Can't wait to buy another new car so I can go back!
November 6, 2018
I went with my husband to buy his new car. His was old and dying. He bought a new car. This isn't his rating though. It's mine. I was stuck with a 2012 Hyundai Veloster (the butthole of the automotive world) with $7500 in negative equity and an almost 16% interest rate. I fell so in love with my husbands new (to him) Subaru Crosstrek, which John helped him select and Ray helped him finance. After some discussion, my husband and I decided that it would be in my best interest to get my own Subaru, if it were possible to offload the Veloster and finance a new car with the added negative equity. John helped me find an awesome brand new Impreza but I still didn't know if financing would be possible. Unfortunately by this point it was 4pm on Saturday and I had to suffer through 2 days of wondering. Let me just say that Ray is the best auto financing guy I have ever met. He somehow managed to find me financing to cover this incredible new car, all of the negative equity of the old car, and got me an amazingly low interest rate. So here I am now, the proud and ridiculously happy owner of the most awesome 2017 Subaru Impreza Sport ever, I have incredible financing, an extended warranty, gap insurance, and the comfort that comes with knowing I didn't get screwed over. Every single person I have talked to about Long Subaru has said they are awesome and the opinion of the Subaru brand itself is just as good. I am happy in the knowledge that when I have to get to work in a snow storm, I will be safe. On a more general note, we interacted 4 total employees, in person and on the phone. We also saw other employees working with other customers in the 5+ hours we were there the first day. Every single person in there is friendly, professional, and personable. The dealership is clean, bright, and inviting. The technology is very up to date (you've gotta see the desk in Ray Brian's office). Everyone seems to genuinely love their jobs and their product and their enthusiasm is very infectious. In addition to all the stuff already mentioned, they have an a very cool coffee machine!