New and Used 2020 Subaru Crosstrek for Sale in Roslyn, NY

Our salesman Joe Ieucci helped us to make it a pleasure buying a new Subaru. No detail was left out by Joe. He was very helpful. The dealership was well run by knowledgeable people.

Well, I had another chance to use this dealership and I must say, Grand Prix's motto "We will satisfy you" definitely applies here. Unfortunately, our new Subaru Legacy, which me and my mom love, was recalled with about 51,000-52,000 2016-2017 Legacy/Outback models due to a possible problem with the steering problem. Unfortunately, this meant that my car would have to go into the dealership for service in order to fix it. Thankfully, I found Subaru of North America very proactive in getting information about the recall out there to the customers and at least I knew that Grand Prix would help me, as I had previous experience there when I shopped for our Legacy 3.6R Limited and found it to be an excellent dealership. Thankfully, this carried over to the service department, where a friendly and helpful representative was able to get me an appointment two days after the recall went out at 7:30AM, get me a loaner car (ended up being a rental from Hertz paid by Subaru, as the dealer ran out of loaners), and also have my car towed to the dealership two days before, as Subaru advised owners not to drive it. When I arrived at the dealership, I was greeted by a gentleman named Kevin, who was helpful and pointed me in the right direction to my Service Advisor, Steve Shoum. I found him to be excellent and better than the Service Advisor who helped us at the luxury car dealership where we serviced our former luxury car, as we found Steve to be very friendly, knowledgeable about cars, and able to speak to the customer without making them feel stupid or being snarky, like at the dealership where we serviced our previous car. While I did have to wait a bit as Hertz in Hicksville did not open until 9:00AM and they needed to pick me up, as Grand Prix ran out of loaners due to the recall, things were still fine, as I found the service center to be very nice, as it looked upscale and delivered on being somewhat upscale, with many plush and comfortable chairs, large screen TVs, nice restrooms, free wifi, plenty of literature, and a very good selection of complimentary food and beverages, like bagels and all of the fixings, coffee, soft drinks, and fresh fruit. Throughout the process, I found all of the employees other than Steve who I have dealt with previously in the sales department, like Vinny Ortolani, the General Sales Manager who came by to say hi to all of the customers and chat, Emily, another Service Advisor, and all of the other employees to be very warm and efficient, which was fantastic! My car was at the service center for a week, as the part for the steering column was on back order and they wanted to inspect the car, but Steve continued to keep me updated throughout, which contrasts to our previous Service Advisor at the luxury car dealership, who left us in the dark and made it hard to call him, as we usually got his voicemail when we called the dealer. Also, he rarely called us with updates. Grand Prix also proved to be very accommodating, as Taylor, the representative in the Sales Department, was very helpful as she had my car wait in front of the Sales Department as I had to pick up my car a little after hours due to work. This was appreciated, as I feel like Grand Prix understands not everyone operates on their schedule. There was one minor hiccup in the experience, as the car was kind of dirty when we got it back, but it was resolved perfectly after we complained, as Dan Ross, the General Manager of the dealership, was understanding and wanted to make sure we we satisfied, as he offered us two vouchers to the Hicksville Car Wash, which was appreciated. Overall, I thought that Grand Prix's Service Department was excellent, as it put where we took our luxury car to shame thanks to their fantastic service and I would definitely recommend Grand Prix when I need to service my Legacy!

This was the first enjoyable car buying experience I've had in a long time. There was no pressure, like wolves coming at you the moment you walked in the door. My salesman, Joe Lucci was relaxed and professional, really knew the product well, and listened well to my questions. Ted Hanlon the sales manager, came over to make sure I was being handled properly and that all my questions were being addressed. After all my questions were answered and I took another test drive, I decided to purchase the car. The car is great! A Subaru Forester. I'm on the road all the time. My gas bill, for the same amount of driving went down from $500 a month to $175 - $250. The gas saving is paying the monthly loan amount. You get free oil changes for a year which is great and the dealership has a special process for oil changes. You don't have to make an appointment. You just show up. So far my experience has been really good with Grand Prix. I don't see why it shouldn't continue. I've receive a call to make sure all is well and I appreciate that. I would highly recommend both Subaru and Grand Prix.

I have been a proud owner of a 2015 WRX that I purchased at this dealership on Columbus Day in 2014. I received a reminder call to have my inspection sticker renewed so I stopped in the 1st of this month. As soon as I arrived, I was greeted by Matt who was a super friendly guy and didn't put on the face like the ones that say I don't want to be here because it's for a paycheck. I expressed my concern the last visit I came in where I was told I was supposed to get a car wash voucher and never received it. During the wait he came out with a friendly expression and said "HERE IT IS!" Now that's what I call service with a smile! Later on he told me my car was ready and I didn't owe him anything today and wished me a happy holidays. The experience I got from him was phenomenal! A few days passed & I received a follow up call from him 7:38pm on my visit. Unfortunately, I was still working or I would have enjoyed speaking with him on my experience there! I would recommend seeing him for a future service visit!

I came in having done my research, visited other dealerships and knew what I was looking for. When they didn't have my car in stock, salesman Mike Porcelli searched their certified pre-owned stock and found what I wanted. Although I intended only to buy new, it turned out to be a great suggestion; the Forester was loaded with more options at a lower price with about 4K miles on it. I examined & drove the car, checked the Car Fax and was satisfied. The negotiation, including a trade-in, went very smoothly and they ultimately gave me a good deal. Mike spent a lot of time explaining the car during the test drive and in the showroom. I got a good vibe from the entire dealership and enjoyed chatting with some of the staff. One thing to be aware of is on their standard sales agreement, they have a $795 Transportation & Dealer Prep Fee and a $299.50 Filing Fee pre-printed in the Price column, which makes it seem locked in. But if you read the fine print, these charges are negotiable and represent (in part) additional profit. They don't mislead you but they don't point it out either. Overall, it seemed like a good dealership with good people that have their act together.

I went to Grand Prix Subaru looking to lease my first new car. I was introduced to Roy. Roy was extremely knowledgeable and helpful. He was invested in making sure I got what I was looking for and was taken care of. He explained all of my options and had my back throughout the entire process. He walked me through all the steps and was available at all times if I had any questions. I really felt as though he wanted to make sure I got a good deal, and that he cared about my well being through out the process. Roy has earned my trust, and I am extremely happy with the results he produced. Now I am enjoying my 2018 wrx 😊.

We go to Grand Prix Subaru each time we buy a new car and whenever they are due for service we have had the Imprezza (our son's favorite), the Crosstrek (×2 _ our daughters favorite _ the first one saved her life) the Forrester, the Outback (my personal favorite) and the Legacy (a very close second to the Outback, I miss the extra room). Roy Wander has been our salesman for all of our vehicles. My daughter came up from Virginia to buy her first car on her own from Roy. She also has her service done here whenever she comes home from school. Ray Voesack is always ready to help. Prior to coming to Grand Prix for the first time in 2009, i had nothing but frustrating experiences with the service departments for other brand automobiles. One of the perks of going back to Subaru after years in minivans has been the pleasure of dealing with Grand Prix's service department and Emily Reardon. I recommend this dealership to anyone who asks me a out my Subaru. I've been very happy dealing with them.

My new Subaru ROCKS. And everyone here needs to go see Joe Iucci at Grand Prix if you want a great experience. First off, Joe not only walked me through the Crosstrek and the Outback, he joined me on test drives through the neighborhood, showing me the latest Eyesight features on the new Subarus. And I forgot to mention. The entire time he was leading me through town on my test drives, he was holding my 12 WEEK OLD PUPPY in his lap. ???Yea!??? Joe says. ???Bring her along!??? Brand new, shiny car, puppy barely potty trained. No problem he says. I think she enjoyed it as much as I did. Okay, so test drive is great, then we get to the deal signing. I???m a teacher, JUST got married, JUST starting a new job on the island, obviously can???t break the bank. Not only did Joe walk through some great options with me, but Ted the manager of the dealership cut me an INCREDIBLE deal that I could not pass up. I signed on the dotted line immediately. Really, I can???t thank these guys enough, there was no way I thought I was walking away with a car this day, thought it was just going to be a test drive, but the deal they cut me was just amazing. You guys rock. 4 hours later, I came back to a beautiful new Outback. My only regret is not leasing for more mileage. It???s gonna be hard to keep me out of this car... and one more thanks to Joe for his patience with my never ending questions (including questions from my wife via text), with my teething puppy, and my penchant for stopping way too close too cars during my test drive.

Purchased my 3rd Forester from Grand Prix Subaru since 2006. I think the fact that I continue to do business here, speaks volumes about the staff here. The first two serviced at Grand Prix, and will do the same with my 2019. Great staff!

Truly the most pleasurable car buying experience I have ever had (and I RARELY write reviews). I went in on a Sunday afternoon, and was in and out in a little under 4 hours (this included seeing the car, test driving it, doing all of the paperwork, and driving it home that same day). This, if you have ever had a previous experience buying a car, is pretty shy of a miracle. I had the absolute great pleasure of being helped by an awesome salesman by the name of Mike Porcelli. He was very polite, and had a great amount of patience. He explained everything in detail and answered all of my questions. If he didn???t know an answer, he would quickly find out, instead of other dealerships where car salesmen will tell you anything you want to hear even if it???s not true. Not once did I feel like I was being pressured to rush into something, or upsold for something I didn???t need. He worked with me on getting a great deal on a 2015 Subaru Legacy, and I have never been happier. This car is awesome!!! Our great experience continued with the in house finance manager, who was in service for 11 years. His name was Roy Voesack. Normally, this is where other dealers fall short. Finance mangers try to sell you last minute things, and get you to finance more than you originally thought of buying; however, Roy was the opposite. He explained everything this dealership had to offer with clarity, and made recommendations on what he believed was the best for me to purchase. He didn???t force anything I didn???t need or try to trick me into wasting my money, rather he answered all of my questions and even got me a discount on a much needed extended warranty. Overall, I???d give this dealership experience an 11/10. From the great salesman and managers, to the car itself, I can honestly say I won???t go anywhere else. Now, I will convince my parents to follow in my steps when it???s time for them to upgrade their car and you can believe where we???re going! Do not, and I repeat, DO NOT bother going anywhere else. I know it???s the name of their program, but you will truly feel like a V.I.P. at Grand Prix Subaru.

Nearly missed Grand Prix on South Broadway, but for sure it is there. Parking a bit tricky. Lovely place once inside. Busy, too. We were looking for a midsize SUV and had narrowed it down to Toyota & Acura, both great brands. A few neighbors and friends recommended we also consider Subaru. Seems everyone that owns one is crazy about the thing and will never drive another brand. We decided to take a look. Once we visited the dealer and drove the Outback, we realized they were right, was an easy choice. Subaru's attitude about safety and meeting the needs of an active lifestyle, and the obvious quality of the car (and the dealer), it all speaks for itself. All the employees were welcoming and very professional in their knowledge & appearance; many even had something we hardly ever see anymore: shirts & ties. Quite a contrast to the sloppy appearance of the people at Toyota! Made us feel we were in a quality place. Our salesperson could not have been more helpful or more kind, Joe DelRossi, we highly recommend him. As large as Grand Prix is, they didn't have in stock the color we wanted. Joe went out of his way, found one upstate for us equipped exactly as we wanted, and had it brought over from somewhere way over near Nyack -- the next morning. Unbelievable! Everything went smoothly, Alice in finance hooked us up on on a great lease, they beat everyone else's deal, couldn't be happier. The car is beautiful.

Dan Ross, Ted Hanlon, Alice Baer, and Paul Perrotta, 100% Satisfied Me Today!!! This was one of my best car buying experiences in over 20 new car purchases!!! They all went the extra mile to truly Satisfy Me and I am Very Happy, Thank You! 2018 WRX Premium (Perfect!!) 7/25/2017 Daniel A

This has been a fantastic leasing experience. I???m very happy with the way I???ve been treated by everyone (Paul, Jenna and the rest of the staff). They have bent over backwards to help make this deal work for me. I???m thrilled and will definitely be considering Grand Prix for future car leases/purchases. Paul made this whole car leasing process painless and effortless!

Paul was a huge sigh a relief. My fiance, Robert & I were looking to trade in both of our Hyundai vehicles. Our biggest concern was keeping our monthly notes within a very specific budget. Paul was very patient, professional & always took the time to answer our questions in a way that made sense. Even during my test drive, he took into account the type of driving I endure daily & made sure I got a real feel for the CrossTrek. This proved he was really listening to us. As a result of his respectful approach, I called the very next day after my intital visit with Paul & was able to begin the process of purchasing my new Subaru CrossTrek. He made it easy & stress free. In fact, Paul was so thorough by the time we walked in to pick up my new vehicle, my fiance Robert was excited about buying his new vehicle! I never experienced anything like this: Paul walked out with his own bottle of wax & put the finishing touches on my car himself. He helped me set up my phone with Bluetooth. We loved the personalized high quality key chains he handed us. Oh & I forgot to mention my fiance Robert bought his new car the same day, which happened to be his birthday! Paul remained valiant to the very end & was willing to help Robert set up his Bluetooth as well even though his buying process kept Paul hours after Subaru's 6pm closing. He had to insist Paul go home! We never received service like this from a car dealership. My daughter was excited about the brief conversation she had with Paul about the vintage Subaru on the showroom floor. He was honest with our 17 year old when he asked if selling cars was easy! Oh yeah , forgot to mention Paul's great with kids too! He's an all-around great guy & we're so glad we met him. Our family loves the CrossTreks. I really hope Suburu sincerely appreciates how much of a gem they have on their team. Thank you Paul for everything, including the follow up call checking in on us a couple days later!

After " A month of Sundays" I finally convinced my "wife to be" it was time to trade in her 2009 Forester for a new 2017 model. Hesitantly she brought me to Grand Prix, her "go to" dealership to just look and before long it was "just maybe" and then bingo; lets do it! A little cajoling from Lora David, vehicle exchange specialist and the professional non-pressure approach from our salesperson Glenn Christian affirmed that the timing was right. Another "stumbling block" was eliminated when the aforementioned "WTB" enthusiastically decided on a 2017 Jasmine Green Forester after never owning any vehicle other than white. This was big! Thanks also to Ray in the Finance Department and Joe Kinder, Grand Prix manager for the culmination of a stress free transaction.

Several months ago, I brought my son to Grand Prix to look at pre-owned vehicles. After looking through the vehicles available, we were approached by Joe Iucci. I had my son describe what he was looking for and Joe took the time to explain the various options and what vehicles would be a good fit. Joe then took the initiative to offer my son a test drive. Although we were not ready to make a decision, Joe provided invaluable input to my son's knowledge about his options. In late July we reached a decision to purchase a pre-owned Impreza for my son and trade in another vehicle we owned and lease a Forester. When we arrived at the dealership we asked for Joe and began conversations. Being the end of the month the dealership was extremely busy yet Joe took the time needed to help us locate the right pre-owned 2015 Impreza and then work through the details on the trade in and lease of a 2017 Forester. At no time did we feel rushed or pressured to make a decision and were very comfortable with the choices we made. Finally, during the delivery process, Joe spent the time required to go through all of the paperwork, as well as spending time with my son and myself detailing the features in each vehicle. I also would like to acknowledge the excellent service provided by Francesca Capitelli during the delivery process. I would highly recommend Grand Prix Subaru to anyone who is in the market for a vehicle and particularly Joe Iucci for making this decision and process stress free.

I would like to commend Radimir, Jordan, and Amy for being so helpful in our buying process. My son and I felt like part of the family. No rush, and no tension. And to the internet sales Lourdes and Kalvin also thanks for following up on our application. You are an awesome team! “LOVE” that’s what makes a Subaru.....

Decided to buy a car. Subaru is my choice. Went to Paul Miller and wow what a harrowing experience. No personable touch felt like a zoo. Decided to go to Lynne’s Subaru and what a difference.Greeted by a sales associate Pamela and she couldn’t be more pleasant. By this time end of day and disappointing experience with Paul Miller I was in no mood to haggle. Explained to Pam bo patience what is your best deal. What a surprise an offer we could not refuse right out of the gate.next the financing we’ll Jordan could not be more personable and accommodating. He answered my questions and came up the best package that would work for us. Picked up our new car today and could not say enough about what a personalized experience this was. Personal touch is still alive with Lynne’s Subaru.If you are a busy person looking for no hassle buying and appreciate being treated with friendly smile and respect not someone who tries to give you that phony sales pitch go to Lynne’s.