Used 2019 Subaru Crosstrek for sale near Chevy Chase Village, MD

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

I inherited the 2019 Subaru Crosstrek Limited from my wife. She ended up getting another Forester. Needless to say, I never picked this car for myself. However, the Subaru Brand and this Crosstrek has won me over. The AWD system works perfectly in the snowy Northern New York climate. With dedicated winter tires, I have complete confidence in my ability to keep it through the worst Lake Effect snow. The ground clearance allows me to drive easily on unloved roads with ease. I don't use X-Mode often, but it does help for going uphill on snowy roads or times when the snow is pretty deep. I've never been stuck or stranded with this car. The power train is adequate enough for highway and secondary roads. There are times when merging or attempting to pass, where I wished it had more power. (Drove a loaner 2020 Limited with the 2.5L, that is the perfect power train for the Crosstrek) I have never had any issues with the CVT transmission, but it does take some getting used to. The interior is fine. The gauges, screens and buttons are laid out well. I can find everything with ease and non of the buttons are in odd places. The factory speakers are lacking, but this model doesn't not have the upgraded stero option. Andriod auto works well. Seats are comfortable but do not have much lumbar support. Bolstered well and the headrest has a big range of adjustments. At 70k, I noticed the first crack in the synthetic leather bolster. The Limited trim is equipped with LED headlamps and they are truly fantastic. I rarely find myself using the hi-beams. The turning headlamps are very helpful with visibility when turning. Excellent all around. Eyesight and adaptive cruise works well and I have never had any issues. Only minor hiccups when snow, rain, fog or very bright oncoming light will trip Eyesight off. After a minute, it turns itself on. Overall this car is everything I needed and I never knew it. Reliable, fuell efficient, capable in snow and light off-road situations. It had enough utility space for anything I have ever hauled. Truly impressed with this little car. I plan on keeping it for the long haul. You won't be disappointed.

Taylor was a great saleswoman! She communicated clearly and frequently with us, and we found a perfect starter car for our son!

Very highly performance and all in one. Smooth driving can see everything surrounding cheap gas . Save money and time good life of transmission and engine life and warranties

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

Bought it new and now 3+ years in has had no problems. Seems quite solid and reliable. A very comfortable, quiet, smooth ride compared to other cars I've owned. I bought it primarily for the utility and active safety features and mostly have not been disappointed. If you like very quick acceleration, however, this is not the car for you. It accelerates fine for my driving style. A few minor gripes about a car I still like: There's no interior light in the hatch area, which makes it difficult to see in the dark. It would be helpful to have door locks that automatically lock when the vehicle is shifted into R or D. Otherwise, you have to lock/unlock the doors using the small switch on the armrest. The driver safety features have already prevented a couple of potential accidents, but are overly sensitive at times. Once I was not able to back out of my driveway because there was a puddle at the bottom with the sun shining on it. The sensors thought it was an object and hit the brakes. It happened a second time until I backed out very slowly over the puddle. Otherwise, the car meets my needs for a small, competent, safe SUV.

I waited a few months before writing a review. Bought a truck back in May/June. Charles Harris helped me out when I came in to look at the truck the first time, he ran some numbers for me and I left. Didn’t feel any pressure at all into buying the vehicle, I left because I had a few others ones I was looking at as well. I came back about a week later, truck was still there and I had came back on time, there was someone else interested in as well. I had gave Charles a call ahead of time and let him know I was stopping but to make the purchase. The manager was also super helpful during the process. I believe his name was Phillip. After buying the truck, the check engine light came on while driving it home. I ran my scanner and found the issue, contacted Charles about it and he spoke with his manager, they had me bring it in the next day and took care of it at no cost. I was afraid they would pull something on me but no issues no back and forth, they took care of me. It’s been a couple of months with having the truck now, no issues with the truck and no complaints.

i am 78 years old and have owned a lot of new cars and this one by far is the best . fun car to drive .

What a pleasant experience. My first time financing a vehicle. When going to initially look at the vehicle, I discovered a few issues. Obviously no used car is going to be perfect, nor was I expecting it to be. They told me to come back the next day and the issues would be fixed. I came back and they did in fact fix the car. They are willing to and have went above and beyond.

This car is perfect in every way! Its got racks, leather seats, great gas mileage, isn't too big or too small, and has great clearance and suspension! I couldn't recommend it any more, it's the best!

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

Bought an amazing hybrid car with low mileage and a very competitive price from Motorcars of Gaithersburg. I had a great experience there. Ishmael's team was exceedingly professional and courteous. I walked around the showroom to see what else they have for sale, and saw a ton of solid cars in great condition. Would purchase a car from them again no questions asked.

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

This dealership is the best around!!! We really got an amazing deal and paid way less than the MSRP. Not only that the process was extremely easy. I have two little ones and Mike was able to work with me by getting all the paper work set up before I came in. They also worked on getting me the lowest rate for financing. We ended up getting the Palisades. It is a fantastic SUV with a ton of space and amazing features. I love that it rides like a luxury high end vehicle but didn’t come with the crazy price tag. Overall, this was an amazing experience and I highly recommend them.

It has been a pleasure working with Aaron for our Forester. Whether it's servicing or repair, he's transparent and communicative, and has our trust.

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.