Used 2024 Subaru Outback for sale near Lake in the Hills, IL

I made a 1 star Review BY ACCIDENT. I was under the assumption that was making the review for the Napleton's Arlington Heights. I have been trying to delete my previous reviews but couldn't. Please let me know if there is a way to delete it. Your dealership is one of the best in the area... for prices and staff. I worked with Tyson and he was really helpful with everything. I decided to wait a little and will be back at your dealership for new Jeep ;)

Car has an excellent ride. It is quiet. The comfort, interior quality is very good including leather seats. Fit and finish is very good. I enjoy the quality.

Very pleasant service tech (Yousef). Loved watching my car being worked on thru video. Pleasant waiting room with great coffee. Vending machine snacks very costly tho.

Excellent car, wish it came with more interior color choices. I waited to buy until the interest rates went down, very good deal. I highly recommend!

Rammey A. made the buying decision easy. He helped us through the process. Explained the difference between the Forester and the Outback. Excellent customer service. Highly recommend Rammey if you are looking to purchase a Subaru.

I have an 3,000 miles on my new basic 2024 Outback. (My only add on was a rock chip protection.). I drove from North Utah across Wyoming to Colorado Spring & learned that my vehicle has plenty of power without a turbo. It ran true and handled efficiently at the speed limit of 80 miles per hour. I added a Cargo cover (as insisted by my lady to hide valuables from prying eyes in our parking garage). One comfort problem discovered the absence of a car charger for a passenger up front. A 2nd missed item on my basic 2024 Outback are the smaller visors (The Sun in my eyes was difficult to block.). I notice road noise which interferes with my hearing conversations from my console. I am not sure if Subaru insulates the “loaded” models better? My trip took me to Galveston where We parked in a hotel long term parking for a week long Cruise. Getting to know the car this way… the driving back thru I 45 & I 35 to Waco & Dallas had me wishing I had negotiated for a few more creature comforts than the basic model provides.

Great service - on time and per budget - provided needed insight - close by - friendly- helpful - nice people

My first Subaru, My opinion is the 2.5 DOHC lacks the power to move this vehicle. The auto start/stop feature is slow to respond and take off thus almost causing me accidents. Today’s markets have smaller engines with a turbo that give better mileage and horsepower.

5 stars because our salesperson Teresa was super kind and attentive and let us find and test drive vehicles at other dealerships before coming back to Kunes. They have nice cars too! Only negative was the 3 hours it took to sign paperwork for car (no financing, paid cash) but perhaps they were busy. They did apologize often..lol

Our salesperson, Robert was the best. We never felt more taken care of; Robert has great customer skills. As a former customer service worker I look for this. We found the car online, Called LL and Robert showed us the vehicle that afternoon. We loved it! The process was smooth and easy. We had to find a PNC bank in the area and he helped us find one. We went to a Honda dealership to get a key made as the car we bought was not a Lincoln. The customer service there was atrocious and I never ever want to go there again. I knew I had to write a review for Robert at LL as I want great customer service rewarded. Thanks again for a good experience.

Like so many have said before, this was a low pressure, no hassle experience. Brian did a great job of answering all our questions and showing us various cars in our price range. This was the third car my wife and I have purchased from Hertz and we would not hesitate to buy our next one there. I hate the usual car buying process, but the no haggle pricing makes decision making easy - and the prices are very fair.

Great service throughout our buying experience and Matt was kind to drive the car out to our home as we were told the car would be available onsite when we came out; however, it was still in transit. Wonderful experience overall!

Fast oil change on short notice! In and out in an hour great job! Thanks.

it was good I bought a Forester, blue. the dealer is close to where I live so that is a plus.

My car was stolen 3 weeks ago and totaled in less than 24 hours. I was devastated and so upset that I would have to begin the car buying process, especially knowing how difficult it can be. Kareem helped us look at some used cars, but suggested leasing as a potential option due to my needs. I am so grateful he offered this option and explained it in great depth what that would entail, which was highly appreciated. He never tried to oversell or push any car on us while we were here. Buying a car, especially as a woman, can be especially difficult, but not with Kareem! He will look out for your best interest and make sure you’re happy with your purchase. I know I am.

Excellent help and service. The process was smooth and easy as well. Excited to stay in business with them.

Kareem Thomas helped us purchase a used Subaru Outback at Napleton Subaru in Schaumburg. He made the experience seamless from the time we walked in until we signed the papers to purchase the vehicle. Friendly, knowledgeable and fair! We really appreciate working with him and would return!

Great service as every time the last 6 years. On time and clean. My dealership of choice.

Great. No pressure. Found a car for my budget. Picked out car for a lease on Thursday, papers ready to sign and car ready Saturday. Friendly. Very nice experience.

Absolutely awesome service with straightforward pricing and no gimmicks. The salesperson, manager, and rest of the crew are very nice, no pressure, and clear on options. Best dealership in Chicago hands down.

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

AMAZED! 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook groups, test drove new and used, sedans, crossovers and finally Outback’s. I was close to buying about 4 different vehicles over the last 3 months but the sales people and finance managers soured my taste for even wanting to buy anything from a dealership. I was able to get a email quote and set up a time to test drive the different trims with Gabriel Talpos. He was with a customer when I arrived and with in a minuet I was asked if I needed help unlike some dealers. Jeff Schade showed me all about the Outback’s and patiently answered all my questions and we even got to experience some Subaru like down pours. It was close to closing so I came back Saturday to try the Wilderness and it checked all the boxes, plus for me it had the most amazing acceleration of all the outback trims. Jeff was super patient and not pushy at all, the managers made a great offer that I didn’t even have to bargain for. The last part Finance managers.. always so scary. I worked with Chris Thomas, he was super pleasant! Quick and not pushy either, very friendly. I’ve never ever had a finance manager expierence that didn’t leave me with dread and being pushed around, so it was refreshing! Everyone I met at Grand Subaru was friendly and I can’t say enough about how different this dealership is for the better. I recommend you give them a shot and test drive some Subarus, they definitely don’t get the attention they should!

Wonderful no pressure experience. Sales people were wonderful-overall a very good experience! Would totally recommend them

This is my 2nd car from Grand Subaru. Jelissa Taboada made the whole process painless.