Used 2020 Subaru Crosstrek for Sale in Eau Claire, WI

I have purchased several vehicles from Bernard's and have even moved across the country and flown back to buy from them again. The staff is friendly, knowledgeable, and really make you feel like you're part of their family. It doesn't feel like a sale, they don't bully you into a vehicle you don't want just to unload inventory. It's personalized attention and a great experience overall. I had the pleasure of working with Chase Paulson on several transactions and I couldn't be more satisfied with my experience. The first car I purchased was a Chrysler 300. Chase knew the insurance and outs of everything in the vehicle, he showed me all the different features and made sure that it was the right car for me at the time. He also followed up several times and made sure I was satisfied with my purchase. We also purchased a mini van and 2 trucks from Bernard's, the last being a RAM I flew in from California to purchase from Chase. He picked me up at the airport and drove me back to the dealership to get the beautiful RAM 1500 Longhorn. The entire experience was fantastic and when I am ready to buy again Chase will be the guy I call. Thank you to the entire Bernard's family and especially Chase Paulson!

I had a transmission issue with my car, towed it to dealership Sunday night and called Dealership first thing on Monday when they opened up at 7:00 am (scheduling department -service advisors didn't pick up at 6:30 pm when called). The scheduler was not customer friendly (being nice) but scheduled me for a Thursday appointment with no car for 4 days. He even went to the extent stating if you want, talk to the manager and he will say the same thing when I asked "do you schedule so full with no room for unscheduled service calls either". The service manager never called me but rather I saw the email stating my appointment was booked for Thursday. Service advisor did call finally on Monday noon and indicated he will try to get it in if there is an opening before. They finally looked at the car on Wednesday and confirmed it was a false transmission fail issue. I would say Service Advisor at least was empathetic with the situation. The good thing about this is they did not charge me for the initial diagnostics. The only thing I would say is, if they could have done this on first thing Monday, I wouldn't have had to wait and spend on Lyft and Uber for my travel. But over all I would still say it is a good experience. I have been with facility for over 12 years now - buying car and servicing all at this place.

I live in north metro and was attending a conference on the south end of town. In a panic late on a Friday afternoon I contacted Luther for assistance (I thought possible a hose was broke or the radiator was busted). The Service professional calmed me down, gave me a number for a tow, if needed and told me who to ask for once I arrived after 5:00 p.m. I was only 3 miles away at the Hilton was able to drive to Luther Bloomington. They immediately took my car in, did a full inspection, and washed my car. No work was required, thank god! However, they did advise me of what is needed soon and was prepared to complete that work. I so appreciated their client service focus. It wasn't about just the car it was also about me the customer. My experience with Acura has been great - they make excellent cars when cared for will give you great performance always. The dealerships are professional and the Best! Luther Bloomington - you are a Life Saver and most importantly, you left me feeling totally confident about your commitment to your client and service. Thank you.

Recently my wife and I went in to purchase a new car. We've always drove Dodge's and at the Auto show we sat and looked at numerous cars. We met Rachael Marlin. She was very friendly, and knowledgeable with all our questions. We set up an appointment to meet with Rachael a bit after the Auto Show. One of Rachael's biggest asset was that she was very patient, and didn't put any pressure on us to purchase the car that night. Rachael worked with us to get the best deal possible and that we would recommend her to any family or friend. Rachael remained friendly and professional with us throughout the entire process.

I was only buying a used car, but Matt Wager treated me like a customer buying a brand new car. It was late in the day on a Saturday when everything was finalized. I couldn't drive it home because every car is put through a complete inspection to ensure everything is up to the high standards of West Herr. And this is going to really amaze you.....they are delivering it to me----1 1/2 hours away. Who does that? West Herr obviously. They aim to please and make you feel comfortable in any way they can.

I have heard nothing but good things about West Herr so when it was time for me to get a car I didn't even think twice. While searching around the internet I was invited to a chat online about what I was looking for, within minutes I was scheduling a test drive, love fast service! The next day Derek May contacted, me took a bit of information and again before I knew it he found a car; I wanted and was heading to my house!!!! Yes you read that correctly he was willing to drive all the way to Wheatfield to show me the car!! As much as I loved the car I got a bit scared and at the last second asked for a day to think. Derek had no problem giving me that time, along with showing me two other cars the next day. Derek was patient and understanding and made me feel so comfortable with my decision. I am so happy to be in a Subaru and a new one to top it off!!! I recommend anyone looking to buy; to not just go to West Herr but to work with Derek, he is stand up guy and will make your whole experience wonderful.

Had a great experience buying from Rob Moore. He even delivered the car to me over an hour away. Really went above and beyond any other car buying experience I've had. Will come back for my next car forsure!

Our longtime friend Frank Bellinger (Finance manager) who has helped us buy many of our vehicles, unfortunately was ill and unable to assist us this time. He kindly referred us to Business Manager Peter Kuchler for our car buying experience.Peter was very knowledgeable and patient.We are die hard Nissan fans but Peter took extra time to explain all the different Subaru models and test drive them.He carefully listened to what we thought were" casual comments/observations" and he recommended the Forester.When we test drove the Forester,it didn't take long for us to realize his recommendation was exactly what we were looking for.We so appreciated his calm and friendly demeanor.We did not feel rushed or pressured to buy. We also noticed how respectful and polite Peter was in his dealings with other staff members. In today's world when good manners and common courtesy seem in short supply, it was refreshing to experience these values at your dealership. Incidently, we drove 72 miles to do business there. Both Frank and Peter are assets to your dealership and we sincerely extend our heartfelt thanks.

Best car buying experience of my life. I am 62 years old. No hassle, no upsells just a nice experience all around. Dealership was awesome.

Their team is great! I actually enjoy buying my car from them. Randy Mock is a good car salesman and treated me very well. He had to work hard to find the car I wanted. It was not easy. When I stop in for service at your shop, I always go over and say Hi to Randy! I enjoy talking with him. The main reason I buy cars from Classic Cadillac - (This is my second) is because of their service center and 'Big Chad'. He does a great job and is a huge asset for the dealership. Big Chad has always treated me very professionally and has always done right by me and my car. He is a good person and the main reason I buy from Classic Cadillac. Even though I only know him through the short amount of time I spend at their service center to drop off and pick up my car, I can say that I trust him. That is key for me or I assume anyone when bringing your car in for service. Donald O. Nicholson

Hello, Because of the conditions of our roads in Westchester I was looking for a car that could keep up with the latest "pot holes". When I asked around one place and name kept coming up on a consistent basis. Everyone said to go to Stamford Subaru. When I did go I was introduced to Robert Fuch, and boy was I glad I spoke to him. He did not pressure me or my family in any way, and his professionalism is top notch. He takes his time and tries to understand your needs and what you expect from the car. He is a wonderful person to know and to have dealt with. Yes his recommendation on which type of car for my family and me was 100% dead on. We have already taken one mini-vacation (3 days) in the car and it drove and handled the road like a dream, just like he said it would. I am looking forward to take a 2-week driving vacation in 8 weeks in the car. If you are looking for a car and asked me whom I would buy my next car from I would not hesitate to say STAMFORD SUBARU and see ROBERT FUCH! I have 2-pinched nerves in the center of my back so a car ride anywhere is a new degree of pain. I explained the type of ride my back needs, the type of family car we need and he suggested and explained to me what type of car I should try. I suggested another car and he told me why that car would not be a good choice, but said we would try both cars. The ride was several left and rights, and over some bumpy roads.... even 2 potholes, and you know what? NO PAIN! It was the first ride I took that did not require a painkiller when I got out. I was so comfortable in that car that I did not want to try the other car. Since I did not want to test-drive the other car he suggested to just sitting in the other car in the show room to feel the difference on my back. Needless to say he was 100% dead on and I am very happy with my new car.

I have to say that my experience with Mounir (???Mo???) was absolutely amazing. He was so thorough, kind and extremely accomodating to my wants and needs in purchasing my new car. He also presented several great deals with me and worked really well with me on my trade in of my old 2014 Subaru. I absolutely love my brand new 2019 Subaru Crosstrek!! 😀

What can we say? We loved our Subie-Do. She gave us 11 years and 164,235 miles of adventures. When it came time to put her out to pasture we knew the only car for us would be another Forester. My how they've changed since 2007! But our perceptive liaison to the 21st Century Car, Grace Baldwin, enabled us to test drive and pick just the right model to suit our needs. No more no less, just the perfect match suited to how we make use of our car, what for and where to. As we are also UpState New York transplants, we, (I!!) especially appreciated the way Grace listened and attentively suggested particular roads to confidently test drive before venturing out on busier interstate lanes. I suppose that kind of intuitive interaction best sums up my experience purchasing a car for the first time this century! We are grateful to have had an informative and gracious guide in Grace Baldwin.

I went in looking for a used car because i figured out what my payment would be and I wanted to stay around that at a certain price point. Love the freebees of owning a new car just knew i wanted to stay at a certain payment. Met Rich, "Richie Rich" they call him and he took his time listened to me and made a plan to show me exactly what I wanted in the price range i wanted , and then asked to show me something else, he showed me a new car he could get me in the price i wanted payment wise! I never would have thought I could drive new! He is fantastic!

I have shopped/purchased vehicles via dealerships in the past, and I have to say this was absolutely the best buying experience I???ve been a part of. A new vehicle is often a daunting experience, especially when it is a necessity, rather than a scheduled upgrade. We contacted Subaru via an online inquiry. We did not have a trade-in, as we had just received the news that my current car was beyond fixable, (and the reason for our inquiry). Aaron Hauer responded to our online inquiry very promptly. Though we live in Spokane, my partner works in Alaska, which can make these moments a bit tricky. Aaron was phenomenal in working around the logistics of spotty reception, time zones, and a few thousand miles. I cannot say enough about the sincere, non-pressuring, informative, and truly above and beyond, customer service of not only Aaron, but the financial team as well. Tyler was friendly, professional, and incredibly patient with my questions; which was greatly appreciated during my first ???brand new??? car purchase. I feel exceptionally good about our purchase of a 2016 Crosstrek, and very confident in the continued support of the team at the dealership. These gentlemen truly speak volumes for the brand, and the team at Spokane Subaru. I cannot say thank you enough!!!

We live near the Canadian Border at elevation in the mountains so my search to replace our 20 year old Honda CRV began online....originally with Honda after the first of the year. The task was to find the best vehicle for our needs at the best offered price....reducing the number of 260 mile RT's to a dealership....any dealership. My first attempts at online shopping were met by a circus of responses and various versions of the truth depending on the time-of-day....weather...or other unknown variables. Additionally...we were being visited my daughter and family from Zealand so time spent with dealers would subtract from what was most precious to us. I asked each to contact me by e-mail only....ignoring the USE OF the"required" phone number to obtain online quotes. Honda called repeatedly.. Josh Popham not only cut away the clutter between vehicle and price but we actually felt LISTENED TO and we only spoke by telephone the morning we were coming in to complete our purchase. Otherwise all was completed more-than-satisfactorily by e-mail. Now....at 71+ yrs old I am no techno geek but in this case online worked superbly well. ONLY...because Josh was honest...direct....open and LISTENED. Our buying experience with Subaru of Spokane not only changed the brand of vehicle but our confidence in reasonable transactions. Josh it to be commended and we wish him continued success at Honda of Spokane.

Thank You Pete and Brian. Your commitment to Subaru and your customers far exceeded my expectations. Thanks Again. I love my Forester. I'll be back and will recommend you and Subaru to anyone looking for a new car.

Although I didn't buy a car they were prompt and honest.