December 3, 2018
My husband and I bought a home and needed a vehicle that was large enough for us, a German Shepherd and two cats to drive cross country. After looking at many different SUVS, we decided the Subaru Outback was perfect for our needs. We went to Planet Subaru in Hanover MA and we were pleasantly surprised by the warm greeting from one of their employees and two dogs which we thought was great. We were then introduced to our salesman Joe. He sat down with us and listened to our needs. We were not only looking for a safe, efficient and comforting vehicle, we wanted a fair price. I believe that a fair price is one that is not only good for us but for the dealership.
Our salesman Joe showed us a Subaru Outback that was in the showroom which my husband and I were already drawn to. After looking over the vehicle, my husband went on a test drive with Joe. I decided to stay back and look at their huge amount of inventory. We wanted a certain color and features that were important to us. We wanted convenience features such as comfortable seats that were power adjustable, features that were ergonomically designed, a good stereo system, enough room for our long cross country trip with our pets and enough room that we didn't feel crammed. The Outback we decided on had everything we wanted in a new SUV. We wanted an outstanding AWD system as we were moving to the Northwest where weather and road conditions were different than Massachusetts.
We were very pleased with our experience at Planet Subaru. Our salesman Joe and our finance manager Scott listened to our wants and needs and never were pushy. We were grateful for all of the effort Scott put in to get us a low interest rate and a preowned certification.
We drove cross country and we were very pleased with the performance, comfort and safety features. We both are very satisfied with our experience at Planet Subaru. One of the biggest things that made us buy from them was their approach to a vehicle buying process. We never felt that anyone was pushy with us or made us feel like if we didn't buy the Outback that day, we weren't going to get the same deal. I hope this review will help others with their decision to purchase their next vehicle from a Planet Subaru.