were delighted that the dealer was generously sponsoring a community pet event that day. The Encore re-delivery is a wonderful program, very beneficial to have a review after spending some time getting acquainted with the new car.

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

no crazy pressure like I got from previous dealerships. very good explanations of cars and Stan Zia was great.

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

William Monica could not have made my leasing experience more pleasant. Every attribute of my new Subaru Forester was explained in detail. Will made the process easy and enjoyable. He is dedicated and sincere, knows his stuff and never tried to hard sell me on anything. The lease process was smooth and the service of the Mid-City team including Afiza Abaihanova, Sharlene Titre, and Juan in leasing was exemplary. I am truly a fan and have found my car-buying home. No need to have to look elsewhere again.

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

thank you for the easy process and wonderful car. very nice people and they helped me get low payments and a reliable car

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

Go see Dan Romero for attention to detail and service you won't find at another dealership. He makes everything quick, easy, and painless. How it should be.

Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation

We worked with Edwin who helped us through the process, answered our questions, but never pushed us too hard.

Best car I have ever owned so far. It is truly a winter bitter specially for someone living in Canada and driving long distances. It has met all my expectations so far.