Used Subaru Outback for sale near Norcross, GA

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

The salesman James is awesome! I am glad I stopped at Troncalli to look around. He was very enthusiastic and sold Subaru to me before I had even made up my mind to make a purchase. He has been very helpful by answering question after the sale.

Slower than molasses in January if you don't get the turbo. But a reliable wagon that's absolutely awesome for parents. Plus, you can make up for the lack of speed by just running over stuff thanks to the ground clearance.

The funny thing was t hat my car needed no service nor repair. It was all me and my failure to note the details of shifting out of park. However, Lydia took care of me in the best way possible (as she usually does). Stivers is lucky to have her as an employee.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

My experience was the best ever. From walking in the door and going on multiple test drives to find the perfect model. And once the car model was found the rest was so easy. In the turture I'd do it again.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

MANAGEMENT AND JEFF WAS GREAT!!!! They always take real good care of me and my Kia Sportage!!! And the amenities are great - love my hot chocolate out of the machine 🥰😊🤩. And the popcorn already prepared and served to us in baggies!!!!

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

I came in, as a first time buyer and everyone was so nice and helpful. I was shopping for a used car and the process went so smoothly and way easier than I thought it would. The car is used but in very good condition. Most importantly I didn't spend all day in a dealership. I will definitely recommend to friends and family.

Owned this car since I ordered it new. Limited trim was worth it! At 167,000 miles I have only done routine maintenance. Synthetic Mobil 1 since I got it. Original front brakes, rears replaced only once. Solid, great mpg always. Rated at 22/29 and I routinely exceeed both by 2-3 mpg. Great in snow! CVT has NEVER given me any issues. I’ve towed boats and trailers within the 2700# specified limit without a concern. This car has been a tank and still looks like new. Paint is great, no rust or plastic degradation at all.

Ed. D was our salesman. He was very knowledgeable and was able to answer all of my questions. Ed. D went above and beyond to make sure I was able to get the car I wanted. He found a car at another dealership and brought it to us so that I could take a look at it and make my decision. His willingness to work with other dealerships to get what I wanted was very impressive. He was also thorough in explaining all of the features and details of the car so I knew exactly what I was getting. He was professional, helpful, and friendly throughout the entire process. I would highly recommend Ed to anyone looking for a car sales representative!

I fell in love with the Wilderness Trim from the very first time i saw it. I had a 2017 Outback Limited and loved it too. Had a co-worker who really needed a reliable, well taken care of SUV. I told her I will sell it to her. With the money i got Wilderness. Best decision ever. Has that little extra ground clearance and details that makes this car so unique. Yes the screen is large and has a lot on it, but after a while got used to it. If the Outback was my dream car, This Wilderness is beyond my dreams! The Turbo is great, gives that extra +80HP compared to my Outback and it's noticeable specially when using paddle shifters. Hope i can keep this one for many many years.

Professional, courteous and thorough. Michael Barlow is the best manager of a dealership we have ever known. Charlie Saines is a top notch salesman.

Great performance from the 2.4 liter Turbo, great handling. Seats are very comfortable and supportive, dash layout is great and the 11.6" display has all the information that you need.

Sales associate Tiffani Ho was professional, knowledgeable and helpful in the negotiation process. No high pressure while making the purchase process a pleasant experience.

Our Outback Touring is a plush do everything. The satin black silica puts in a whole higher looking class. The interior is simply stunning and beautiful. With complete leather heated and cooled seats front and back seats. Voice commands etc. All for a very reasonable cost. Just unbelievable!!

The buying process was very good. The salesman was very professional. He explained all the features of the car . as well as all the other personnel. I was very satisfied,

I purchased this as a commuter car, but ended up taking it on long trips with the family. Currently has 65k miles. Interior is comfortable, the leather seats are easy to maintain. The infotainment system is great and easy to navigate. The only issue I had with it was the power lift gate. It was under warranty, so no big deal - but it would’ve been expensive had it not been. This is a great car for a family with small kids. The only reason I’m got rid of it is because my kids are growing and we needed something bigger. Routinely hit 23 not on highway. It’s got some pep, but you’re not buying it for sports car experience. AWD does very well off road and in snow. The exterior plastics are somewhat cheap and occasionally need to be set back in place. Otherwise, no mechanical issues and drives like the day I brought it. I’d recommend highly.

This was the easiest car buying experience I have had. They took me to the car I was interested in. Keys were there, we drove it right away. The price was competitive, the financing was lightning quick. They washed it while I was signing and I was out of there in under an hour. They even drove me to turn in my rental car so I could just drive my new car home and surprise the family. First class business.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Poor and deceitful. Gave me an impression of a car in good condition but later found out that what they said was not true. Vehicle had taillight issues, engine oil at 50% brake pads and rotos messed up transmission fluid was not changed either. Car vibrates during stops. I was told something could be worked out if any issues but that is not true. No one answers the phone nor reply to text messages. Both the finance manager and the salespersons lied to me and that's not good for a business. Now i am stock with an issue that could have been avoided in the first place had they told me the truth.

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

This dealership had plenty of inventory to choose from and were very willing to negotiate the ridiculous market adjustment down to almost zero. Jimmy Hendrix was easy and friendly to work with. Fastest paperwork completion ever. Travelled an hour to buy here.

Like the Turbo, hate the 10% less mpg. Short trips (2-4miles) and when it's cold only 16-19mpg. The rest of the year better. Hwy around 30mpg @71-74mph. I would recommend , I have a 2022XT only 18,500 miles on it. Yes the Info screen could use a lot of response improvement. Zero mechanical issues.

I brought in my Kia Optima for an appraisal. I was greeted immediately and the process began. I had an offer within 30 min. in which I accepted. Very confident and professional staff!

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

My last 2 vehicles were Acuras. For 20 years. Subaru of Gwinnett sold me when i met Blake Henley. He was phenomenal! Informative but not pushy!

So far my Outback Wilderness has been a very exceptional car and affordable, for what you get I would expect the price to be a lot higher, it is definitely powerful enough.

Process was quick and efficient. Staff (sales rep, F&I, and second delivery) were knowledgeable and courteous. The buying experience was pleasurable and seamless.

So tired of people saying this car is under powered. Base 4cyl has plenty of power to go through mountain passes and whatever else you need. If you want to make up for your insecurities, maybe this isn’t that car for you. I see a Mustang or F-150 in your future. Put your foot to the floor and it moves, like it should. Drive like a sane person and it rewards you at the pump. Safest cars on the road too!

This is second Subaru purchased from this dealership this dealership. Both times were stress free with professional sales. Service department is the reason I purchase Subaru's. Not only do you get a quality product, the service department and their staff are beyond compare.

This is my sixth Subaru and I wouldn't dream of getting any other make. My Outback Touring XT is the best of the best. I love it.

great for comfort and snow driving. Navigation system little disappointing. hard to get updates. car has lots of pep. 3.6R engine is the way to go.

The whole experience of buying a new car was made very pleasant and instructive by the attention to detail by the sales person

Purchasing a car can often feel like a daunting task, but my experience at Akins Ford completely changed that perception. From the moment I connected with Jessica Jolley, the internet sales associate, I knew I was in good hands. Her quick responses and easy-going nature made the entire process a breeze. She helped me secure a great deal on my new truck. Even though I had to travel four hours to purchase the truck, it was well worth it. When I arrived, I was greeted by Spencer Pisel, who was incredibly knowledgeable and friendly. He made sure I had all the information I needed. We went on a test drive and he gave me a thorough walk-through of the vehicle. Finally, Jordan Lee, the finance manager, made the paperwork process smooth and stress-free. He was very friendly and made me feel comfortable asking any questions I had. Overall, my experience at Akins Ford was fantastic, and I would highly recommend them to anyone in the market for a new vehicle. They have a vast array of vehicles, a friendly staff, and a beautiful showroom.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!