New and Used 2020 Subaru Crosstrek for Sale in Oregon City, OR

I made an inquiry online and got a call back from Shannon but was busy and kept getting call backs from other salesmen. The last caller was Braden so I settled with him as my representative. Braden convinced me to purchase used 2013 Honda Fit with an excellent exterior/interior. Before purchase I was going to take it for a $200 pre-inspection at the Honda dealership down the road but the salesman Braden assured that nothing is wrong with it mechanically. I gave him the benefit of the doubt, he seems like a honest dude but that???s their job I suppose. Anyway, they offer 3,000 miles or 60 day warranty that covers 100% of any repairs. It was hard to one up this dealership, I didn???t get the price point I wanted but I got the KBB fair market value price. Braden also threw in a coffee mug and a hat to make me feel like I left something more LOL. After agreeing to price point, I met with their finance manager, nice man and easy to talk too. Didn???t give off the ???better than you??? vibe. I think his name is Timothy? Not sure but bald head. I felt like most of the staff at this dealership were friendly. I would buy again from them.

I have a very good experience working with David Meltzer at Lithia Subaru to lease my new 2018 Subaru. I first inquired using Costco Auto Program website. I received two offers via email, but the one I got from Lithia was much better than the other dealer. My experience in chronological order: ??? David was flexible to accommodate my need to test drive at night. ??? He offered me to test drive 3 car models but I opted for one after I checked all three models. ??? The test drive was great and really long. David took me in a route that showed the power of Subaru. He explained and let me try every ???literally??? feature of the car whether it is electronic (e.g. eyesight, lane keep, etc) and mechanical. ??? David showed me the official MSPR and invoice for multiple VIN of the car/trim I was interested in. He also showed me the official printed Costco Auto Program discounts which is deducted from invoice (not MSPR). ??? During the first visit, David was not pushy and didn???t ask to run my credit. ??? After the first visit, I continued my communications and negotiations with David via email. I told him my requirements for payments and other, then he offered the numbers which came close to what I need. I asked him to confirm that these numbers are final and there will be NO extra fees/charges will appear when I come, and he confirmed that. ??? I checked the numbers that David gave me in Edmond???s forum and it turned out to be a good deal. ??? During the second visit, I did a second test drive. After that, I asked David to work with his finance department/manager to lower the monthly a little bit more, and after little negotiations I got what I asked for. ??? David started filling the application in front of me. He typed the required personal information in the lease application software, and he didn???t make any note of any sensitive information in external piece of paper which I really appreciated! Giving the above, I highly recommend David Meltzer at Lithia Subaru Sales.

We began our search for an Ascent sometime in April when I asked my husband if we could get one. We initially preordered from another dealer, but a little over a month later, changed insurance companies and realized we qualified for TrueCar pricing. After filling out the info, Kami was the first to contact me pretty much right away. When she gave me the numbers on the Ascent build we had preordered, I was blown away at the difference in price. Since it was cheaper than we expected, I had her quote me for a fully loaded Premium and it was still less than what we would???ve paid for the other preorder. After discussing with my husband, we preordered the fully loaded Premium (canceled the other preorder) and began the wait for it to arrive (keep in mind we ordered this sight unseen/driven). Another month went by and we were finally to make time on our schedule to go down to Lithia Subaru for a test drive. Kami set us up to meet with Alexander Wiswall to do our test drive. He answered all our questions we had and let both my husband and I go on extended test drives to get a good feel for the car. Walking away from the test drive, I was even more excited about having our car arrive! Kami checked in with us the next day to see how it all I went and I told her we couldn???t wait for ours. She kept us in the loop with how things were going and gave us our VIN on 7/27 with an ETA of 8/28. Over the next few weeks, Kami notified us the eta was moved to 8/24 and the week before it was to arrive, we came down to the dealership to finalize all the paperwork. We met with Alex, who handled everything, got us some sweet new Subaru swag for the whole family (our 8 month old son included), and gave us a free loaner, to use until the Ascent came in, after we finalized the trade in on our car. The following Wednesday, our car was FINALLY ready (after having the crossbars and Thule roof rack installed) for us to take home and Alex sat with me and went over all the features and answered any questions I had (and I had a checklist) before taking a photo and sending me on my way in our new Ascent. One last thing he did for me, was after realizing we needed a few more accessories to use when the seats are folded down, was to install the cargo tray and rear seat back protector for me. He definitely went above and beyond! Overall, the car buying experience with Kami and Alex was amazing and we will definitely be recommending them to anyone looking to buy a Subaru in the future!

Worked with David Meltzer in Sales. He was knowledgable and helpful. We brought our 2012 Outback in for an oil change late in the day (4 PM) and asked if he could give us an approximate trade in value while we were there. Lithia is in the midst of a spring sale and David was able to work with us to get a reasonable trade-in on our used vehicle. He thoroughly explained the new Outback's features and took us for a test ride. He stayed overtime (9 PM) to make sure we got through with the sales process. He went "above and beyond" what I would expect a sales rep to do for a client. We worked with Nick Bocarius in finance to complete the paperwork, He was friendly and efficient, making the long process more tolerable. Both employees were pleasant and "low key", so we didn't feel pressured into the sale. Thanks for that!

Two stories to illustrate Lithia Subaru's effort to do right by the customer. #1) I took my car in for an oil change. The car leaked oil when I got home. The plug was not stripped, but still, this was not good. Lithia sent someone to my home to clean the oil from my driveway; drive the car back to the dealer, redo the oil change, wash the engine (and the car!), and drive my car back to my house.. The inconvenience to me - neglible. #2) My head gasket showed signs of "weeping" at about 60k miles. Were I not so ticked off, I might have done some weeping myself. My service rep, Gary Chartier listened to my ranting with total patience and empathy. He explained the problem, all the contingencies and gave me recommendations. Subaru's customer help line is sort of legendary, so I called them. They helped pay the bill to the tune of $1000. Lithia Subaru (Oregon City) loaned me a car while mine was being repaired. No company manufactures all their cars to 100% reliability. I still think Subaru is probably better than most. I know, with all certainty, that the Oregon City Subaru service department treated me better than any service department I have ever dealt with..

After leaving a couple of auto dealerships within minutes because of overbearing sales people trying to up-sell me, I came to Lithia Subaru on the recommendation of a woman I met in a parking lot. She was driving a new Subaru and when I asked her where she bought it, she recommended Lithia Subaru, and specifically Dave Meltzer. She and her husband had shopped around, and were relieved to finally find Dave! Well, long story short - I made an appointment, came in, met Dave, found what I wanted and left with a beautiful new Subaru that I love almost as much as my "older" Subaru which I traded in just short of 150,000 miles :) Dave was perfect - calm, a gentleman, not a chatterbox, very polite, took the time we needed, produced a charger for my phone when it went dead, provided a very fair deal, answered all of my questions, and helped set up my iPhone in the car before I left. I bought a used car and he did not try to up-sell me to a new car or a lease - thank you Dave!! Also, the Finance Manager Richard was top-notch. I came in with Credit Union financing which they made no fuss about (unlike other dealerships), but when I asked if he could find a better rate he happily did, and within minutes I had a lower rate and lower monthly payment, no tricky stuff. I cannot recommend this dealership highly enough, and the two people I dealt with, Dave and Richard.

I took a private party seller's 2003 Subaru Outback in for a Pre-Purchase Inspection in the Express Service Department. This car had been serviced at this dealership for all of it's 215,000 miles, with extensive records since new. Sean Sanders couldn't have been more accommodating and helpful - he was absolutely wonderful! I had never owned a Subaru before, having driven almost nothing but Lexus for about 18 years, and Toyota for another 32 years on top of that. The Subaru is to be my "work truck", and I am very satisfied with my purchase - certainly in part due to Sean Sanders' (the Express Director at this dealership) most helpful attitude, plus HE actually drives a Lexus, too! Can't beat that! I had never been to this dealership before, but I may be going back for my future maintenance and repair needs for this car. Thanks again Sean! For comparison, another local Subaru dealer could,t get me in for this same service for a whole week!! This was NO help whatsoever! Lithia Subaru of Oregon City saved the day for me. THAT is how a company builds a loyal customer base others could learn from. Sean Sanders is a keeper for this dealership, even if he DOES drive a Lexus!

David was great to work with! I took my dad with me, since it was my first time buying a car by myself after my divorce. I was scared at going into the experience with not knowing the questions to ask etc. David made me feel right at home. He took the time to go over everything in detail with me (both on paper and in the car itself). I will now forever be a loyal Subaru owner and I couldn???t be happier with my new 2018 Subaru Outback. Thank you!

Found this dealership through a friend & pursued the Costco program. They had the 2018 Outback with the color & collection of features that I wanted. I???d started the process via email, let Kami know when I would be in town. Prompt email responses with the info I needed & provided contact numbers for a salesman, David Meltzer, who would be available over the weekend. Dropped in a day earlier than expected, car I wanted was onsite, pleasantly completed the sale, picked up car next day (for my convenience). Overall, a very positive experience!

I should of stopped here first and saved myself two days of run around. -Finally made a car purchase (pre-owned 2015 Durango) after walking out of 4 other dealerships and two Craigslist showings. Lithia offered fabulous pricing, client advisors with "a brain" and unbeatable customer service with zero pressure. Thank you Patricio for a hassle-free experience and a very, very quick paperwork close! We will be back!

After owning two previous Subaru's (the first an Outback for 14 years and the second a Forester for 8 years), I knew Subaru was the only car I wanted to look at again. I went online and found the features I wanted in my new car and submitted inquiries to various dealers. Lithia came back with an unbelievable offer so I jumped right on it and made an appointment with their internet sales person, David Meltzer. There was no bait and switch here. The transaction was easy and straightforward. We went on an excellent test drive with Dave and he patiently explained all the new features on the Forester. This car has a lot of bells and whistles (electronics) and there is a learning curve for sure but with David's excellent knowledge of the car's functions I soon felt confident in driving and love my new Forester. Ask for David Meltzer if you are looking for a Subaru. This was the best care buying experience I have ever had. I also want to give a shout out to Nick Bocarius in Finance who went the extra mile in arranging a special service for me.

Trish was extremely helpful from the beginning. She was highly diligent and followed through on what she said she would do. Communication was straightforward and timely. Additionally, she was very fun! I had never bought a car before and I was getting a car for my wife -she made the process something enjoyable, which is great because I had a stereotypical impression that car dealers were hounds that shift prices or sell junky vehicles. I like it that my wife got to have fun during what could have been an otherwise stressful process. We love our 2002 used highlander, and we will use Trish/Lithia OC again in the future. Thank you Trish!! -D&L

In summary - If you are in the market to buy a new car ONLY by from Wilsonville Subaru!! A few weeks ago my wife, Jesseca, and I visited Wilsonville Subaru to look at some 2019 Ascents and Foresters. Upon entering the dealership showroom we were greeted by Brent Venishel. Brent came across as professional, well spoken and very personable! (i.e. no creepy salesperson vibes) In two minutes or less Brent asked us how we were, gave us the Wilsonville Subaru "One Person, One Price, No Bull" spiel, pointed us towards the inventory of cars that we were interested in and set us on our merry window shopping tire kicking way. My wife and I are educated buyers and we know what we like when we see it. At no point during our stroll through the lot inventory did we feel pursued on spied on. It was a great no pressure situation. After seeing the selection that W.S. had to offer we thanked Brent for his time, left the dealership and went home to discuss our options. About a week later we scheduled a 9:00 am follow up appointment, thanks Jeremy Warram, with our salesperson Brent. We arrived to the dealership a little early and Brent was already standing by waiting on our arrival. (he even had the Forester that we were interested in prewashed and sitting pretty) Quick not quick side note - we were only in the market to buy a new car as a result of a no fault accident where our previous vehicle was totaled. My wife was still feeling the negative effects of the accident and during our two visits to the dealership Brent could not have been more accommodating. I will not go into much more detail but the dealership and Brent went out of their way to ensure her comfort. It was truly incredible. As a consumer I have never felt/seen this level of customer service before and we were beyond grateful. Anyways, back to the review.... Brent walked me around the 2019 Horizon Blue Pearl Forester Touring, explained the features of this particular vehicle and expertly addressed all of our questions . We loved this car so much that we decided to buy it!!! Brent made the whole "administration" portion of the buying experience quick and painless. Start to finish was less than an hour and a half. To top things off , because of our "situation" Brent offered to personally deliver the car to our home. Who does that? Wilsonville Subaru - that's who! Thank you Brent Venishel and Wilsonville Subaru for making our first Subaru buying experience so memorable!! #WilsonvilleSubaru #Customers4Life

After past car experiences where I felt rushed and used for profit, I thoroughly enjoyed my experience with Andrew at Wilsonville Subaru. I came away feeling like I had the time I needed to figure out what I wanted without having to be rushed to make a sale for the dealer. In fact, we visited the dealership 3 times of the same number of weeks while also doing my own due diligence in researching my options to figure out what I wanted and each time, Andrew was extremely helpful in answering questions I had and Subarus I wanted to test drive. To add to that, I truly appreciated Andrew's knowledge of the Subaru brand and the various gadgets employed in their cars. He's certainly a fan of the brand given that he and his wife own a Forester and an STI, so I appreciated knowing he values the same brand he was helping me purchase. If you're in the market for a new Subaru (or even another brand), I would recommend seeing Andrew at Wilsonville Subaru first to see how a car buying experience should feel. I can promise you that you will enjoy the experience. Even if you don't purchase that day, it will set a new bar for future visits. I know it has for me and my new 2018 Forester XT!

I simply came in to have my hybrid crostrek serviced. After speaking with Seth, I decided to kick some tires. From just a service visit, I ended up buying a new car-the same model. Subaru fits my family lifestyle. Longevity, all weather & terrain, safety (kiddo), affordable, mpg and to top it off-it???s beautiful with stylish add-on???s. Don???t let me forget to mention the dealership had the low pressure, extremely aultrustic employees who went above and beyond to make sure every part of the car and sale were to our comfort and capacity. The very specific car I wanted was not immediately available, but through fast actions on the part of Derek and Keith, they we???re able to have it available to me within 24 hours, and certified pre-owned! It doesn???t get any sweeter than that! In short, I am extremely satisfied with my purchase (and I thought my last experience at a different dealership was good). I would do it again in a heartbeat and will recommend this location to my friends and family.

We traded in our Equinox in a new Forrester after meeting Curtis & Alex at the auto show. They were wonderful, positive and helpful without being pushy. Alex took a ton of time to answer all our questions and take us around the lot. He stayed with us through the entire process, even delivered the vehicle to me 2 days later (in the Salem area) and went over every detail of the car to make sure I knew how everything operated. A wonderful car-buying experience! I'll definitely make the drive up there again next time we're looking. Thank you!

Mike Krewi went from Vancouver, WA to Gladstone, OR to pick up the car we wanted to test drive. He was easy to work with and we love the car we bought!

Greg Bristow, Greg Bristow, Greg Bristow! That???s all you need to know. Seriously, what a great job Greg did taking care of my family. We reached out via the internet to Royal Moore Subaru, because they are part of the Costco purchase program and they have the lifetime power train warranty. Greg contacted me shortly after my request, he attentively and accurately listened to all of my requests, followed up with me when a vehicle would be in, took a $500 deposit over the phone, kept me posted on the expected time of arrival, coordinated a vehicle pick up time, was ready and well organized when we arrived, had the vehicle completely prepped, took us on a test drive, completed the paperwork very quickly and efficiently, but the most impressive thing he did was his interaction with my family. As a ???car guy???, I had researched the 2018 Crosstrek in great detail. I bought the car for my teenage twins, because it was the safest, most affordable, well featured all-wheel drive vehicle available. I studied the owners??? manual in advance and watched countless videos and read countless reviews. I also had my 15-year-old (nearly 16) daughter do the same. I brought my daughter with my wife and me (and my daughter???s friend and cousin) so that she/they could learn from the experience. Greg picked up on what I was trying to do and he spent a significant amount of time walking her through everything. He spoke very professionally to her, which really resonated with her and as a result was well and thoroughly received. This included a significant amount of time actually in the car, walking her through every setting. His tone and manner was always professional, genuine and caring. I was very impressed with how technically accurate his presentation was with my daughter. There was not a single technical element that he wasn???t right about. Very, very impressive. It is the first time that I have bought a car that the sales person knew as much as I did about the vehicle???s detail. The finance manager worked with us very professionally and competently as well. The process was very easy, with no high pressure from either of them. Bottom line is that our car buying experience was the best car buying experience I have had, and I have bought multiple new Mercedes, a new Cadillac STS, a new Volvo 850R, new Dodge SRTs and several other high-end cars. The service from Greg and the finance manager at Royal Moore Subaru out performed them all. No review would be complete or fair without mentioning areas for improvement. I have two criticisms, 1) they need to improve their warranty to match the nearby competitor???s (which became available after I ordered my car) and 2) they need to improve the exterior appearance of their Subaru facility. Their website says that they are getting a new building, so that should fix that issue. The facility needs to reflect the quality of their staff and our truly wonderful experience. Thanks to Greg Bristow and his team. Really, really well done! They earned and deserve my highest recommendation.