First time car purchase was absolutely wonderful
December 3, 2018
This was my first time ever purchasing a car, and I was quite nervous about it. I originally was interested in a used Outback, but after speaking with Taneeka Shetler over the phone regarding various pricing deals I decided to purchase new. After doing extensive research online I went into the dealership to test drive the 2019 Forester and Crosstrek. Mike Francis was quick to assist me, and listened to what I was looking for in a car. I had walked into the dealership fairly set on the Crosstrek, but after hearing my priorities and concerns Mike helped me decide on the smaller and more affordable Crosstrek. It was an absolutely no-pressure environment, and I felt that Mike thoroughly and completely answered any questions I had to ask. After I had made my decision and returned for the final purchase, both Mike and Allen Yingling made sure that I knew exactly what each signature and piece of paper was for, as well as my options for financing and payment. Allen thoroughly explained my protection and warranty options, and was happy to answer all of my questions (though he was so thorough, I didn't have many questions at all!) As a first-time car buyer I was very nervous, but I was put at ease the moment I began working with Mike and the New Motors team. I would certainly recommend them to family and friends, or for anyone looking for an informative, no-pressure dealership. Thank you!