Used Subaru Outback for Sale in Merrillville, IN

I recently leased a 2017 Subaru Forester Premium from this dealership. I leased the vehicle from Charles Brakebill. Charles was very helpful in the process. After I left the dealership he followed up with a phone call which ended up in me leasing a vehicle with more options (Premium with Eyesight). I did not anticipate leasing the vehicle with the additional option however Charles made it work for me. I was impressed by his professionalism and courtesy throughout the process. He is very knowledgeable. I would recommend seeing Charles when in the market for a new or pre-driven vehicle.

The "new to us" Outback is a 2010. It has very low miles and is immaculate. We drove it off the lot feeling like it is was brand new.

Came in for my 48K oil change and vehicle inspection. In and out in about 35 minutes. Always professional.

I purchased this after moving to Idaho in anticipation of the oncoming winters. However, have not had to use AWD seriously. But the car is great and very comfortable on the highway.

Easy, no push, very accommodating and competitively priced!

I especially like the room in the back storage area, i had to use it to haul bags of leaves when i first got it and could haul 8 bags, I can put in 2 golf bags easily, and for traveling its great.

Wonderful people. Wonderful cars. $350 for 4 sparkplugs? I don't get that. Perhaps there is more to it, but nothing more was detailed. I really want to use your service, but $1700 for routine service on a 2010 Forester? Geez! I've usually avoided service at dealerships for that reason. I want to stay with you but I suggest you ease up on the pricing.

Great Salespeople, introduced to Service Department, Finance Department very helpful. Castle dealership is top notch and I'm really happy we made the trip across Northern Indiana to Portage. We have a 1998 Subaru Forrester, with 186,000 miles, still getting the family around today . My wife and I knew exactly what we wanted from our own personal experience how reliable Subaru's are. Bazinga! Thanks again Castle.

Great crossover. A lots of room, lots of good features. Easy to drive, comfortable on long trips. Great visibility. Very quiet in the passenger compartment compared to other vehicles I have owned.

I have owned my 2017 Subaru Outback for almost 2 years and have a hair over 36,000 miles on it. Prior to buying my car from Castle Subaru, I researched the vehicle, as i do a lot of highway driving, and went to several Subaru dealerships. Castle Subaru went above and beyond even when I was researching my vehicle. They offered me several test drives of several different Outbacks and even wanted me to drive other Subarus to see if one of those Vehicles would fit my need better. I bought the Outback after checking it out for about 2 months. I do my homework. The service department is second-to-none, the people know you by name on the showroom floor as well as in the service department, and they even wash my vehicle prior to returning it. They explain everything that's being serviced and give me a timeline to make sure my time is not wasted. A better dealership I did not find. I even checked in Illinois, as I live in Indiana, and I'm so happy I purchased from Castle Subaru. When I purchase my next vehicle, I will be shopping at Castle Subaru.

The rear automatic braking system kills my love for this car. If the eyesight thinks you're going to hit something (a wall, another car, etc), it sounds a brief warning, then slams on the brakes. You might just be backing into or out of a steep driveway though. It scares the daylights out of you if you're not expecting it. Literally, the brakes will lock up. There is no instant kill switch for it, and it takes a while to turn it off while holding your finger on the button. I can't back into my own driveway without this thing slamming on the brakes unless I hold up traffic while pushing and holding a button to clear. It resets every time you put the car into reverse. I hate this "feature" so badly. I wish I could permanently disable it.

I tried to buy a car here since I like the service dept. but the price was $2300.00 more than I paid for the same car elsewhere. Do they think we don't do research before we come? The service dept. is great but they do so many follow up calls, recommendations of unneeded service, etc. that I may end up going elsewhere. So this place is worth checking out but keep an open mind.

This vehicle satisfies all of my needs. Very reliable, well equipped, everyday driver. This vehicle has more than ample room for passengers and cargo. Very easy to drive, and comfortable.

My services was amazing today!! The staff could be more friendly. I was looking at a car on the show room floor and the man who sit next to the cashier didn’t bother to ask if I needed help, he not a friendly guy at all.

When it comes to safety, reliability, value for the money, and best of all it's performance in the snow, Subaru is hands down the VERY BEST. I would challenge any other car brand to beat any of these qualities in a car . . . no matter what the price!!!

Glad to see, each time I bring my car in for service, staff is still showing excellent customer service!! I hope this service continues in each department staff I have contact with. Keep up the good job!!👍🏽

This car just keeps getting better. Eyesight, Appleplay, auto door locks, improved display......I thought I loved my 2017 Outback!! Subaru continuously strives to improve upon what they have instead of trying to razzle dazzle you. I will never own anything but a Subaru.

I had an appointment originally scheduled for a Monday at 10am but I was told at 8am that they had to cancel it because a mechanic called in sick. I informed them that I took off work for this appointment so they offered me a loaner and told me to pick it up on Tuesday before 845p and they will work on my vehicle on Wednesday morning. I was also told that I didn't have to worry about returning it with the full tank of gas that it had in it. Melissa text me almost daily to give me an update on my vehicle. She was always very professional, helpful and accommodating. My vehicle was serviced for a whole week and when she text me that it was ready she said they cleaned it up for me and I didn't have to pay the usual $100 deductible. I also had a thank you card waiting from Melissa and a small gift. This is the best service I have ever received in the 20 years I have owned vehicles. I love this dealership and will be back to purchase another Lincoln within the next couple of years and will have all of my services done here.

I found a reliable car that is affordable, very safe, easy to drive, performs well in poor weather, and can go off the paved road to places I want to see. I’m very happy with it. The fuel economy is pretty good too.

I'd buy from them again and The cars. Com app was good. Smaller features such as vehicles with homelink should be searchable.

The car has met all of my needs so far. I look forward to counting on it when the winter months arrive. Thank you, Subaru!

Even though I wasn't able to get anything from Champions...They were very helpful and eager to try and put me in the vehicle I wanted even though there was doubt the deal was going to happen....Tony was patient with me and did what he could to help...Thank you for your help Tony....To bad we couldn't do anything.

The only concern that I had was the fact my leg room may have been less then I had hoped for. Other then that it was an outstanding auto.

I just purchased a vehicle at Phillips Chevrolet 9700 West Lincoln Highway Frankfort, IL 60423 with Konrad Chatys on Saturday, 2/18/2017. Konrad and his team were nothing short of amazing from the moment I arrived into the dealership. I came by myself, very nervous, anxious and discouraged. I had just left Car Max where I was told that I would have to give them thousands of dollars for them to give me any service. Keep in my mind, I am driving 35/40 miles a day to work and was putting more money into my car on major maintenance (plus monthly payments), than enjoying my 2 yr old Nissan. From the moment Konrad introduced himself to me, he listened to every single concern, from my credit score, to having a car that was great on mileage, to even as small as the color I would like to drive in. ' I went from a dealership who wanted me to give them thousands of dollars for a USED car, to a dealership and a Product Specialist who accommodated for my circumstances with NO money down, not the best credit, reasonable car note PLUS a warranty, referred an insurance company AND payed off everything I still owed on payments, NOT TO MENTION, what was given for the car! I have told every single person who will listen, to go schedule an appointment with Konrad. I have never felt more safe and protected with a company, than I do with Phillips Chevrolet. They gave me advise on ways to increase my credit score and even other opportunities that will be available at a later date. Everyone greeted me with a smile and was willing to assist at any moment (regardless of the fast pace environment). As if that was not enough, I even received a call the next day to inform me that I left my reading glasses in my old car, AND they stayed after the closing time to accommodate for my crazy hospital shift! It's rare for a woman alone, to come somewhere and not feel taken advantage of, and for that I could never thank them enough. I cannot actually give a review on repairs, but with the warranty and customer service, I do not have a doubt that they will be able to point me in the right direction. The only thing that I was bummed about was my car window sticker. I did not think to ask for it, but I have received a ticket on my car because of it. So when you are trading your car be sure to take EVERYTHING lbs. BTW- I am not a robot,nor was I payed to do this survey (haha). I am just extremely impressed. THANK-YOU GUYS AGAIN!!!

This car has all the latest technology for safety and comfort. Best car I have ever owned. It far exceeds my expectations. It is very comfortable.

I was in the Chicago area on vacation and had an issue with my Volvo which could have made it impossible to drive back home 700 miles away on Easter Sunday. Volvo of Orland park fit me into their schedule on a busy Saturday and diagnosed the problem quickly.

I have driven SUVs for many years. After having my Outback for a short time, I am kicking myself for not getting one sooner. It far outshines the competition. I am extremely pleased with the vehicle and the dealership experience.

I recently did a trade-in and purchased a lexus es350. Quinton (sales) was great to work with and the entire team was fair and quick to get the deal done. all the used cars i looked at on their lot were in really good condition; they seem to hand pick and sell some quality used cars. i'll buy from them again in the future.

The premium version that we purchased came standard with all of the latest safety features. Very roomy, and very nice ride. The Outback is a little lower than the Forester that we have. It's going to be nice to load our kayak on with the built in rails.

I was nervous to make my first vehicle purchase at a dealership, and I had been to several Honda dealers in the area before I found Bettenhausen. I knew exactly what I was looking for, and I had seen a specific vehicle on CarGurus, so I called to see if it was available. I scheduled a test drive with Brandee and came in within 15 minutes. I was surprised that she handed me the keys without riding along; I liked that I had the freedom to test all aspects of the car without a salesperson breathing down my neck. When I got back to the office, Brandee went over the vehicle history report, and everything was very transparent. The cubicles are private yet spacious and I enjoyed the atmosphere more than any other dealership I had visited. When I decided that I wanted the car, I expected to be there for hours completing paperwork or haggling with prices. Brandee explained that they stay competitive in the market (the price for my car was more than fair based on KBB value) so their prices are bottom-line, and therefore no need for drawn-out negotiations. When she went over the purchase agreement, there were no hidden fees. I was out the door in about an hour, and it probably would have only been 30 minutes if I didn't have a personal payment issue. I was worried about my rental car and asked if I should come back the next day to pick up the new car, but Brandee offered to call Enterprise to have my car picked up, so I was able to leave immediately with my beautiful new (used) car. Based on my experience, I would say Bettenhausen Fiat holds themselves to a higher standard. They were trustworthy, knowledgeable and efficient!

The 2019 Subaru Outback 3.6R Limited is a Fantastic car! It has an excellent six cylinder engine/CVT trans. Lots of power whenever you need it. The Outback Limited is loaded with all the latest technical wizardry you could want. The Outback has a great ride and very good handling. Plenty of room inside for people and cargo. No need for an SUV when you can drive an Outback.

I am normally not one to write reviews on businesses (unless I have a terrible experience). This is probably the second or third positive review I have ever written. However, this dealership truly deserves it. My husband and I had been in the market for a new car since May 2015. We were so hesitant to begin the experience because we had a terrible experience at another dealership (not a Mazda dealership). However, my 04 Liberty wasn't cutting it and we needed something a bit more updated! I walked in to your dealership and was immediately greeted by Izzy. She answered all my questions and truly cared about my "wants" in a new car. Izzy was extremely thorough in going through the car with me prior to my test drive. After driving the car, I couldn't wait to begin the purchasing aspect. My husband and I came back to the dealership and immediately asked to work with Izzy. She had paperwork drawn up and we were in and out of the dealership faster than we expected and with our beautiful 2016 Grand Touring- CX-5. I absoutely love my new car and had I allowed my fear of buying a car keep me from meeting Izzy and walking into your dealership, I would still be driving my 04 Liberty! Thank you again to Izzy and all of the employees at the C.J Wilson Mazda, you have definitely earned a customer for life!

This car has what we want: all-wheel drive, many safety features, comfort, and amenities galore. We couldn't be happier with our purchase. We will be sticking with Subaru.

Roger did a fabulous job of anticipating my questions and concerns and intuitively new exactly what I wanted in my new car. He was able to intelligently answer all of my questions and was focused and engaged throughout the buying experience. What started as a discussion regarding rim repairs for my preowned 2015 GT ended up with me rolling out of the lot with a brand new 2016 GT, all thanks to Roger. Tremendous salesman!

Had a 2008 and the 2019 is much improved. So many upgrades and safety features now incorporated in the Outback. Everyone should look at Subaru before they purchase.

Your service dept. the main reason I purchased two new vehicles from Sauer's Ford Lincoln, a Fiesta and F-150. Have no complaints service always top notch.

Very stylish and comfortable. My previous 2008 Toyota with just 39,000 miles was totaled in a crash. This car is more comfortable than the Toyota Matrix.

We got our new honda crv here at S & M Auto Sales ,great customer service ! Alex -Ali `-was very nice and helpful ! Absolutely recommend this dealership. Huge selection of nice quality vehicles to choose from .

I love that I know that my wife will be safe and will feel comfortable driving it . I really have DRIVE THIS CAR FAR AWAY, and still going and still have way more lives....