New and Used 2021 Toyota 4Runner for Sale in Seattle, WA

I recently worked with Toyota of Lake City to lease a new Camry. This is the third car I have leased from them. I worked with Elena to pick out the right car, test drive it, and negotiate a reasonable price. The experience was quick and as painless as getting a new car can be. The entire staff was friendly and helpful, but I particularly thank Elena for helping me through the process. I will come back in a few years for my next Toyota.

I???ll start honestly and say the beginning of our experience with this dealership was quite rough. After hours of negotiating and coming to an agreement we were verbally promised a hold on a truck so we could finalize paperwork (it was pretty late at night) just to come back the next day and the truck be sold. After a lot of frustration towards Heartland this is when salesman Rabar Ali came in and turned everything around. We were clearly upset and angry after the incident and the only person that was there to make up for the mistake was Rabar. He was instantly asking us what he could do to make things right, looking at other trucks and coordinating with sibling dealerships to see if they had anything we would be interested in. When we finally narrowed down to a truck we liked, Rabar did everything he could to get us the best deal and went through DAYS of negotiating with management for us until it came down to involving Mike Seney, the General Manager. We wanted the truck for a price we knew was fair and all it took was Rabar???s persistency and a 5 minute conversation with Mike and he happily gave us the truck for the price we asked after all we went through. My 5 star review most definitely does not reflect the whole dealership but instead the small group of employees who made things right after so much went wrong, specifically Rabar Ali and Mike the GM! If it weren???t for Rabar we would have never came back to Heartland and left with a terribly bad taste in our mouths. If you???re looking for a new vehicle and you want to work with a salesman who truly understands the meaning of customer service, come to Heartland Toyota and find Rabar Ali, he will take care of you!

Every person I came into contact with yesterday at Heartland Toyota really outdid themselves. I just went in for a water pump repair on my 2002 Highlander, and came out with a shiny new 2018 RAV4 XLE, with no intention of buying or leasing anything at all. I didn't feel pushed or hustled at any time, but the smooth, seamless handoff from person to person makes you feel like an in-charge VIP (which had nothing to do with my decision, but it did add to my comfort level). Deserving particular mention are Robbie Baker in Sales and Mike Sayers in Finance, both competent pros who know how to treat their customers and find them the best deal and financing. I would never hesitate buying from these folks again, and highly recommend Heartland Toyota to anyone.

We just participated in our second amazingly wonderful car buying experience at Heartland Toyota. We again had the benefit of working with Rabar Ali as well as Jordan Carson with whom we initially met earlier in the week. We arrived on a very busy day. Despite our having an appointment, both men were engaged with walk-in customers. However, we were not ignored. They arranged for us to have a beverage and they stopped by frequently to let us know that we were still very much in the forefront of their minds. They made every effort to provide for our comfort and to keep us updated on their efforts to meet with us. In fact, Rabar remembered us from our last car purchase. Thqt's pretty amazing when you think about how many people he must meet every month. In the interim, they arranged for Jolene to survey our trade in. She too was a delight to work with. Both our experiences at Heartland Toyota have been characterized by no presssure professionalism and a genuine effort at listening to and meet our needs and wants. In fact, Jordan, drawing upon his experience as a banker, was able to show us a way to enhance our buying power and lower our payments. Rabar, like before was a dynamo of activity and helpfulness. He acted as our advocate and worked assiduously to get us a payment that fit our rather rigid budgetary requirements. When was the last time you met car sales people who thought less about their personal gain than they did about quality service, integrity, and customer satisfaction? Rabar and Jordan were a pleasure to work with. When they are working with you, you are their sole focus. Because of their consumate professionalism, we never felt like were "just a potential sale" or that any of our questions or requests for options and information were a burden to them. We HATED buying cars before going to Heartland Toyota. We always interposed a credit union or buying service as an intermediary because of our dislike for "car salesmen" in the past. Working with Rabar twice and Jordan once has changed that. It is a pleasure to have such assistance and support when making a major purchase. Well done gentlemen! Well done Heartland Toyota!

Yes! I definitely said relaxing! As crazy as it sounds there is not one thing I can say that was hectic or ???typical??? buying a car experience I can say about west hills Toyota. Caleb went out of his way to accommodate to my crazy schedule and my not so patient two year old. There was no long waiting or lengthy paperwork process (other than having my contract explained which is understandable). My husband first contacted cal about us wanting to buy out our lease and Caleb was quick to set things up to our convenience. We gave him a time and he had everything ready. We pretty much walked in reviewed what needed to be reviewed, while my car was being serviced. Shawn from finances is extremely knowledgeable and very detailed with everything that I was signing and other add ins that I was looking into. He didn???t push to just sell me a bunch of stuff I didn???t need and h even walked me around a 4runner they had in the show room to physically show me what I was going to have covered within the packages they offered. I was in and out with in two hours. Anyone who???s ever bought a car can assure. You that the majority of the time you???re stuck 6 to 8 hours dealing with paperwork and just flat out waiting. If you???re looking to buy a car or simply have questions call and ask for Caleb. You won???t be disappointed.

Heartland's service department has always been phenomenal at getting my Lexus lx470 serviced quickly and with no pressure. After putting 355,000 miles on it we decided it was time to purchase a newer version of the same car. Never mind that we were at a Toyota dealership- Rabar found me the perfect replacement and did so quickly and with no pressure. I was so impressed with his ingenuity and his ability to listen and find the car I wanted instead of just selling me the car he wanted me to buy. The entire process was painless and I am thrilled with my "new" car. Rabar is extremely professional, courteous and he goes above and beyond to provide excellent customer service. I am a Heartland Toyota customer for life. Try them out and you will not be disappointed!

I recently purchased a 2017 Highlander XLE with James Alameda helping me weigh the pros and cons of what I wanted and what fit into my budget. He got me a great deal on my trade-in and put together a great package. He made car shopping fun and was very careful to listen to what my needs were. My family has bought all our cars from Heartland Toyota, which now totals 5 cars. James sold us our first car, was involved in the purchase of 2 other cars and sold me my current one. He has become our family's personal car salesman. He works hard to make the deals workable and makes it a lot of fun! We have our cars serviced at Heartland and Aaron Smith is my go to guy for service needs. He is honest and up front with everything. A special shout to the people who helped me make my new car purchase a reality: Alex Eddington, Brenda Torres, and Shawn Magill in Finance. Thank you one and all for a great car experience! Heartland Toyota is where we send our friends and James is the man we recommend!

Alexis is very cheerful and personable. She has amazing customer service and bends over backwards for her customers. She made sure not to pressure us and stick within our budget. Making the day at the dealership easy! She did a lot of homework of what they had available for what we where looking so when we got their she knew where we where going. I appreciate the hard work from her and the dealership! Recommend her to EVERYONE! 😁

We bought two cars from Heartland once in 2011 with Shawn ànd recently on Memorial weekend 2017 and were very happy with both experiences. Scott McNabb was so patient with us and showed us several cars. After a few hours debating about so many options we bought the hybrid Avalon. James was also helping John on his first week and were both very professional and friendly . We are very happy with this dealership and always received EXCELLENT service . THANK YOU !

Ryan was exceptionally warm, friendly, patient, and trustworthy. He made my experience of trading in our leased 2013 Highlander to a leased 2016 RAV4 go smoothly and with as little stress as possible during the important decision-making process. When we are ready for my husband to lease or buy a new car, we will most definitely work with Ryan! I am MOST grateful to Ryan!! With Sincere Appreciation, Katja

Easy to work with. Product knowledge excellent. Friendly helpful no pressure from salesperson will have owned 4 vehicles before today wide purchases a new 2018 rav4 hybrid.

Greatest car buying experience. Chris Strobel was professional, friendly and very knowledgeable! The rest of the team who helped with getting me a great deal on my trade in and even a better deal on my 2017 Toyota Tundra 1794 Edition were awesome!

Right when my fiance and I stepped onto the lot, we knew that we were gonna be taken care of. Scotty McNabb came out with a big smile on his face and gave us the most amazing service we've had in n such a long time. From start to finish, he bent over backwards and dealt with us trying to get the best deal for a 2017 Rav4 Limited. After hours and hours of negotiating, we agreed to terms and not once did Scottie and the team at Heartland Toyota sweat. They went way above and beyond and made us feel like we were at home and it was Seahawk Sunday too and they kept us up to date with the scores and highlights during this whole process. If I ever had to buy another car or truck or SUV, I'd definitely come back to Heartland Toyota and work with Scottyagain no doubt. Impeccable customer service!!!

Once again, my experience at Heartland was excellent! Scotty Mac was a great salesperson, all others, also [Alexis, David...]. The trade in was generous= partly because I always brought my truck in to be serviced at Heartland because of consistent quality. I will continue this practice so my RAV 4 gets the best of care.

Jordan (salesman) and Shawn (finance) were the best. I couldn???t ask for a better team. They both were very courteous and respectful. They were not pushy and they did what they could to ensure I had a great buying experience. They succeeded and I and one happy customer. Jordan is the best salesman by far.

Very friendly staff at the repairs desk! Nick kept me up to date on my SUV’s progress, which I really appreciated! He also answered all my questions and helped me order a replacement rear view mirror.

Prompt service. Good communications. Job well done. I was a little surprised that the truck was handed to me with the “maintenance required” light ON. I had to reset it when I got home. Also, Honda always washes your vehicle when you leave it for maintenance. Toyota evidently doesn’t.