Used Subaru for Sale in Merrillville, IN

While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. Jim and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!

Great deal and quality work on perfomance upgrades. Some upgrades you just need to have a Dodge guy or the dealership. Worth it. And they have great rentals.

Just purchased my new car. Already i feel a huge difference in comfort and how well it controls. I look forward to the years to come with it

Having lived in the area for many years, up until this past week, we have not had the pleasure of purchasing from this dealer. We stopped by on a Saturday and were immediately greeted by the GM, Tony, who then introduced us to our sales person, Vince. We had some specific requirements for a used vehicle, including price, features and mileage. We were provided a couple of potential used Mercedes and decided to drive a 2015 C300 4Matic. The car drove like new, with most of the options that we wanted in our next car. Usually, at this point, this is where the fun starts. You know the drill. Negotiating back and forth, discussing trade in values etc. This was no different at Napleton. However, the big difference is it was obvious they wanted to sell a car and, of course, we wanted to buy one. After finally agreeing to an acceptable price of the vehicle, along with a reasonable trade in value, we were ready to complete the transaction, and pickup the car later in the week. To our pleasant surprise, they allowed us to take a loaner home, we left the trade in, and made arrangements to pickup the car later in the week. All in all, a smooth, easy transaction. The way buying a luxury automobile should be. While I am leaving this as a 5 star review, if 1/2 stars would be available, I probably would have given Napleton 4 1/2 stars. Why? One thing and one thing only. During the negotiations, the salesman will discuss with the GM pricing etc. He then returns with an "itemized" cost breakdown of the purchase price. This of course includes the obligatory "dealer documentation fees", which I have come to accept. However, there is a very vague line item on this cost sheet called "accessories". When I think of accessories, I think of additional after market add-ons. In this case, the only thing being accessorized is the dealership's profit. The $900 "accessory" charge could not be really explained, except to say that is is for something related to dealer overhead. While this ultimately was excluded from our pricing, my concern is that someone who is less informed or someone who is a neophyte at purchasing a vehicle from a dealer, would think that this is a required, legitimate fee. Napleton Executive Management: The above "accessories" fee diminishes the customer experience, proves that even with a luxury brand, your clientele is still subject to old school dealership tricks. And, generally disrupts an otherwise perfect customer experience. With all of that said, let me be clear. Napleton is a class organization, with quality people, fair prices and willingness to do what it takes to put you in the car of your choice. I highly recommend them. They will be my first point of contact whenever I am in the market for a car again and I will make sure that my friends and relatives also know that they should visit Napleton in Schererville for their new and used car needs. Hats of to Vince, Tony and Tracy for a job well done!

Love my Subaru's all-wheel drive and its looks. The Outback is a comfortable size and provides a lot of space to carry when the back seats are down.

Wonderful people. Wonderful cars. $350 for 4 sparkplugs? I don't get that. Perhaps there is more to it, but nothing more was detailed. I really want to use your service, but $1700 for routine service on a 2010 Forester? Geez! I've usually avoided service at dealerships for that reason. I want to stay with you but I suggest you ease up on the pricing.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

Great Salespeople, introduced to Service Department, Finance Department very helpful. Castle dealership is top notch and I'm really happy we made the trip across Northern Indiana to Portage. We have a 1998 Subaru Forrester, with 186,000 miles, still getting the family around today . My wife and I knew exactly what we wanted from our own personal experience how reliable Subaru's are. Bazinga! Thanks again Castle.

I especially like the room in the back storage area, i had to use it to haul bags of leaves when i first got it and could haul 8 bags, I can put in 2 golf bags easily, and for traveling its great.

I have owned my 2017 Subaru Outback for almost 2 years and have a hair over 36,000 miles on it. Prior to buying my car from Castle Subaru, I researched the vehicle, as i do a lot of highway driving, and went to several Subaru dealerships. Castle Subaru went above and beyond even when I was researching my vehicle. They offered me several test drives of several different Outbacks and even wanted me to drive other Subarus to see if one of those Vehicles would fit my need better. I bought the Outback after checking it out for about 2 months. I do my homework. The service department is second-to-none, the people know you by name on the showroom floor as well as in the service department, and they even wash my vehicle prior to returning it. They explain everything that's being serviced and give me a timeline to make sure my time is not wasted. A better dealership I did not find. I even checked in Illinois, as I live in Indiana, and I'm so happy I purchased from Castle Subaru. When I purchase my next vehicle, I will be shopping at Castle Subaru.

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

I tried to buy a car here since I like the service dept. but the price was $2300.00 more than I paid for the same car elsewhere. Do they think we don't do research before we come? The service dept. is great but they do so many follow up calls, recommendations of unneeded service, etc. that I may end up going elsewhere. So this place is worth checking out but keep an open mind.

I recently purchased a 2019 Crosstrek from Tony Alvarez at Castle. This was my first Subaru and Tony was very helpful and spent a lot of time with my wife and I going over all the models and what options fit our budget. We went for a long test drive that really showed us what the car was capable of. Bottom line, we had a great experience at Castle and I would recommend them if you are shopping for a Subaru.

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

I had a short window of time after work and I decided just to go see the new 2018 Subaru Crosstrek in person at Portage Castle Subaru. I met Brent Sharp and now I'm the owner of a 2018 Limited Subaru Crosstrek. I only went there to see one in person and after a brief conversation with Brent Sharp he was able to beat my expected monthly payment budget. Brent certainly puts the customer first and for being below the legal drinking age he was very professional and courteous. It only took 2 hours and I drove off the lot with an awesome brand new "Subie". Thank you Brent Sharp for a hassle free car buying experience. Go see BRENT SHARP @ Portage Castle Subaru, you won't be disappointed.

The rear automatic braking system kills my love for this car. If the eyesight thinks you're going to hit something (a wall, another car, etc), it sounds a brief warning, then slams on the brakes. You might just be backing into or out of a steep driveway though. It scares the daylights out of you if you're not expecting it. Literally, the brakes will lock up. There is no instant kill switch for it, and it takes a while to turn it off while holding your finger on the button. I can't back into my own driveway without this thing slamming on the brakes unless I hold up traffic while pushing and holding a button to clear. It resets every time you put the car into reverse. I hate this "feature" so badly. I wish I could permanently disable it.

My services was amazing today!! The staff could be more friendly. I was looking at a car on the show room floor and the man who sit next to the cashier didn’t bother to ask if I needed help, he not a friendly guy at all.

When it comes to safety, reliability, value for the money, and best of all it's performance in the snow, Subaru is hands down the VERY BEST. I would challenge any other car brand to beat any of these qualities in a car . . . no matter what the price!!!

Glad to see, each time I bring my car in for service, staff is still showing excellent customer service!! I hope this service continues in each department staff I have contact with. Keep up the good job!!👍🏽

This car just keeps getting better. Eyesight, Appleplay, auto door locks, improved display......I thought I loved my 2017 Outback!! Subaru continuously strives to improve upon what they have instead of trying to razzle dazzle you. I will never own anything but a Subaru.

Reliable place to get used car. Nice management and service. The manager Ahmed is so nice. And a mechanic over there is so good. 5 stars without hesitation! I bought Nissan for the best price in market. ¿

The car has met all my needs even in the winter snow and ice no problem with it at any time the six months i have owned. The forest er

Experienced excellent customer service. My dealer was jamil and he was great. I went to Posen Illinois looking for a great vehicle and that’s what I got. After a long search and getting denied I finally succeeded at the Posen location. I am so pleased with their service. I would recommend everybody to buy from there.

So smooth. Went from my 2006 forester knowing I wanted another Subaru. My favorite car I've ever owned. Sporty, stylish, and still with the reliability and superior traction I've come to expect from Subaru.

I've only owned this car for a little over a month, but so far it has been a pleasure to drive. Four wheel drive for a sedan is always a big plus.

Even though I wasn't able to get anything from Champions...They were very helpful and eager to try and put me in the vehicle I wanted even though there was doubt the deal was going to happen....Tony was patient with me and did what he could to help...Thank you for your help Tony....To bad we couldn't do anything.

The only concern that I had was the fact my leg room may have been less then I had hoped for. Other then that it was an outstanding auto.

I decided it was best to trade in my 1999 Ford Escort with 190,000 miles on it. The vehicle wasn't reliable anymore and I didn't want to drive my Mustang GT 80 miles roundtrip to work (fuel and mileage). I called Pete and asked what deals and incentives were going on that I would qualify for. He completely explained how to fill out a credit app on their website and allow himself, Kenny and Mark to find out. My credit was great and so I received a phone call very shortly from filling out the credit app from the comfort of my own home. I initially wanted to buy the Fiesta ST considering it was quick, fun to drive, and most importantly great on fuel economy. However Pete, Kenny, and Mark explained that Ford was offering better incentives on the Focus ST. A bigger car with more power and still great fuel economy for less ! They only had one in stock and in a color I didn't like. I then explained what the true purpose of the vehicle was. Considering I bought my 2015 Mustang GT from them only 2 years ago, they new I already had my fun car. They all suggested I look into a CPO (Certified Pre-Owned) Fusion Titanium. Not only do I love the 3rd generation Fusions, but they had almost the exact Fusion I would order from Ford. Pete showed his patience and allowed me to feel no pressure in my decision. It was obvious. I decided to go with the 2016 Fusion Titanium with only 26,000 miles. Considering they knew I'd put many miles on the car, Kenny and Mark made it very affordable to not only give me the warranty that comes with a CPO vehicle, but to get an extended service plan to cover my Fusion for 125,000 miles bumper to bumper. Not only did I get the bigger fully loaded mid-size car, I got a car I always liked for a great price and STILL getting 32.2 MPG to work today on I 294 that was $50 less per month than the base option Focus ST. Everything was smooth sailing from the min I called Pete through the test drives, financing with Kenny, and finally Mark with the oversight of the whole operation and sealed with the firm handshake equipped with a smile. I would definitely want this EXACT roster lineup for my vehicle purchase team again and again. Thank you all very much.

I would like to send a big THANK YOU to Chris in the Service Department. We just bought a 2012 ACADIA bought the extended warranty but it did not cover the rear hub bearing because my vehicle is front wheel drive. Chris tried to get them to cover it but they wouldn't. I even called to reason them and they told me that Chris tried they are going to pay for the repair. Silver Auto will get all my repairs because they have staff that stands up the customer. Thanks, Linda

This is one of the best all round car I’ve owned! I would recommend a wrx to anyone that is looking for a sedan that has the feel of a sports car.

Rich Munoz turned me over to Sergio who took the information regarding issues I was having with my 2012 Tiguan. I was having problems with the locking system and squeaky brakes. I asked him to go over fluids and tire pressure and within an hour or so he had checked everything and my car was ready to go. He was extremely courteous and provided excellent service. Only problem, I still have squeaky breaks! I will see if they get better.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

I highly recommend shopping at Great Deals on Wheels when looking to purchase a new vehicle. My experience was amazing! I opened up my Facebook one morning to scan the garage sale site and I ended up seeing this beauty of a car. I had been wanting to trade in my jeep for quite awhile. I called to see what it would take to possibly purchase a new vehicle. Tim Gondeck was happy to start the application process for me. Within a half hour... I was told that with the equity in my jeep , I did not need a down payment. I was even given a name of an insurance agent at Michiana Insurance, James McNallan, to assist me in saving on my insurance. I came in to test drive the car and fell in love with it. I never wanted to bring it back. I was given a great trade in value on my jeep by the owner, Rich. I was told that the finance expert, Todd, was able to get me a very reasonable car payment. I ended up lowering my monthly payment by $95.00 !!!! I have a car that is great on gas mileage and 3 years newer with 80, 000 less miles . This was a win, win, win for me !

Fun car to drive. Comfortable. Great in all weather. This winter was able to get through some thick snow better than some trucks did. Recommend to all.

We got our new honda crv here at S & M Auto Sales ,great customer service ! Alex -Ali `-was very nice and helpful ! Absolutely recommend this dealership. Huge selection of nice quality vehicles to choose from .

I love that I know that my wife will be safe and will feel comfortable driving it . I really have DRIVE THIS CAR FAR AWAY, and still going and still have way more lives....