This was the first time I had been to Auburn Chevrolet. I brought my Chevy Spark in for an oil change and tire pressure. I found the door to the Service area but the garage door did not open so I left my car just outside of the doors and went in to the service desk, I was greeted and I told them what I wanted and she told me it would be about an hour wait to be completed. She then went and moved my car to the other door and brought it inside. I went to the waiting room and waited until it was almost done when she came in and said the air and cabin filters needed to be changed. I said ok and it was about an half hour and it was done. I paid for the services and left. I do think she could have mentioned to me there was coffee there and vending machines if I was hungry. Overall my experience was things were fine including watching a little girl about 2 years old running all over the place.
This dealership provided a great experience. they were very professional, Ivan is the go to sales man. I will be buying another car before the end of the year and I will definitely choose this dealership. Thank you. sincerely : Patrick Christensen
I was in a car accident just a few days ago which totaled my car out so i need a car i always wanted a Cadillac so i started searching for one i checked many dealers websites and Larson Cadillac has the best prices
I went in to Larson to check out a Cadillac i really liked on their website the price and mileage the car were perfect for what i wanted
I was amazed at the features this car had and for the price i couldn't let it go
Luke Campo and Krystyan Yevstifieieva two very knowledgeable and amazing Sales people helped me with the paper work showed me all the features on the car and how to use them
Terry Goble the finance Manager Department was able to find me a great percentage rate and made the paperwork process very easy
I honestly have to say my experience of buying a car from Larson Cadillac was the best experience and less painful car buying experience I've ever had
Hands down the most helpful and knowledgeable and friendly sales team and Financing Department I've ever Delt with
Thank you: Krystyan Yevstifieieva
Luke Campo and Terry Goble
I 100% recommend Larson Cadillac
I just got a pre-owned SRX from Krystyna and very much appreciated for all what Kystyna and Larson Cadillac team had done for me. Since I just started living in the USA, I could hardly make myself understood in English. But she was so patient and tried to listen to me carefully to get my exact needs and preferences. She and the team are always thinking of customers first. At some dealership, I was taken advantage of language and cheated to purchase unnecessary options or warranty as if they were mandatory. It never happened at Larson Cadillac. She and the finance manager Terry guided me very helpfully what process I needed to go through to purchase a car in the USA.
We went to this dealership last weekend. Me and my wife visited here to check out the mini cooper s before and mike assisted us. He offered us good price at the front. We ended up buying pre-owned mini at the different dealership and it was a mistake. Their customer service was incredibly bad... If you want to buy yourself a mini and would like to have a good customer service, go to this dealership.
This dealership was top notch! Josiah and Mike went above and beyond to get us a deal that we would feel great about when leaving the dealership. The gave us our options as far as negotiating, but never pushy what-so-ever; which was a great change from other dealership experiences. They followed up with us step by step, and make it a fantastic experience. Lisa, the finance manager was also a pleasure to work with. She was very informative and also didn't push us into anything we weren't comfortable with. I would love to have a chance to buy from them again in the future!! Highly recommend!
I am known for being kind of thrifty with my money, so my daughter and wife were shocked when I bought a new CX 5 from Alberto and then, after liking it so much, I went back the next day and bought a CX 3 for me (CX 5 was for wife). I think Alberto was surprised too, but he came in on his usual day off with no commitment from me to purchase a car. I think he saw something in my eye and he knew he could sell me a second car. He is very pleasant to deal with and most of all, he knows what he is selling, he knows the technology, the engines, weather it is a CVT transmission or which models have a turbo. As a retired engineer, I might ask a couple more slightly technical questions than the average person but salesman should know that stuff, Alberto does. He is very friendly and low pressure. I am glad to have met him and very glad to have bought two cars from him. Alberto says Mazda has been good to him, I hope so because they don't all come like Alberto!
I have been a customer of Doug's Lynnwood Mazda for 6 years. I just leased my 3rd Mazda through them. Each time the service has been exceptional, professional and kind. Duane Weaver has helped me every time. He listens to my needs and concerns and above all, remembers who I am. If you are looking for a dealership that is honest, ethical and professional look no further.
The customer service here is obvious from the first phone call. You are treated well and as if you matter, rather than a nuisance to someone who is in a hurry. These days that's amazing, but this is truly friendly, courteous, and professional service. They had me in and out in the time they stated. Though Jacob was the primary person I worked with and he is customer service at it's best, it was clear that the whole team jumped in to help if someone else was on the phone. So you were never ignored. I've also been assisted by Bonnie in the past at the register and both times she has been prompt but also very friendly. Combined with the reasonable service costs and clear communication, I will definitely be back.
I had visited the dealership to in order to specifically find a Ran Promaster Cargo Van to purchase.... There was no inventory on site that day. I gave Rob my contact info and he was more than helpful in contacting me as soon as a Ram Promaster became available, since they are currently in high demand.! The moment I got his phone call, I quickly went to meet him and I left with exactly what I was hoping for! With much appreciation, I would recommend Rob???s sales service to anyone else that is in need to purchase a vehicle. Thanks Rob!
I called into the dealership for a few small issues happening with my car and they are always friendly and helpful over the phone and got me set up to come in. I was assigned to Jacob for getting my issues fixed and he was courteous, friendly, funny and overall compassionate. He took excellent care of me and was able to resolve all my issues fast and with the ease of a rental car in the meantime. What a great experience! I didn't feel worried at all to leave my vehicle in his hands. Jacob is a prime example of incredible service!
Good service dept cyst service but bought my car here 2 years ago and was totally taken on my trade in. Will buy new Mazda from Mazda Everett in the future
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