My wife had purchased a Subaru at this location the year before so I was already familiar with the staff and car-buying process. I got in contact with one of the sellers and had many of my questions answered before I arrived to purchase my car, which made the whole process a little smoother. I did some research and found the same vehicle I purchased for a cheaper price at another dealership, and my salesman was willing to price match the difference in value between the cars (the vehicle I purchased had a slightly higher base price, so the discounted price did not exactly match what I saw elsewhere). I appreciated this greatly, as North Park was much more convenient for me to get to. Negotiations were very smooth and my salesman threw in a free window tint because the price was slightly higher than I anticipated. My wife and I have been back to the dealership a few times for scheduled maintenance and window tints and each time our salesman has made sure to say hello and check in with us, which speaks volumes with me. When I need to buy another vehicle, this will absolutely be my first stop.
Arianna Gonzalez, Doryl Martin, Evaristo (Gordy) Robles, Ronnie Vaughn, and Malcolm Thomas did a top notch job throughout the entire vehicle purchase process! They listened to me and worked with me to get the price I wanted. Doryl REALLY hung in there with me! Was so impressed that the following weekend I drove down with a co-worker and she purchased a brand new Outback!!!
ive been trying to leave a review on the NPSD main website for some time now, but it wont let me.
ROGER SHAW was the gentleman that assisted me and my husband find a new car recently and i wanted to celebrate him and his outstanding customer service! He was polite and professional and what struck me the most, was that he didn't seem like he was there to turn a quick buck. Rogers genuine demeanor and kilowatt smile is what will bring my husband and I back for our family subaru! Im grateful for this experience as it took all the intimidation out of car buying! THANKS ROGER!
Had a fantastic buying experience working with Michael Jimenez and Andrew Kilgore. Professional, courteous, customer focused, transparent, and allowed me to take my time to make my decision. Plus the hospitality at the dealership is fantastic. I got a good deal on my trade-in, I got a good deal on my Outback, and I had a great time doing the deal. Can't recommend Michael, Andrew, and the whole North Park at Dominion crew enough.
Always great service, uncomfortable stairs to waiting area but new facility will change that.
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