Used 2020 Subaru Crosstrek for Sale in Grapevine, TX

I bought a new Crosstrek for my wife and came in this Subaru Dealer on Black Friday 2018. We arrived about 8:45am, but they said Black Friday's hours was over (?).Since we were interested in Subaru and want to get one that special day. We eventually met Bill Klozik a sale consultant in the lot. He was very well informed and experienced guy. Helped us to find the right car. With help from his Internet Sale Manager Dustin Cox, he made our buying experience went smoothly as it should. We do recommend these two men.

At Cowboy Toyota Scott Henderson and Roger Lopez worked together to guide me to my first new car in 14 years. At every step they supported each other, whichever was available by phone or free for a test drive. The result was that I was able to select a model, test several, decide on, and purchase the right vehicle within 24 hours. They listened closely and heard what I said. Not for a moment did I feel any pressure, only enthusiasm and a wish for me to be happy with my choice. I test-drove RAV-4s Thursday afternoon and by Friday at the same time had arrived at a fair price for the one I wanted. The purchase process was efficient and transparent. Scott was especially good at fielding technical and complex questions about options and features, He took me on three test drives and my husband and me on a fourth. His patience was crucial to our really feeling right about our decision. Between Thursday and Friday Roger set up our trade-in so that the process was quick. Brent Saulters, finance manager, made price negotiations through Scott with flexibility at several stages. Finally the vehicle, a low-mileage 2017 RAV-4 that had been a dealership loaner, was a total surprise. After driving Volvos for 36 years I was prepared for a less lively ride with a Toyota (though our family own and adore two Tacomas). T However, the RAV-4 XLE is agile, accelerates well, and feels supremely comfortable and roomy. iI we had not already known Cowboy Toyota from bringing our truck to Cowboy???s Service department, we would have missed a great buying experience. I would not go to any other dealer in Texas, and wherever I go, I will be sure to return to Cowboy for Service and any further buying needs. Thank you Scott, Roger, and Shelley!

I hate writing reviews, I never do them but I absolutely feel compelled to write one for Subaru in grapevine. Firstly our salesperson Bill Klozik. Ask for him, use him and you will not be disappointed. He is so friendly, fun and is NO PRESSURE. I can't stand getting swarmed by drooling sales people before you even get out of your car. Bill was the complete opposite of this. Before we bought our Outback we visited, drove and talked to Bill no less then 4 times and each time he never made us feel rushed or ever appeared annoyed. When you walk in the door there are people with dogs walking around, a smiling friendly receptionist and a general feeling of relaxed fun. 100% opposite of most dealerships. Next was the sales manager Steven Johnston (sp?). I drive a hard bargain when I buy cars and he was very patient and willing to work with us to get to the price point we needed to be at. Big thumbs up for him. Lastly was Freddie in finance. Do you ever get to finance and get hammered to buy stuff you don't want or need by a stressed out guy that smells like cigarettes and $2 cologne? Freddie is the opposite of that. He was smart, quick, no pressure and even worked with me to buy the extended warranty for a good price that I wanted. As he said, we could of sat in his office and talked all night. Such a cool guy. Lastly, they have a beautiful dealership with a nice snack area, super nice service area, free car washes etc etc etc. To the owner of Subaru Grapevine. Sir, you are doing something right. Please keep this fun relaxed low pressure vibe and you will become the premier Subaru dealer in Texas. Thank you for giving us one of the best buying experiences we have had in 25 years.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I just purchased a new Subaru Forester XT from this dealership on Saturday 1/30. I had previously spoken to Darrell via phone and corresponded through email about the Subaru Outback. I test drove a Outback at a different dealership the night before, and what a difference! I won't speak ill of the other dealership as nothing was terribly wrong - but at Subaru of Plano they got everything right. From the moment my husband and I walked in we were taken care of. We were offered water or a soda from a couple of different people before we met up with Darrell. When the first salesmen we encountered learned we were there to meet with Darryl, he was not off put or suddenly disinterested - he was still kind and professional making sure we connected with Darrell. All prior discussions with Darrell had been about the outback, but when I decided I preferred the Forester and a particular one on the lot, Darrell quickly got the keys and let us test drive it. We weren't told what route we had to take, how quickly we had to get it back, it was just very smooth and relaxing. Darrell was very knowledgeable about the vehicle but more importantly he took the time to get to know us. He was very friendly and inquisitive and asked all the right questions to see why this car would be the best fit for us. When we decided we liked the XT touring package he didn't immediately try to start warning us about cost and payment, he just said -" let me see what I can do. I'll beat the interest rate you were quoted (and he did) and I'll help you get your payments where you want them (and he did)". The whole experience was quick and easy. We weren't expecting to purchase that day and we were in a hurry to pick up our children for a birthday party. The dealership didn't take any longer than necessary to get the sale done. The finance manager was very kind. We did opt to up the warranty to 80,000 miles since we keep our cars for about 10 years. Being the end of the month I expected to have the employees push that "sense of urgency" on us, but I never felt that. Everything about the dealership I would recommend, it was clean, "pet friendly" great inventory, and most importantly the genuine helpful staff.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

We are thrilled with our buying experience at Sewell Subaru. We emailed for a week getting prices and the value of our trade in with Michael Sparr. He was very courteous and efficient. We visited the dealership to test drive an Outback on Friday night. Michael was not there so Julian Rojas helped us. He was never pushy. He was very knowledgeable and answered our questions and let us test drive an Outback. Julian let us make up our minds without being pressured. We purchased the Outback and are overjoyed with it. It lives up to the Subaru reputation of quality and safety. Thank you Michael and Julian for making our decision to purchase the Outback so easy.

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

When someone takes time to write a review, it is usually a complaint or how badly they were treated.....not the case here. I purchased my 2017 Subaru WRX early 2017 from this dealership & they treated me well. I did decide to also add a 2017 Subaru Sti to my collection that i test drove about 2 weeks ago with salesperson Connor McCown & advised the dealership that I would come over on Saturday with my trade in. To my misfortune, someone beat me to it & got a hold of perhaps the last Subaru Sti in the Rally Blue color with the lip trim instead of the ginormous spoiler Although I was heartbroken that I did not get the vehicle, the salesperson was on his toes to advise me when it was sold, my trade in value, the add on's that were available & the like........and this impressed me about his personality. That same Saturday i visited another dealership & I did not get the same service and the Sti that I wanted was also sold (Wow! everyone were after the 2017 Subaru's before the 2018 started to come in) I would be privileged to return to this dealership & visit with Connor again for any future Subaru vehicles. Subaru of Plano, you have trained this fellow really well & wished we could do business in the future

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

I never rate 5 stars, but Huffines KIA staff EARNED it! I called and spke to Brett Clark, one of the Sales managers. He greeted me on the phone with enthusiasm and knowledge of the inventory @ their dealership. I was specific about what I wanted and he had it available. I informed him that I was driving in from Fort Worth and would be in shortly. When I arrived, I noticed a low key, NON sterile dealership environment, with literally the most welcoming attitude I have seen. I was immediately introduced to Brett Clark, who welcomed me and had a quick definitive conversation about my vehicle needs. He then handed me over to the sales magician Alex Wiederholt, who showed me 3 vehicles within my option requests. It was a 100 degree Texas day and Alex walked me to the back lot in the hot Sun to show me the 3rd vehicle in Black with Terra Cotta seats. "Voila" that was the one! This vehicle was completely wrapped in delivery paper and within less than 2 hours, my salesman Alex Wiederholt, the financing gentleman (Joey Sparlin) and the make ready tech (so sorry, unknown name) had fully gassed, prepped, discussed & demonstrated ALL of the vehicle options to me..... Wow, I cannot say enough good things about this dealership. Why did I drive so far you ask? Because I had already went to Patterson KIA, Clay Cooley AND SW KIA (Atif, Mgr.) Hampton, Dallas and they all wanted to play games and we both wasted our time. Huffines KIA Corinth was completely transparent and gave me options within MY price range. I am such a happy camper, I mean KIA customer (KIA #4 so far)!

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

EXCEPTIONAL COURTEOUS CUSTOMER SERVICE by GARY McCLOSKEY. Detailed and thorough technical questions answered with patience and a smile... warranted this review. Rare dealership who gives straight answers with integrity where TRUTH spoken without hyperbole and pressure. Thorough knowledge of each Subaru model helped Gary to contrast/compare these cars for me. COMMEND Gary for a job well done. If you want peace of mind....ask for Gary McCloskey...when you buy a Subaru @ Hiley.

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

We purchased a Certified PreOwned Outback from Subaru of Plano a couple of weeks ago. We had researched prices online, and found that their prices actually came up a bit lower than KBB pricing. Our sales rep (Cody) did a great job of answering our questions during our visits that day. We also test drove an Audi and a Volvo, but came back for the Outback. Our finance guy Ryan made all the terms and conditions clear, and we left that evening with a car we've been happy with since. So far it's been a very good purchase experience.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

I work in the car industry so I'm used to working with all types and levels of service at car dealerships. I can tell you that I had the absolute best experience leasing a car at Subaru of Plano. The staff was very friendly, helpful, informative and took great care of me! The negotiation was quick, my paperwork was done in a timely manner and they had me out the door loving my new Outback in no time! Cody was my salesperson. Very easy to work with. He even picked me up to take me to the dealership! When I arrived, all the paperwork was prepared in advance and the general manager was there to greet me and thank me for my business. Way to go Plano of Subaru team!

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

Dillan in GMC service department was by fat once of the best service specialist I've dealt with. His communications throughout the repair process was impeccable!

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

My husband purchased a Kia from Huffines back around Thanksgiving when his previous Kia (also purchased here) was totaled in an accident. When it came time for me to get a new car, I knew that I would REFUSE to ever buy a car from James Wood again and so I started the process online. Due to my awful experience at James Wood (the dealership down the street), I was a little gun shy to go through the same process. I was upside down on my trade-in, and was stuck looking at cars that were in a very low budget point so I could reduce my monthly car payments. Ben Fernandez and the team at Huffines Kia Subaru Corinth got me out of my upside down 2010 Cadillac and into a brand new 2019 Kia Soul and I'm saving $130/month on payments. I now have a car that is RELIABLE and backed up by a fabulous warranty, and a great team. Not to mention, I got the EXACT car I wanted with no hassle. Kudos to the Huffines Kia Corinth team!

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

My husband bought a YUKON Denali XL for my birthday in December. I just completed my 3rd service because, well, I drive it a ton. McKinney Buick GMC is so convenient for me to use and the service really is exceptional. I've never had to make an appointment because I'm able to get in and get out without one. There is an excellent service waiting area so I'm able to work while I wait. I've worked with two service advisors and both really took pride in their jobs and it was obvious they enjoy what they do. We didn't know this dealership existed until I googled for GMC's near me where I could get my service clued me in. (My husband went to two GMCs that he passed regularly and didn't know of the McKinney dealership either.)

Only had my Crosstrek a few weeks, but I did a LOT of homework before buying it. I am really picky because I keep cars for 10+ years. I have the Limited - leather seats and great safety features. Roomy interior, comfortable and dashboard is nicely laid out for ease of use. Subaru “Eyesight” is awesome - bacause if it this car was LESS to insure than my 08 Acura. Jury is still out on reliability but so far I love this car - sporty and luxurious.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation

I have been very pleased with the service received when an issue comes up. Customer service is very personable in which the stats are presented in detail regarding the service needed. The facilities were excellent such as free gifts, coffee bar, snacks in which I have never seen at any other dealership. The pricing was a bit high compared to the same items that could be purchased retail. Otherwise the service is dependable and you get what you pay for....knowing you will be safe in your car. Thank You for your service.

we did our research and are VERY happy with our purchase. the only thing I think could be improved is the choice to raise the passenger seat as the driver's seat is adjustable. I am short, I LOVE how the driver's seat raises up -- evenly. our last car (a Toyota) raised the back of the seat, not the whole seat and you ended up sitting on an angle. the Crosstrek raises you up -- and a lot. I love it! I can see some of the hood! wish the passenger seat raised -- it sits too low for someone short like me. other than that -- it is a GREAT car!

lI'm very happy with my 2018 Chevy Colorado. The only snag is in regard is with the contract sales price which reflects a price of $26,066 when the agreed sales price with Colton (sales rep) was $25.600. The itemized figures failed to show the $499.00 warranty price offered by Colton. He first said price was $899.00, which I refused, and he said "how about my price", quoting $499.00, which I agreed to. The contract should be amended to show the $499.00 I was charged for the warranty.

This is a wonderful little car. It seems to have a little more space than a regular small car hatchback. The ride is great, one of the best riding cars I've ever drove. I was concerned with it being AWD it would not get that great gas mileage in the real world, but is adequate in mixed city/hwy driving and excellent if you drive hwy a lot. The power is adequate, it does take a little bit to get use to the throttle response - you can snap your neck if you get on the pedal too much from starts - easy on the gas and it is very smooth. It takes mountain roads effortlessly - drove up a steep North Georgia mountain and it was a goat, just kept going and never under any stress. Haven't taken it off road, but Subarus I've heard do quite well off road. This is a great little car and perfect for smaller families or young folks who want something functional as well as something a little different from a regular sedan/hatch/suv - Subaru is a bit in their own category of car type.

Found car online, called to confirm they still had car, spoke to Darrell Hair and he confirmed they did. When we arrived Darrell had keys ready and Carfax report printed, was not pushy and very honest. After test drive he said to take our time since car was for my son, he gave us his best offer. I called next day and asked for one item to be included in deal, he had answer very quickly. We made arrangements to do the deal after work, again Darrell had all his ducks in a row. We were in and out in under 1 hour!! One of the best if not greatest car buying experience I have ever had.

Best car I have ever owned so far. It is truly a winter bitter specially for someone living in Canada and driving long distances. It has met all my expectations so far.

I hate writing reviews, I never do them but I absolutely feel compelled to write one for Subaru in grapevine. Firstly our salesperson Bill Klozik. Ask for him, use him and you will not be disappointed. He is so friendly, fun and is NO PRESSURE. I can't stand getting swarmed by drooling sales people before you even get out of your car. Bill was the complete opposite of this. Before we bought our Outback we visited, drove and talked to Bill no less then 4 times and each time he never made us feel rushed or ever appeared annoyed. When you walk in the door there are people with dogs walking around, a smiling friendly receptionist and a general feeling of relaxed fun. 100% opposite of most dealerships. Next was the sales manager Steven Johnston (sp?). I drive a hard bargain when I buy cars and he was very patient and willing to work with us to get to the price point we needed to be at. Big thumbs up for him. Lastly was Freddie in finance. Do you ever get to finance and get hammered to buy stuff you don't want or need by a stressed out guy that smells like cigarettes and $2 cologne? Freddie is the opposite of that. He was smart, quick, no pressure and even worked with me to buy the extended warranty for a good price that I wanted. As he said, we could of sat in his office and talked all night. Such a cool guy. Lastly, they have a beautiful dealership with a nice snack area, super nice service area, free car washes etc etc etc. To the owner of Subaru Grapevine. Sir, you are doing something right. Please keep this fun relaxed low pressure vibe and you will become the premier Subaru dealer in Texas. Thank you for giving us one of the best buying experiences we have had in 25 years.