New and Used 2020 Subaru Crosstrek for Sale in Berlin, CT

After being a Subaru Forester owner for 15 years and ten years with my last model, it was time for me to purchase a new vehicle. Mike Maniscalchi introduced himself and we found him to be both personable, and knowledgeable in all aspects of the vehicles. He took the time to listen to a 60+ senior to try to place me in my perfect vehicle. Though I loved the Forester, I thought that our live style had changed and we could pursue other Subaru vehicles. Believe me when I say that I think I drove every vehicle type Subaru stocked. Liked the size and feel of the Subaru Crosstrek but could not get beyond the orange stitching they use in the interior. It drove like the Forester and had a sleek look and still offered the hatch. Unfortunately, the 2018 Forester had gone through some exterior and interior modifications, and it was not for me. We were at the dealership for the better part of the afternoon and evening. All the time we were there, Mike was as attentive as he was the first moment we arrived trying to work with me to find the "perfect" vehicle for me. By now I was so confused ( 6 pm)I wanted to call it a day! Mike never pressured us and if we needed to take a break and return the next day Mike would have been fine with that and would have greeted us the next day with a smile! My husband has a 2015 fully-equipped Subaru Legacy and in the back of my mind as far as features were concerned, I guess I wanted what he had in a different model. Though I still preferred the 8.7 road clearance offered by the Forester. Intuitively, Mike understood this and asked me if I wanted to drive the Outback. Much to my surprise, i liked how it drove, interior and road clearance worked also. Being seniors, we did have a budget and finally came to an agreement that fit our budget and I purchased the 2018 Outback Subaru. Additionally, he also spent all the time I needed when reviewing the features of my vehicle when I picked it up. Beyond satisfied with the entire Subaru experience. Ask for Mike when it is your turn to purchase a Subaru. He is patient, knowledgeable, makes you feel comfortable, interested in what you want, and if it takes hours to find you the perfect vehicle...he will! As you know the financing paperwork can be challenging and "painful". Kevin was great to work with and made the experience as painless as possible...he was friendly and personable. Both Mike and Kevin were awesome.

One week ago I received an email from Schaller, today I drove away with the 2017 Subaru Impreza Hatchback with manual transmission (tough to find) that I'd hoped to find! Dave Pricone (sales) was excellent to work with, ensuring that I knew my new cars features before I left the lot. He worked with his manager (Mike) to get the price that I needed to stay in budget. And Kevin Savage (finance manager) had all the paper work ready for delivery. I'll be back! I expect that Schaller Subaru service professionals will be as exceptional as the sales pros were! Thank you again, Dave!

After doing my research, we knew we wanted a new Forester. We just had to find the best place to buy one. Checked online quotes and compared to Schaller Subaru, found them to be competive. What we wanted was someone who wanted our business. After the purchase Dan spent a lot of time with us to make sure we understood all of the car's options and how to get the best experience with our 2018 Forester. Dan has also reached out to us to check our satisfaction and make sure we should call him if we had any questions. We have scheduled our first service appointment and have great confidence it to wil be a great experience.

My salesperson was David. He was very knowledgeable about the different vehicles & features (Eyesight, X-mode, etc.). Went on a test-drive & I selected a car. He made buying a car as painless as possible. A+ would buy from again!

I purchased my Outback from Steve Matters after my daughter had purchased one, now she has purchased 2 plus a lease. We love Subaru because of Steve Matters. He knew I was looking for a vehicle and within 48 hours found me a 2009 with 55k miles! Drove out with it the same day I went to look at it. Hassle free, Steve made this happen for me and I know if I purchase another vehicle, it will be from him!

Christina was very helpful and knowledgeable. We came to the dealership with intention of buying a car but only had 3 hours available to complete the purchase and she worked very hard to make sure that we left with a new, beautiful Subaru. She was outstanding, well organized and detail oriented. She took her time to set up our new car with our phone info and radio stations so when we left the dealership we had a really super first ride home (grooving to Pearl Jam:) We would recommend your place to anyone who is looking for a new vehicle. Definitely would recommend Christina as a sales person to work with. Super nice and personable! Also would like to mention that Lisa was super nice as well and made the financial part of the transaction easy and fast. Thank you for a really great service:)

Premier Subaru of Watertown is simply amazing. Words cannot explain how grateful I am for all the help they gave me! I was stuck in a terrible situation with my Jeep after only a year of purchasing it. I went to Premier Subaru in dire need of a new AWD car. I was desperate. Vincent Davis (salesman) is amazing. He was so dedicated and patient, he found me the 2019 Impreza I wanted. His positive attitude made my situation so much better. Joe H handled the finances for me. Joe treated me like FAMILY. Joe was upfront and honest, he did not try and put me in another situation that would affect me down the road. I did not feel judged or discouraged by my past financial decisions. Joe helped me tremendously, not only did he get me in an amazing new car but he helped guide me in the right direction for the future. I truly felt like Vincent & Joe did everything in their power to make me happy. I could not thank them enough leaving the lot in my brand new car. In less then 24 hours, Vincent, Carmine & Joe helped me get into a 2019 Subaru Impreza 3.5 year lease. They made what i thought was the impossible, possible. The entire process was flawless. They helped me find the car i wanted in the smartest financial way possible. I look forward to spending the next three years as a Subaru owner with Premier Subaru Watertown.

Found a car my wife and agreed on, 2017 Foerster with 6 speed manual transmission. went for a test drive. Bought the car. Salesman was friendly & seemed to know about the car. Couldn't close on the car on the day we planned because the finance person couldn't be there. When we got there on the closing day we heard the finance lady say we weren't supposed to be there for another hour loud enough for the entire showroom to hear. Well that hour went by and so did another 45 minutes. Finally we get in. She also pushes really hard on the extended warranty. I cant remember how many times I said no. Then she offered to cut the price by 50%. Almost $3000 for warranty on a $20,000 car? Not for me, thank you very much. They did Not pull any tricks like some dealers do such as add money for this and that that was not included in the price. Price quoted was the price paid. Not sure if this will even post. I only see 5 star reviews and only nice things being said. I'm just sharing our experience there.

How many people like their car dealer? This dealer just surprised me. It was a good experience; not the high-pressure TV version of buying a car. AJ suited me perfectly...low key and a good listener...well informed across the board. This is my first ever new new car and I'm 67 yrs old...so quite a thrill to upgrade from off-lease used. The zero percent financing is what helped. Test drive was easy...to familiarize myself with all the additions to the Forester since my 2004. Fourteen years on the road and still going...but time for something current to take me on a few long trips in the near future. And I love that back-up camera! The whole dealership was easy and on task. A busy place with very good people in all the departments. Allow some time for the whole process to complete including financing. I took a break for lunch, but I drove away with the car the same day! How common is that? My feeling is Premier dealerships are in for the long haul. They sell, support, service, help and then, hopefully, sell you another car some day? In New England, you can't beat the Subaru AWD. I'll be back at age 82 for my next one. Relax. Ask for AJ. Have a great experience.

Let me start this review by saying that I've been a Subaru owner going on a decade and a half. That being said, I knew exactly what I wanted in my new WRX and searched far and wide to find it. Having abandoned almost all hope of finding a manual base model in WRB, short of ordering from my local dealer (where I was quoted a 3-4 month wait and having to pay the sticker price), I happened upon Premier's website after broadening my search. They had a 2017 WRX in WRB with two options: a vortex generator and a short throw shifter at over $1,300 and change below MSRP. Bear in mind this was one of about a dozen WRX and STI models they had listed, all below MSRP. After I decided to buy the car, my salesperson, Jeff, and the business manager, Rob, didnt try to push any extra warranties or "deals" beyond mentioning that they we were available. All in all, this was a great car buying experience and well worth the long drive.

My husband & I, in and approaching retirement age respectively, recently found ourselves in need of replacing our cars. He purchased his first Subaru 7 months ago at a dealership close to home here. I've owned an Outback (2002...my "baby" 😊) for the last 12 years. I quickly located the color combination that I wanted on the Branford Premier Subaru dealership web site. After confirming its availability over the phone with a very friendly & helpful Brian Canell, an appointment was set up for the next day with salesman Luke Pannone. We didn't even bother to test drive, but made the arrangements & went home to await delivery. Meanwhile, Luke kept us posted & patiently answered my emailed questions, etc. I was surprised to learn that he was a newer employee because he is very knowledgeable, efficient & businesslike, as well as friendly & helpful...a real pro. Rob Weljkovic clearly explained all financial aspects of warranty, care & maintenance packages, etc., so we have nothing to worry about even if a bird feather lands on my car. 😉 Every aspect of our purchase was handled smoothly & efficiently by a team that obviously knows their product & their business. It was also comforting to see how busy this dealership is...always a good sign. Today some friends of mine (Subaru lovers & drivers too), came to take my beloved 2002 to a new home, and I drove home my very first NEW car EVER. We highly recommend Luke Pannone & the rest of the Premier team for your Subaru purchasing experience.

I have just purchased my 5th Subaru through Premier ('18 /CrossTrek). My first was in 2009 - an Outback Wagon. Prices have always been very competitive - by a lot. Service has been perfect, not only in the quality of the work but in the way the staff treats you. That's why I keep coming back. Thanks, Bob and staff!

Knowledgeable and friendly staff. Kevon Morin was very helpfull in helping me choose my new car. Paola Vilches explained the car function???s in my native language Spanish and that makes a huge difference in the way I understand the car???s function. She is also very patience 👏🏼

My first experience with Premier dates back to 2013 when I purchased my first Subaru a 2013 XV Crosstrek. Since then I routinely brought in my car for service and never had an issue. Upon finding out Subaru had completely redesigned the Crosstrek for 2018 I was intrigued to learn more about what was change and updated. After reading about new amenities which my current Crosstrek lacked and test driving the vehicle it was clear that I was sold. I average 25,000 a year so comfort & convenience are priority both of which the new Crosstrek offers and exceeds. Since I was knowledgeable about the car I was buying it was a seamless interaction between myself and Premier. My parents recently had purchased a new Forester from Premier and recommended I deal with Sean Gadar. I don't think there are enough adjectives to describe how well my experience with Sean was. He was personable, polite, knowledgeable, responsive and extremely easy going and most importantly friendly. There were a few hiccups during the process as I am not the easiest person to please but at the same time understand nothing is perfect. Any and all obstacles were easily overcome by Sean's tenacity. I would also like to personally thank David Taylor & Rodney Pomerleau as they were both key to getting the deal worked out and finalized. It's nice to deal with a team who is close knit and can get things done! Can't wait for the beautiful new dealership to open next fall. I look forward to many years in my 2018 Crosstrek and recommend previous generation owners definitely check it out. Between the much improved ride quality and upgraded technology offered at a great price the second generation Crosstrek is affordable sport utility. It's all grown up!

I first bought a new Outback from Premier in 2010, it was a good experience (great car), and have since used their service department to take good care of both the Outback and my old 2000 Nissan XTerra. Service has always been fair, and often more than fair I thought, for various visits. I just picked up a 2016 Certified Used Outback today. I picked it out two days ago with salesman William Polito, who was very helpful and knowledgeable. Great to work with, and helped me narrow down my choices and ironed out a few issues regarding registration and insurance. Rodney Pomerleau is the Business Manager who did all the paperwork and final financing and options decisions. A seasoned veteran, knows his job and was fun to work with. Paola (Andi) Vilches took great care of me before I was cut loose -- she very thoroughly and expertly explained all the electronics and consoles and buttons, and answered my thousand questions. She also helped when I called back with a question later that day. I have dealt with a number of dealers through the years, and I have always felt well taken care and well treated at Premier Subaru.

My fiancee bought a Subaru Impreza two years ago and had a good experience with Premier, so I decided to check them out myself when I was ready to buy my first car. With recovering credit, I was worried that I would be ripped off at any dealership. That was not at all the case at Premier. First, Jason Jarkes was patient, answering all of my questions (and I had many) about the process and the cars I was interested in. I was treated with kindness, respect, and care, and left with exactly the car I wanted. Secondly, Rob handled everything on the financial side-- finding the bank, processing out of state registration, and even assisting with insurance when I was getting crazy quotes of over $800. I ended up with lower monthly payments than I had budgeted for and a beautifully maintained jasmine green 2014 Subaru Impreza. I truly couldn't be happier.

Arranging our Subaru leases with Premier (we've leased 5 cars) is a great experience. We go into it with no concerns and we can enjoy the process because we know we will be dealing with honest, highly trained personnel on all levels from start to finish. We did miss Barbara Mullen this time, but Nadine was excellent, Rodney was well-prepared and efficient and, of course, we love our 2018 Crosstrek!

In May we started thinking about replacing our 2012 Outback with another Outback or with a Forester. We went to Premier Subaru, where we'd bought the 2012 car, and talked with Eloise Fullington. We explained that we wanted to start with the brochures for the two vehicles so that we could review them at home. Eloise promptly brought us the brochures, asked us if we had further questions and said she'd be happy to help us when we were ready. No pressure! So finally in August we decided it was time, having learned of Subaru's 0% financing offer. We made an appointment with Eloise, test drove an Outback 2.5i to compare it with our 3.6R, and made another appointment for later that week. On that date we finalized our order, and we picked up our new 3.6R Limited on August 31st. Throughout this, Eloise was unfailingly patient in answering our many questions - and we ask many! - and verifying information. We didn't know until writing this rating that she has been with Premier less than 6 months - we had no idea! - so we're very impressed by her knowledge of both current model year cars and older ones. We did do a little negotiating on the value of our trade-in and on the price of the new car and ended up with a reasonable deal. Premier Subaru probably isn't the lowest-price dealership, but the pleasant, no-pressure environment makes up for it.

I had just experienced a pretty traumatic experience - My 2003 Honda blew a transmission right in the middle of 4 lanes of home bound traffic and, after seeing my car towed away, I knew I needed to purchase a new car right away. I had been thinking about a Subaru since I had guided my daughter to purchase an Impreza three years earlier. So, that same night around 7:30 pm I went to the Branford Premier Subaru dealership and started walking around to look at the used cars available. To my surprise (it was freezing cold that night), someone came up to me and asked if I needed help. That was salesperson Michelle Caron! With that small step of initiative, she was awarded the purchase of my new Legacy the next day. The expedited service was appreciated and I am very happy with my Legacy. It is a superior product and I look forward to having my car serviced at Subaru as well. If you are looking for a Subaru, look no further.

I couldn't be happier with my car buying experience at Premier Suburu. I had done a lot of research and had it narrowed down to a few similar small SUVs and the Outback. The TrueCar website led me to the Branford dealership for a test drive. Dmitriy was incredibly helpful and informative. He answered all of my questions. He also put me at ease. I fell in love with the 2018 Outback immediately as soon as I drove it, but I still had a few other test drives set up. Dmitriy and sales manager Scott didn't push me - they simply let me know what the next steps would be if I decided on the Outback. I was so sold on the Outback, in part because of the service, that I came back in a few days to go over the numbers and picked up the car later that week. Again, the service was exceptional. Rodney walked me through my financing options, answering all of my questions about specific costs. And the tutorial Andi/Paola offered on the car was very thorough. As a communications professor, I can't help but grade my experience. Everyone at Premier earned an A!