Easy, HONEST, understanding, LISTENED to my concerns!
Mike Thornton and Stan Wartzman were great in the showroom as well as Andy MacCord in F&I. Dan Reddish (and the Silver Team techs!!) in service is an honest, sincere, knowledgable tech I actually trust.
by styling my subby from albertson north carolina
December 4, 2018
i love this vehicle within 20 mins i was sold. so comfortable and easy to handle plenty of room. i drove off the lot with it i loved it so much. Im now the owner of a subaru and love it
Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
Alex was our salesman and for how busy he was did a great job for us. Personable, friendly, and quick to find answers to our questions that he couldn???t necessarily answer himself. Thanks Alex. We bought a 2019 Impreza and we love it so far. Saturday is when we went was very busy so it took a while to go through the process and the overall experience. That???s really the only reason this wasn???t 5 starts.
Very happy with our purchase
by Therese from Mpls, Mn.
January 29, 2019
This car meets all of my needs. It is a dependable car with a few preferred features: AWD, heated seats, leather interior, excellent repair history , affordable .
I enjoyed the time and attention given to me at this dealership. Everyone with whom I came into contact was professional, courteous, and helpful. Once I began to work with Alex, he made sure to ask me the right questions about my needs in order to put me into a car with which I am extremely pleased. Thank you, Alex! A VW Beetle was the car that got me through college in the eighties, and it made me appreciate the style, tradition and craftsmanship. I am happy to continue with this family of motor vehicles.
Powerful and comfortable and stylish
by GennyK from Del Haven NJ,
December 29, 2018
Comfortable and smart interior, sporty handling. Looks good on the outside, plenty of space in trunk, seats fold down very easily. Good all round visibility
Alex (Salesman) and Josh (Business Mgr.) were excellent. Clearly presented options and allowed us to consider our preferences without pressing. Would highly recommend doing business at Heritage Subaru in Owings Mills without reservation.
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
Anthony Witherspoon was a phenomenal salesman. I met him two years ago and he advised me that it wasn???t the best time for me to buy a vehicle. Most salesmen would push you to purchase a vehicle by any means necessary. I appreciated his honesty and I knew when I was ready to buy my next Honda, I would give him the sale. He did not disappoint! I drove off in my 2018 Honda Accord with a payment that was well within my means!
Reliable and practical mountain vehicle
by subarusnowboarder from Denver, CO
December 18, 2018
While it's not the most eye-catching or fun car on the road, it certainly is very practical and a great bang for the buck. Great in the snow, good on gas and very roomy inside.
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
I love this car
by Judi5 from Newton, MA
December 21, 2018
My Outback is sturdy, dependable, comfortable and, as far as I'm concerned, really cool. It handles really well in the snow and is rugged enough so I feel comfortable driving just about anywhere, yet luxurious enough to enjoy long distance trips at the wheel. It is also very highly rated for safety, which makes me feel more comfortable driving my family around.
I had the best experience at Hampstead Pre-owned….I really wish I would have found them earlier on in my search for a car; not only do they have such a wide variety of cars…but the best thing is that from the minute you walk into the shop, they treat you like family. I worked with Brian who was so friendly and so easy going. I test drove everything I was interested in…and then test drove again :) He answered all of my questions and just was so incredibly down to earth.
They made the process of signing the sale paperwork so seamless and easy. They made sure I understood everything and even made a follow up call to make sure all was going well.
I will definitely be recommending them to friends and family and when I am in the market for another vehicle I will be going back to do business with them again. I cannot reiterate enough how fortunate I feel having found this place.
by MtnPerson from Colorado
December 23, 2018
This is a super comfortable car. The driver’s seat adjusts every which way so you can be comfy. Plenty of leg room in the front and rear. Lots of cup holders too!
Steve Sherman rocks! I am so glad I chose Heritage Catonsville Subaru and that I pre-selected Steve to be my salesperson. Best car-buying experience of my life.
by Karen Singleton from Lancaster, PA
January 20, 2019
I thought this vehicle was a great car for the value. It drives well, and has great "get up and go." It's a great family vehicle, and has plenty of cargo space for all of the gear hauling you do as a parent or active person!
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
I was seeking a used truck and when I went down to look at this truck they did everything they could do to help get me into the truck I did and the customer service was great
Nice solid car
by Pamela from St.Paul, Mn
January 13, 2019
It is a good car for shorter people who load things like kayaks on top of their cars.
It is also a very solid comfortable sporty little wagon. It could have a little more storage/stuff space by the driver but otherwise it has plenty of cabin space and roomy back seat.
I feel safe in it on winter roads. It has a noticable shift when accelerating but is fairly quick for a 4cyl.
This week and especially today, Steve Sherman helped find the perfect car and terms. He and everyone in the dealership made me feel like ROYALTY He patiently listened to my concerns about needing a dependable car with a payment that fit into my retired school teacher fixed income. The 2017 Forester I purchased met everyone of my needs. I am one very satisfied customer.
Test drive of an outback
by Paul from Sandy
January 20, 2019
Great potential vehicle unless you have very tall people. The vehicle lacked leg room in the second seat if the driver seat is all the way back. The lane assist feature is great along with the four wheel drive system. I looked carefully at purchasing this car until we hit the leg room issue.
This was a great experience! Brendon was a very good car salesman and Josh was an amazing finance manager. Both were very professional, knowledgeable, and thorough with good customer service skills! This has been my best car experience ever.
Meets all of our needs
by Brunan from Kenosha
January 17, 2019
We have wanted an Outback for several years and finally bought one. We had a Legacy and loved it but wanted more room and towing capacity. Love how it handles in the snow.
I recently purchased an SUV from Manchester Motors and could not be more happy with the process. From the initial phone inquiry about the vehicle until I finalized the sale, I was treated professionally. Randy Olinger is an experienced expert. Glad I could do business with a smaller dealership and get treated so well.
Love this car!
by Pam from Georgetown MA
January 26, 2019
I bought this car because I was looking for a 4wd that could tow at least 3000 lbs if needed. I’ve owned this car for approx three years and I use it to drive to work and up to visit my friends in Maine. It is extremely reliable with loads of interior room for all transport needs. I highly recommend this auto.
Very satisfied with my recent buying experience I had with Christine at car Corp!!! She was very helpful and went above and beyond before and after the sale! She even checked up on me a couple times in the week after the sale and beyond!!! Never acted like she was being bothered Car Corp is a great operation with nice vehicles at great prices!! Thank you Christine and car Corp
I love my Pearl.
by Laura from Tampa
January 26, 2019
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
I experienced shopping for my very own car for the first time through this dealership and could not be more satisfied with the results. Not only was the process incredibly quick, the customer service was excellent, extremely personable, and beyond helpful throughout the entire experience I had at this dealership. An outstanding dealership through and through with sensational service.
A great car, like new!
by Michaeln from Bainbridge Island, WA
December 10, 2018
The "new to us" Outback is a 2010. It has very low miles and is immaculate. We drove it off the lot feeling like it is was brand new.
I feel I was treated fair. They listened to what I had to say and I feel I was dealt with honestly. I did not buy the vehicle I have now from Wilkin’s but I will consider buying my next vehicle from them.I would recommend this dealership to a friend.
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
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