Thank you Shawn and Leticia. I couldn???t ask for a better salesman and manager to get me Into the car I wanted and working with me through the process. everyone was professional friendly and knowledgeable. To my surprise vehicle was absolutely amazing, Shawn was very helpful thank you . Came in and left with a car the same day clean in and out. In fact there inventory was impressive. Excellent experience. definitely recommend them.
Most reliable car I’ve owned. Safe practical vehic
by Mcmichaelpants from Vernon, NJ
January 6, 2019
The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG
Ron Barahona was a great salesman. Joe G. Sales Manager was also great. Both were easy to work with. This is my Mom's 4th Sonata as she says "this car saved my life". She was involved in an accident sometime ago car was totaled by another driver. She and my Grandmother were saved by the safety and design of this vehicle. Thank you for the experience again. We will be back soon. Tommy Horniacek
EXCELLENT value in a nicely priced car
by Victor Oneill from Lo s Angeles, Ca
January 14, 2019
Trouble free transportation in a nice looking all around good car.
Clean oil and filters and a full tank of gas and you are good to go.
Frank Tinelli, great salesman/excellent experience
by Aviphd from Nanuet, NY
December 5, 2018
4.9 (2280 reviews)
Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you.
Cheap interior -felt paper for carpets
by Sueny from Watertown ny
January 20, 2019
No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.
Our son needed a car and had expressed interest in a Subaru Legacy. We had visited another dealerships but felt most comfortable here even though Bill Kolb Jr. Subaru was a distance from home. Glen was helpful, patient and made the experience a good one. It was our second time at the dealership with Glen to review our options of used versus new car purchase. We love that our son will be in a safe vehicle and he's excited to own his first car.
by mmf2014 from Countryside, IL
January 26, 2019
Good price if you are a negotiator; great winter driving; nice space, roomy; stylish; good safety record; if you drive the original tangerine you'll get lots of questions & compliments
Gary Mendelsohn was honest, very helpful and easy to deal with. I purchased a 2019 Forester from Gary Their finance dept. was very helpful, they contacted Subaru of America to find an Owner Loyalty coupon in the amount of $ 500.00 that I couldn't find.
by Great Versatile Small SUv for the city from Chicago, IL
January 22, 2019
I’ve had it almost a month and love it so far. I really enjoy the versatility, but the ride and overall driving experience is really nice. I was impressed with the visibility - one of my biggest concerns about changing from a sedan to SUV. Even my wife loves it, and she hates everything at first.
I recently went to Subaru to test drive the Forester and the Outback with intentions of trading in my mini van. The staff were pleasant and quick to serve us. Once introduced to Howard Bonfield, he asked some questions to ascertain what type of vehicle and features I was looking for. Howard is very knowledgeable of the Subaru product and explained differences of many aspects of the vehicles. The test drive was most important and helped me make my decision. The purchasing process was easy and when I returned to pick my car, Howard reviewed everything on paper and also directly within the vehicle. I drove out of the Subaru dealership very confiddant that I made the best decision on this purchase.
Most comfortable car I’ve owned
by Crosstrek from Texas
January 30, 2019
This is a fantastic, versatile, comfortable daily driver. It’s completely capable on and off the beaten path not to mention the cargo space is laid out perfectly. Most people will say its under powered and I understand however it’s a daily driver and not a race car. It’s 100% perfect for what you’re paying for. Absolutely love this car!
Our Sales Consultant did an outstanding job of explaining all of the features of the vehicle we purchased, a Forester. He did it when we first walked in, when we did the test drive, and when the dealer was turning the vehicle over to us. He came in on his regular day off to turn the vehicle over to us. The dealer needs to enlarge his facility, which is very busy, and they have plans to do so in the near future by relocating the service department to a separate nearby building which will allow them to outfit a bigger showroom. I will have to get used to the no-haggle pricing arrangement which I believe was bona fide but can you really ever know, but it definitely is a step in the right direction. MSRP versus invoice has always been too much of a moving target which has depended on one's price knowledge and negotiating skills. I gave four stars for pricing, not five, because I don't really know if it was the best possible pricing but it was reasonable. I bought the car for safety, AWD as a standard, reliability ratings and fuel economy. It looks great also. I don't know why the Forester is classified as a compact. It seems spacious.
Smoothest ride I've ever had
by Jroot88 from Sparta
December 13, 2018
This car exceeded my expectations and they were high. Great gas mileage all wheel drive and plenty of storage space for all of my work related needs.
Bill Kolb Jr was a great experience for getting a Subaru. The sales people are knowledgeable. They wanted me to get the car I wanted and not something more expensive or something that was on the lot already. When they realized I needed the car before Thanksgiving they pulled out all the stops and got the car ready for me as soon as possible. The financial staff was incredibly helpful and straightforward. When I get another Subaru I will go here.
by Jordan Collier from Portland, OR
December 11, 2018
My car is way better than I expected. It has everything I needed and more. I couldn't be more happy with it. Back up camera is very helpful, living in Portland I'm always having to parallel park and it makes it super easy. Love the seat warmers, they're so nice for the fall and winter weathers. It's a very safe car, it has lights on my side mirrors that lets me know when someone is in my blind spot, it beeps if I'm accidently going into the next lane or if a car has stopped suddenly, it also stops its self if it gets to close to a stopped car. It has a sunroof which is a huge bonus! And the color is so beautiful, I get so many compliments on it. I love it!
The dealership's no-haggling pricing on used cars and salesman Howard Bonfield's straightforward and informative attitude made my used car purchase fast and easy. The price I paid for the car was lower than competing area dealers. If you are in the market for a used Subaru, they have a great selection and very competitive pricing.
by Ryan from Oak Creek WI
January 30, 2019
So far so good. Looking forward to seeing what a Subaru has to offer. This is our first and the sales people assured us it won’t be our last.
Good experience. The salesperson from whom I purchased the car is wonderful. I have always gotten good service at the service department.
Very reliable vehicle
by Hosue from El Paso Tx
November 21, 2018
The car has met my needs and I have been extremely happy with its reliability and performance. Subaru makes great vehicles and I cannot stress how satisfied I have been with everyone in the service department. Great job everyone!
My salesman, Joe Iucci, took a lot of time with me in setting up my sale and explaining the features on the car. After the purchase process was complete, he sat in the car and showed me/demonstrated all of the cars features. He was extremely helpful! The female finance person, whose name I forgot, was also very helpful.
Love the styling and all wheel drive
by Jody’s 2014 turtle from Kirkville NY
January 18, 2019
Ever since I laid my eyes on the Crosstrek I have wanted one. They are a practical car with smooth styling. My wife and have taken my Crosstrek camping and on little trips and it always performs awesome.
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
An excellent car for the price.
by IowaWildFan18 from Haverhill, IA
January 18, 2019
I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.
most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 3, 2018
4.9 (232 reviews)
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
One of the best cars I've owned
by Scooter from Dunwoody, GA
December 13, 2018
Great car for anyone who wants dependability, great performance, comfort, necessary amenities and darn good gas mileage. There are only 2 minor features I would change about this car if I could. Great value and I would not hesitate to purchase another one tomorrow!
Robert, my salesman, was pleasant and knowledgeable. He also went the extra mile (no pun intended) to makes sure I could take a good test drive of the car I ended up buying. They registered the car for me in New York, where I live, and Robert even put the plates on for me. They were attentive to my e-mailed questions, and follow up was good. I only gave 4 stars for “Facilities” because it’s a small showroom. I would highly recommend them as a place to buy a new Subaru.
Great car for the money
by Redsoxfan from Boston
November 1, 2018
I bought this car after a very snowy winter in the Northeast. It's my first SUV and I am very happy with it. The visibility and clearance is excellent and all wheel drive is a plus. I have to admit that the style was also a major factor as this is a very cool looking car. On the downside, the power is a bit underwhelming. I don't have a problem merging on a highway but the pickup is a little slow.
Got internet price quote on the Subaru I wanted. The sales call was followed up by Diana Kalmykova , set up an appoitment for test drive. Diana was professional, listend to what I wanted and didn't try to over sell. Sales tranactions went smoothly and the price was right. I recommend this dealer for people looking to buy a Subaru in the tri-states area. By the way, Diana's boss - Jonathan came off as pretty arrogant in his communications but he turned out to be a good guy!
Subarus are the Most Reliable Cars!
by clfgoeshiking from san diego, CA
October 31, 2018
If you venture into the great outdoors this car is for you!! Subaru AWD will get you in and most importantly get you out of most places! You will love this car!
I would have given all 5 stars but a couple of mishaps occurred. Due to a computer problem I couldn't pick up the car. They couldn't print the paperwork. We waited 2 hours only to have to leave without the car.
During that time they went over the details of the car, made a USB drive of music but never offered us anything to drink. I than left and drove the 20 minutes back to work to make an appointment I had previously scheduled. The salesperson, Kevin, was very gracious and delivered the car to me but I don't understand why I didn't get a call not to come in, they knew about the problem at 9:00. I don't come from around the corner and I had to ask someone for a ride and thankfully she stayed and drove me back to work.
I used car.com and they showed us how that worked, offered several models that fit into our price range but during our conversation also answered test messages on their phones. I am older than 60 years of age and I find that poor etiquette. I also have a business and I would never do that while with a customer, my customers do it to me which I also find rude. I realize this may be generational.
I dealt with another local Subaru dealer and left during the process, this was a far better experience. I would come back and recommend it.
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