Subaru Legacy for Sale in Staunton, VA

I am very happy with my experience at Bob Wade Subaru. Everyone I have dealt with has been personable and attentive. I feel that I got a good deal on my Crosstrek and I am very pleased with the car and the dealer.

Matt did a great sales job. We were in the dealership unannounced several times over several months, and Matt was not always there. Billy and Michael stepped in and helped make the sales experience an overall excellent one. The USAA Car Buying service is the way to go, at least from this buyer's perspective. It relieved a lot of the pressure of buying a new car. Matt answered all our questions and was very efficient in processing the final paperwork. Maher was similarly efficient in finalizing the financing and optional services. Overall, nothing could have gone better. NOTE: we bought our first Subaru from your dealership, and were pleased with the car. One of your biggest sales incentives for returning customers, however is Carmen in the Service Department. She is a treasure--knowledgeable, friendly, engaging, thorough, etc. We may have been able to find a better deal in the region, but Carmen brought us back to your store.

Been to a lot of dealerships Thur out this process of replacing my vehicle. Like dealing with family, very good people.

We chose to look at Dick Myers because they had a good variety of makes/models. The salesman was very knowledgeable and friendly and not pushy.

Harrisonburg Honda understands what REAL customer service means. The staff at this location is exceptional from top to bottom and I will never shop anywhere else for a vehicle. I had purchased my second Honda from them, (used), and within three weeks it was inoperable. They tried to fix it several times for free. When I spoke with the sales manager, Eric Blosser, about my concerns I was told that I should choose another vehicle. There was no argument, no excuses were given. I was provided a rental car gratis and they took care of everything that needed to be done for a smooth transition to another vehicle. Derek Good, Antonio Rodriguez, and Matt Bentel all went above and beyond to make sure I was comfortable and happy. In todays day and age of combative customer service it was a shock to receive such good care. If you want to be treated like a customer should be treated, I recommend going to Harrisonburg Honda. They will go above and beyond!

I recently purchased a used car from Joe Bowman over the phone from Punta Gorda, FL. I can't tell you how happy I am with the level of service and professionalism that was afforded me in this transaction. Just want to thank all involved for making this deal a smooth one!!

My wife was in the market for a newer used car, so we stopped by Steven Toyota, just to look around. We weren't planning on buying from them, and in fact had sworn that after our last purchase from them, we would never do so again. Here's the back story. In the past 20 years, we have bought 2 used camrys, a used suburban, a used solera, a used titan, and a new corolla. All turned out to have been excellent vehicles. On top of my purchases, I sent my parents, and my sister, who both bought a good used car. I have been frustrated each time that I have purchased, because initial price was always thousands more than what the vehicle was worth, and we would need to spend three to four hours getting the price to a realistic number.one time, I had to really pay attention to their fuzzzy math, so that they did not get me to pay them three thousand dollars to take my trade, which was worth 5 thousand, and paid off. The salesman that I used on the last three purchases, and worked with my family who bought, was very impatient, when I came in to see the car that was on line. I saw the car, offered full price, but told him that I needed to wait til the following day so my wife could see it. He proceeded to make some very condescending remarks about my wife that I did not appreciate. When My wife came in the next day with me to get the car, the salesman still wanted to play a numbers game. I told him that I was giving him the asking price, so he needed to get in the office and get the thing done, because I did not have anymore time to sit around. WE bought and left, never to return. Last year, I bought my first ever(for me only) new car. I did not even shop Steven. This week while on the lot, Mike came to talk to us. Mike was very pleasant, and did not do any shuck and jive. Mike was knowledgeable about the 2015 camry, and very patient and pleasant. I was surprised when They offered us a fair trade for our 2012 corolla right off the bat. The whole deal was done in less than an hour. I will be back again to deal with mike, although it has been 6 days, and they still have not paid off my trade. Mike says that they will do this before my next payment on the corolla is due. Like I said, cautiously optimistic