Used 2017 Subaru Crosstrek for Sale in Hartford, CT

We weren't planning on buying anything yet and were just looking. Everyone was friendly and helpful without being pushy and/or just looking to make a sale. Bill K. worked with us, asked questions, really listened to what we had to say and respected our opinions - meaning he didn't try to change our mind about what we liked or wanted in a car. He also understood that I was still hesitant to give up my 15-yr-old 2002 Outback. It was in good shape but due to age would eventually start needing expensive repairs, which is why we were starting to look around. He was very knowledgeable and found us a car similar to what I had. On one question we had he got someone else more knowledgeable about it to speak with us. We did a test drive - sweet ride. We asked for time to talk and think some more. He left us alone. When we came back in to talk, he made us an offer we couldn't refuse. Finance also found us a warranty we couldn't refuse. Bill has checked in with us a few times to see if we had any questions and how we liked the car. We couldn't figure out how to set the clock - the manual wasn't helpful on that - and we brought it in. Bill was with another client but had Guy come out to the car and set it up for me. Guy was a sweetheart and patiently went through everything on the dash with me and set things up the way I wanted them. LOVE the car!! I've had it two weeks and already took it to Maine and back. Very sweet ride - like floating. Bill is a great guy and we highly recommend him and the dealership. It was a refreshing change from past dealership experiences where they only cared about selling a car no matter what or how, and getting as much money as they could out of us. Thank you Bertera Subaru of Hartford! :)

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

Went in looking to trade in my 2002 (pretty beaten down) Hyundai Elantra for a pre-owned Subaru. It was my first time financing a car on my own, and Bill was very helpful and explained everything to me. They also gave me the highest amount for my trade-in compared to other dealerships I had visited prior. I???m very happy with my 2015 crosstrek! Everyone at this dealership was very friendly, and they were eager to help. You guys all made this experience fun rather than stressful, so THANK YOU!

The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG

Paul Kapij was friendly, responsive, answered all my questions and was honest throughout the process. Hes not your typical used car salesman. He is thoughtful, honest, and I never felt like I was trying to be tricked or sold on anything. I bought a CPO 2016 Subaru Legacy and they got it ready for me in under a week. On top, they gave me a remote start, detailed it, and put a gloss finish on the paint, all in under a week. Then, I really needed the car for a trip up to my lakehouse on a Friday, and they sent two people to register the car in MA, and they literally delivered the car to my residence in MA, which is 90 miles away. I love the car, I thought I got a good deal, and the experience overrall was way better than I expected. Most people told me buying a car is stressful. This wasn't. Part of it is that I knew the exact car I wanted, but even so everyone at the dealership was happy to answer ALL of my questions, they were responsive, and executed it through all the way to delivering it to my home. I would recommend Paul Kapij and Bertera Motors in Hartford CT!! Also, know that this review is being written from someone who demands excellence, pays attention to every last detail, and asks a lot of questions.

The Subaru Crosstrek is my favorite purchased vehicle of all time. It’s big enough to haul a 5 foot dresser and small enough to park in a tight spot. My next car will definitely be another Crosstrek!!

My husband and I are no strangers to car buying. Due to lifestyle changes and a love of new cars, we've shared 7 different car buying experiences in our 13 years together. Gengras Volvo has definitely topped the charts of all of our experiences. We were drawn to Volvo after a friend raved about the safety features and reliability she had experienced with her Volvo SUV. We chose Gengras mainly due to the convenience of the location and we certainly made the right choice. The no pressure, relaxing and sophisticated environment of the showroom was immediately comforting. Vecdet was our salesman and Allen was instrumental in the transaction as well. I cannot say enough about the professional and kind approach displayed by everyone that we encountered. On the day I picked up my new car, it was covered inside the showroom. Vecdet and another associate unveiled it for me, I felt like a celebrity. Vecdet went on to spend a generous amount of time walking me through all of the features of my vehicle as well as guiding me on canceling the registration on my former vehicle. He had all of the answers to my questions- before I could even ask them. I've owned the car for 3 days and have been contacted by phone and email- simply to say thank you and see if I am happy with my purchase. Vecdet has also encouraged me to stop down if I have any questions about my new vehicle. Up until walking into Gengras, I had always felt like a walking dollar sign whenever I entered a car dealership. This couldn't be further from what we experienced during this transaction. I highly recommend this dealership, and while I'm at it- Vecdet. He was beyond wonderful to deal with.

This car meets or exceeds all our needs and we plan to have it a long time. We've owned several Subarus and this is the best yet!

My husband and I visited two local Subaru dealers in our search for a new Outback, my second Subaru. At the time we were not sure whether we???d be purchasing or leasing. We were pretty satisfied with our initial experience with Dealer 1, but our experience at Bertera a few days later was so positive???from the initial appt set-up to the first sit-down to the test drive to the Q&A to the negotiations???that we decided to go with Bertera. We felt extremely well taken care of by our salesman Joe Boughton, who spent 3 hours with us during that first visit. Joe is very personable and friendly, yet completely professional. There was no question he couldn???t answer. He knew the Outback line inside and out and could answer all our questions about the newest safety features and amenities. He made the whole experience quite entertaining, in fact. And at the point when we had settled on s particular car and we???re negotiating price and whether to buy or lease, we felt he did a good job of helping us get a deal all parties were satisfied with. I would definitely work with him again and refer friends to ask for him at Bertera. When we came back yesterday to pick up our car, do the final financing paperwork, and get a final demo of the new cars features, Joe again made himself available for as long as we needed, then took us thru the Service Dept before we left. We feel we were very well taken care of at Bertera.

As far as I’m concerned, living in Canada where the snow is often not cleared, you have two choices of vehicles, Subaru or AUDI, and Subaru is half the money for the same traction. Any other type of ’all wheel drive’ system, I don’t care what you call it, is not up to performing well enough when you need real traction. This vehicle is also tall enough to have proper clearance, but not to tall that it has poor stability. The new engine is very good on gas, almost as good as our civic was.

I LOVE my new. 2017 Subaru Crosstrek. It was great to know that I made the right choice about buying new or used because the price was right because the buying experience made the decision making process seamless. Financing was amazing because I was given several options and I chose what worked best for my financial situation. It was great to buy a car feeling confodent that I was making the right decision withoit feeling pressured. Jose in finance, and Paul "Kappy" as my sales person made car buying a pleasure!!!

It's definitely a subaru. Car gets amazing gas mileage, and with the maintenance in check will never have any major issues, can really take a beating. Seats are somewhat uncomfortable though and suspension is stiff

This is the third Subaru I've purchased from this dealer, and have used the same sales consultant each time. Issa Daoud is an incredibly honest, fair, straightforward car salesman - a combination many consider an oxymoron! He tells it like it is, does not put any pressure on you and has a great deal of knowledge about the product. (And I am not related to him!) I have dealt with many car salespeople in my lifetime (I'm 70), and this is the best one I've ever dealt with. The quality of Subaru goes without saying, but the quality of this consultant deserves wide dissemination.

Love My Subaru ??????I was very satisfied with My 2006 Legacy, I really would have kept it forever, but felt I diserved a New Car??

I recently purchased a Subaru Legacy 3.6R from Issa at Bertera Subaru. Throughout the entire process, he courteous, helpful and took the time to explain first hand his experience with the vehicle (and Subarus in general). He truly went above and beyond before, during and after the sale to make sure that I was completely satisfied. I will also comment that he was not pushy at all. When I visited the dealership on Friday, I mentioned that I would be making a decision likely by Sunday. He respected the time I needed to think and ultimately I gave him a call that Sunday to purchase the vehicle. The final comment I'll make is that Issa's assistance does not end with the sale. The next day I called to order a windshield sunshade. He checked to make sure it was in stock and I picked it up that evening. This shows me that he truly cares about the relationship with his customers, not just the sale. Overall, I highly recommend Issa and Bertera Subaru.

I love Subaru .and the Crosstrek is a great value for the money. They are great in the snow and the Crosstrek just looks cool!!

After purchasing a 2006 Subaru Forester regrettably from another dealership who would not address a service issue on an advertised feature. I came upon your dealership from Subaru parts ct on the web and saw that your location was convenient to my home so I ordered the part I was looking for on your website. I received notice the next day that the parts was available for my pickup. When I went to the parts counter I was greeted by people who knew what I needed and were able to supply me not only with the part but with the drawings and information necessary for me to painlessly get the parts changed and functioning properly. I also ordered another part special order and again the part came join on time and with all the information I needed to perform the installation with no issues. And the parts from Suburban Subaru are over 10% less expensive that the other Subaru dealership who wouldn't help me out fixing the problem that they sold me. Thanks to Suburban Subaru parts and service personel I now know the way to the best Subaru dealer in Connecticut. Thanks guys

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

I met with Paul Hewitt to lease or purchase a vehicle. Paul provided very excellent service. I was not sure whether to buy or lease. Paul was patient and walked me through the various options and was very throrough! What impressed me the most was his ability to look at this from my perspective! I dealt like every step of the way Paul had my best interest in mind. The dealer it’s self is also very professional, friendly and comfortable to be at. If you are in the market for a new vehicle I highly recommend this dealership, specifically Paul

Had limited 2017Crosstrek unfortunately badly rear ended by plumber contractor's van. Survived crash. Eyesight and AWD was great, loved higher clearance and visibility around. It was best choice for the money, tried Honda, Toyota, Mazda counterparts - they are good vehicles but Subaru was better for me.

After being a Subaru Forester owner for 15 years and ten years with my last model, it was time for me to purchase a new vehicle. Mike Maniscalchi introduced himself and we found him to be both personable, and knowledgeable in all aspects of the vehicles. He took the time to listen to a 60+ senior to try to place me in my perfect vehicle. Though I loved the Forester, I thought that our live style had changed and we could pursue other Subaru vehicles. Believe me when I say that I think I drove every vehicle type Subaru stocked. Liked the size and feel of the Subaru Crosstrek but could not get beyond the orange stitching they use in the interior. It drove like the Forester and had a sleek look and still offered the hatch. Unfortunately, the 2018 Forester had gone through some exterior and interior modifications, and it was not for me. We were at the dealership for the better part of the afternoon and evening. All the time we were there, Mike was as attentive as he was the first moment we arrived trying to work with me to find the "perfect" vehicle for me. By now I was so confused ( 6 pm)I wanted to call it a day! Mike never pressured us and if we needed to take a break and return the next day Mike would have been fine with that and would have greeted us the next day with a smile! My husband has a 2015 fully-equipped Subaru Legacy and in the back of my mind as far as features were concerned, I guess I wanted what he had in a different model. Though I still preferred the 8.7 road clearance offered by the Forester. Intuitively, Mike understood this and asked me if I wanted to drive the Outback. Much to my surprise, i liked how it drove, interior and road clearance worked also. Being seniors, we did have a budget and finally came to an agreement that fit our budget and I purchased the 2018 Outback Subaru. Additionally, he also spent all the time I needed when reviewing the features of my vehicle when I picked it up. Beyond satisfied with the entire Subaru experience. Ask for Mike when it is your turn to purchase a Subaru. He is patient, knowledgeable, makes you feel comfortable, interested in what you want, and if it takes hours to find you the perfect vehicle...he will! As you know the financing paperwork can be challenging and "painful". Kevin was great to work with and made the experience as painless as possible...he was friendly and personable. Both Mike and Kevin were awesome.

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

I haven???t had any problems with my service or my detailing of my 2016 Colorado Rocky Ridge ,since I purchase it brand new. Very Happy 😊 with everyone at Terryville Chevrolet . Thank-You All , And Merry Christmas 🎄🎁.

What a reliable and money saving vehicle!!! I previously drove a Jeep Liberty that wasn't as durable - cost me constant repairs and ate my gas and wallet- this Subaru had a smooth ride with rough road capability - and spacious- room for the whole family and even a roof rack !! In just one week I saved so much in gas money and insurance as the Crosstrek had an excellent safety rating

I wrote a review a few days after purchasing my new vehicle. Somehow it didn't get submitted. I will try again from memory. A good friend of mine recommended Quality Subaru for the purchase of a new car. I was actually not in the market to buy one, but my friend always steered me in the right direction. I traded in a 2011 Subaru Forrester, for a 2018 Subaru Forrester. I am 72 years old and bought my share of vehicles over the years. NEVER! Has it been so easy, (no pressure no judgment). Nicholas Hammond met me at the front door, with his with and good nature. Mike Ward was very friendly and easy going too. One of the things that impressed me the most,is when I saw Nick washing my old license plate front and back with soap and water. The plates had special meaning to me, they belonged to my late wife. I would definitely recommend this dealership to anyone.

Loved the overall styling. When I would see one going down the road I was always proud to be driving a Crosstrek. It was a very reliable, comfortable car and my best experience overall was having an AWD to drive through the snow in the mountains. No other car I've owned left me feeling as safe and confident as the Crosstrek did. Cons: For a Subaru I was disappointed in the heating system and defrost. Living in Nebraska and traveling frequently to CO in the winter I was more than surprised to find out the heater was less than impressive and the defrost could not keep up with the sleet on the interstate. I drove at least 100 miles with an ice dam on my windshield because of the poor defrosting capability. C'mon Subaru! Also was not impressed with the windshield wipers. A new car should be streak free and keep the ice and snow off better than these did. Lastly on the cons, I never was able to use the hands free in my Crostrek. Not sure if all Crosstrek owners experience the same, but the mic in the car wasn't sensitive enough to pick up anything I was saying. When I did make a call - manually, because I could never get the audio to pick up what I was saying, whoever I was talking to always said they really couldn't hear what I was saying. I finally just stopped using it altogether. Overall though, a great car and I would have no hesitation buying one again. Next Subaru will have the eyesight feature. :-)

I have been looking for an affordable Remote Engine Starter for my Subaru Legacy 2016. All other Subaru branches sell the remote for a whopping $369.95. Fortunately, I saw this Quality Subaru branch at Wallingford, CT online, which sells the remote for only $277.46! What a steal. I decided to use my "Goodwill Parts and Service" voucher for $250. I encountered some minor problems applying the coupon code online, so I sent an email to the branch asking for assistance. I immediately received a response from Mr. Warren Smith, the branch parts manager. He applied the code and basically ordered the remote for me and had it shipped to my house. He went above and beyond his duty to help me out, and for that I am truly grateful. I have been to several Subaru branches, which, sad to say, lacked customer service and professionalism. This branch in Wallingford, CT is cut above the rest. They really give importance to customer service and satisfaction. If only I live closer to CT, I would make this my regular go-to branch for my Subaru.

It is a great car so far. Comfortable ride. Compact suv. Comfortable seats. Plenty of leg room in back seat. Plenty of power. Nice color.

Steve Kozar was our sales person. No pressure . Got answers to all our questions quickly. We found a great car at a fair price . Steve is very personable and accommodating. When we picked up the car we were in and out in 30 minutes and the car was fully detailed and they had addressed any issues we raised during our test drive and inspection to our satisfaction. Overall a very pleasant car buying experience. I’d recommend you see Steve if you are looking for a quality ride.

We purchased this for our daughter's first car. The 18's had just come out so we were able to get a brand new 17 with the Eyesight Safety package for less than the base 18 model. The high points of this vehicle for me are SAFETY, VISIBILITY, & DEPENDABILITY. EXTERIOR: The exterior of the vehicle is stylish and slightly rugged. Doors open wide (almost a full 90 degrees) and close with a sturdy clunk. Roof rails are standard, and with a set of optional crossbars will hold a good size cargo box. INTERIOR:The interior is durable cloth with a stylish orange contrast stitch. More than adequate head and legroom all around. Ample cargo space. As I mentioned before, the visibility in this thing is unmatched with large windshield and side/rear glass. There are soft touch materials aplenty. Controls (both dash and steering wheel) are very well organized and intuitively thought out. The Crosstrek does seem to suffer from a bit of identity crisis. Are the interior backlights Orange? Blue? Red? White? Yes to all and it seems a little disjointed but is not a major issue. Bluetooth and infotainment system is easy to use and features a single CD player, 2 USB ports, an auxiliary port and available XM Satellite radio. My only quibbles with the interior are the odd placement of the heated seat switch, lack of sunglass holder and a cruise adjustment that takes some getting used to (hard to explain, but suffice it to say it's the opposite of most cars I've driven). RIDE/PERFORMANCE: Ride quality is great. Cabin is quiet. Acceleration is adequate and the CVT is much better than the one on my Honda HRV. I wouldn't call it sporty, but I could go with nimble. Love that this vehicle is AWD, and unlike other offerings in this segment it is TRUE ALL WHEEL DRIVE, not 2WD and AWD when it senses it needs to be. Keep that in mind when you are comparison shopping. SAFETY: The Eyesight System is awesome! Adaptive cruise will keep you 1-2-or 3 car lengths behind the car in front of you. Emergency Breaking, Blind Spot Monitors, Rear Back up Camera with crossover warning all help ease our minds a little when we send our teenager out on the road. More airbags than you probably need, including drivers knee airbag. This is also a Insurance Top Pick for collision. SUMMARY: To sum it up, a great safe practical durable choice in this segment. I really wish I had chosen this when I was shopping for myself as my Honda HRV is a real turd to drive.

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!

7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.

Safety first. This car is top notch for a new driver and learning. Interior is awesome with heated seats. Beautiful paint job. Perfect size of a car for a teenager

I recently said goodbye to my 16 year old Subaru Forester and I was so sad! So, I went to Bertera, met Jeremy Schmieding in Sales, and he really helped me in my decision to buy a 2017 Forester. It is a big difference between the new and the 2002 model, and I was a bit apprehensive about the size (much bigger than I thought) and the "new" dashboard controls. It drives like riding on glass! Beautiful color, very comfortable. I think I drove Jeremy a bit nuts with all my questions, but he was SO patient and understanding and showed me everything I needed to know. He's always around to answer any questions I have, no matter how silly. I love Bertera Subaru and will always buy the Forester. I also like how environmentally conscious Subaru is. (Love their commercials). I'd recommend this car for everyone! And have Jeremy take care of you- he's great! I've even named my Forester after him- "Jasmine (for the color) Jeremy"! See you at 1000 miles.......

Dependable and cool styling. Needs noise reduction at about 70mphi. It is.otherwise an excellent car. The gas mileage is not bad you can get up to 28 mph under good conditions

Premier Subaru of Watertown is simply amazing. Words cannot explain how grateful I am for all the help they gave me! I was stuck in a terrible situation with my Jeep after only a year of purchasing it. I went to Premier Subaru in dire need of a new AWD car. I was desperate. Vincent Davis (salesman) is amazing. He was so dedicated and patient, he found me the 2019 Impreza I wanted. His positive attitude made my situation so much better. Joe H handled the finances for me. Joe treated me like FAMILY. Joe was upfront and honest, he did not try and put me in another situation that would affect me down the road. I did not feel judged or discouraged by my past financial decisions. Joe helped me tremendously, not only did he get me in an amazing new car but he helped guide me in the right direction for the future. I truly felt like Vincent & Joe did everything in their power to make me happy. I could not thank them enough leaving the lot in my brand new car. In less then 24 hours, Vincent, Carmine & Joe helped me get into a 2019 Subaru Impreza 3.5 year lease. They made what i thought was the impossible, possible. The entire process was flawless. They helped me find the car i wanted in the smartest financial way possible. I look forward to spending the next three years as a Subaru owner with Premier Subaru Watertown.

This car is perfect for me. As long as you maintain it, nothing will ever go wrong with it. I love the styling and the reliability of the vehicle. Subaru did a great job on this one!

Found a car my wife and agreed on, 2017 Foerster with 6 speed manual transmission. went for a test drive. Bought the car. Salesman was friendly & seemed to know about the car. Couldn't close on the car on the day we planned because the finance person couldn't be there. When we got there on the closing day we heard the finance lady say we weren't supposed to be there for another hour loud enough for the entire showroom to hear. Well that hour went by and so did another 45 minutes. Finally we get in. She also pushes really hard on the extended warranty. I cant remember how many times I said no. Then she offered to cut the price by 50%. Almost $3000 for warranty on a $20,000 car? Not for me, thank you very much. They did Not pull any tricks like some dealers do such as add money for this and that that was not included in the price. Price quoted was the price paid. Not sure if this will even post. I only see 5 star reviews and only nice things being said. I'm just sharing our experience there.

It is a great car, I really love it, it does great in any conditions, I just wish it had better acceleration. It handles well in the snow or in any conditions, and the heated seats are great