Superb Service - Highly Recommended!
November 5, 2018
Being a first-time car buyer, I was rather nervous when I came here to take a look at the Subaru Forester. However, this dealership is truly customer-oriented, which made this a fantastic, five-star, stress-free experience.
For example, every staff member was professional, welcoming, and patient, never making me feel rushed or overwhelmed and never trying to get me to buy a car outside of my price range.
While all of the staff members were great, I'd like to specifically single out Chris Carvell, the sales manager, and Luke K., my salesman.
Chris was one of the first people I met at the dealership, and was not only very welcoming to me, but also to my father, who came a few minutes later so I could get his perspective on the car as well. Chris was also extremely prompt in returning the two phone calls I made - at most, I waited for maybe 10 minutes from the time I left my message until his return call.
However, I was most impressed by Luke, the salesman assigned to me, particularly with his patience and his extensive knowledge of the Forester - from where everything was under the hood to what kind of wheels it took to the different features in the car and their location. If you visit this dealership, I'd definitely recommend asking for him.
To top it all off, the dealership itself is very clean, laid out really well, and has a very comfortable and spacious waiting area with plenty of variety in the complimentary beverages and snacks (although I was never kept waiting for more than 5 minutes at a time).
Although I hope to keep this car for at least the next 8 years, I will absolutely be coming here for my next car, and will definitely be referring friends and family.