Used Toyota Avalon Hybrid for Sale in Matteson, IL

I started this review and got bumped out. To continue on, I was skeptical going in for a particular deal knowing from my past that dealers usually try to stear you toward what they want to sell you with very little regard for what you saw advertised or what you want. I was met at the door by a very pleasant salesperson (if it is ok to use a name she was Pearl Maxxberry) who invited me in even though it was 10 minutes before opening time. I was treated with respect and she listened to my requests, asked appropriate questions. She was able to find the exact model and option group I wanted for the exact lease terms I wanted. No trying to sell me more, no pressure, no being phony or anything! I have been purchasing cars , both new and used, for 45 years now and no one ever came close to being so easy yet professional and personable to work with as this salesperson and dealership was. The Optima is great as well!

This car is excellent in all respects. It is very well equipped and I expect to serve for a long time. It has low mileage.

I became familiar with Oak Lawn Toyota last December when my daughter purchased my 16 year old grandson his first car in December 2015. She raved about the excellent customer service she received from John Beris. She said he was knowledgeable, honest, efficient, professional and he had provided the best customer service she had ever received. She said, John realized the magnitude of the moment for her buying a car for her son and even took a picture with my grandson handing him his first set of car keys to his "2004 Toyota Corolla S". I heard about Oak Lawn Toyota a second time, when my daughter was in the market for a new truck in May of 2016. Because of the excellent customer service she had previously received, she went back to Oak Lawn Toyota. She said it was like dealing with a member of the family. He took great care of her, and again was the ultimate professional and provided phenomenal customer service. My daughter left very happy in her "2015 Toyota Rav 4". So it was only right when I was in need of a new car this month (August 2016), I immediately called my daughter up and asked her if she could take me to Oak lawn Toyota. She stopped at Oak Lawn Toyota and told John she would be coming back with her mother and when we arrived John met us at the door. He was extremely nice to me. While we were there on Saturday the power went out and it wasn't expected to be back on before close of business so John said we would have to come back to finish the process on Monday. He called my daughter on Monday, just like he said he would and when we arrived back at the dealership, John was ready to service us immediately. And because my daughter bought a car for her son, herself, and now I (her mother) was buying a car (3 cars in less then a year), they put a remote starter on my car at no charge! My newly purchased car would not be able to be serviced to add the remote start until the following Monday. Rob came to my house on Sunday, picked up my car and left me a loaner car (a 2017 Toyota Camry), drove my car back to Oak Lawn Toyota on Monday, had the remote starter put on my car and drove it back to my house Monday night. I am sure he was exhausted from work, but he took the time to show me how to work the remote starter, made sure I understood and then he took the loaner car back to Oak Lawn Toyota for me...talk about OUTSTANDING CUSTOMER SERVICE!!!!! It doesn't get better than that. Thank you Oak Lawn Toyota for treating us like family...my grandson, my daughter and I will be forever appreciative of your kindness.

Roger did a fabulous job of anticipating my questions and concerns and intuitively new exactly what I wanted in my new car. He was able to intelligently answer all of my questions and was focused and engaged throughout the buying experience. What started as a discussion regarding rim repairs for my preowned 2015 GT ended up with me rolling out of the lot with a brand new 2016 GT, all thanks to Roger. Tremendous salesman!

Wow, this team couldn't make buying my New Tundra any easier and living up to what was said from my initial contact with their internet team. Jessica and Jackie put up with all the questions I had to confirm the options and price of the truck and then Leo living up to their promise when I arrived. I just dealt with Schaumburg Toyota who promised the world just to get me to come in and then tried to add an additional $6000+ to their written quote with the expectation I would be fine with. Their listed internet price was even lower than they were now offering. Couldn't be happier that I got up and left. So when I was speaking with Jessica and Jackie they ensured me they were being honest with the price of the truck. I came into Continental with my doubts but was quickly put at ease meeting with Leo and soon I was a owner of a New 2018 Toyota Tundra. The entire experience was a home run, and I will be coming back when my wife is ready for a new Rav4. Thanks again!!!!!!

Have only had it for three days, but bought it because of all the safety features installed on it. If drives very well and this Avalon comes highly recommended by Consumer Reports. We expect we will not be other than well pleased by our purchase.

Easy to deal with! They knew we were coming from an hour away and Rita had the SUV we were interested in all warmed up and ready to go for our test drive! In and out in about 3.5 hours from test driving to signing on the dotted line. Really, that's not bad considering my last car took 6.5 hours to buy! Would definitely come out to McGrath again and see Rita for a car. She went out of her way to get us an additional key as well! Thanks, Rita!

In my opinion this car gives the most economical fuel consumption in comparison to its equally luxurious cars. One thing it lacks that it is not fully hybrid one and the driver can only drive at battery for maximum speed of 35mph.

Let me start off by stating, I am 73 years old and I have bought a lot of vehicles in my lifetime. I am also computer literate and like many, I use the internet to review vehicles I am interested in including prices using Kelley Blue Book, NADA, and Black Book. I was looking for a late model Toyota Tundra 4wd. I found one at David Bruce Toyota/Cadillac I was interested in. I ran the ???numbers??? and contacted Dave Sosnowski and asked for a price ???out the door??? including sales tax, license and any legal fees associated with the purchase with no trade-in. This is critical to me as I lived over 2 hours away. He responded within a few minutes with the price. His price was within $50.00 of the analysis I had researched for. I provided a security deposit over the phone and my son and I drove to the dealership. Dave had the truck parked out front, came out to meet us and introduced us to Jason Connor. Everything on the vehicle was as represented and Jason took the time to introduce us to all the features contained within the vehicle. When we sat down; guess what...the NUMBER was exactly what we were quoted. There was no; ???I forgot to add this??? or ???in addition, we have to charge this??? baloney........ REFRESHING! It has been a long time since I have run into a dealership like this. Even though they are over 2 hours away from me, they will be the 1st dealership I look at when we are looking for another vehicle.

Very comfortable, has all technology you look for in an advanced car. Qi-Wireless charging, Heated rear seats, rear windshield curtain, navigation system, radar cruise control above all best performance in an hybrid vehicle. Even with sports mode on it is giving 36 to 38 mpg.

Good day to all and thanks for your help am looking for a good clean pick up truck. So far the people that I have talked to about a vehicle very respectful and honest with me that goes a long way good Web site nice cars and trucks soon as I see the truck am looking for it will call them back .in have talked to two nice and friendly staff members thanks again

Perfect car No complaints Just want to check out the battery after it cross 100000 I’m happy with this Avalon and it’s look That’s it

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car met all of my expectations: Mainly getting fantastic gas mileage, Very comfortable, Many safety features, Loved the Apple Play. The Avalon Hybrid is a true blessing for us!!!!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This is a wonderful car. It is spacious, very quiet, and runs smoothly. It also gets great gas mileage and is expected to be trouble free. It has excellent safety features including lane change and blind spot monitoring features.

The Service Advisor Edgardo Vargas was friendly, helpful and accommodating. My car was ready for me upon pick up and the experience was seamless.

I have been with Toyota/Lombard for a long time and still to this day I love how I feel like family... I love your service guys Gerry & Jeff the Best!! Everyone always does a good job and have great Customer Service skills, which hard to come by these days.... Thanks and keep up the EXCELLENT JOB!!

This car gets excellent gas milage. Styling is great. Very comfortable. Great handling. Very low maintenance costs. Should last for 10 years or more. Shares many of the features of a Lexus. Excellent navigation.

I was only looking for a car with a Carfax report and this place had them. Online they have a good selection of cars. I did my homework online before going in. Before walking in I already knew what I was looking for (I had narrowed it down to two cars). From the time I walked into the dealer to the time I left, I felt welcomed. Everyone was nice and answered all my questions. My salesman, Siggy listened to all my requests and concerns. He was very helpful. I would recommend this place to anyone looking for a car.

I purchased the Avalon used. It only had 13,000 miles. It now has 217,000 miles and still ride like I first purchased it. I have truly been blessed with this vehicle and would recommend it to anyone.

On a late Friday afternoon last October, we were northbound on Interstate 65 in my 2015 Acura TLX SH-AWD. We had just crossed over US 30 and were keeping up with the traffic which was running at about 70 mph. All of a sudden, three or four pieces of scaffolding fell off a construction vehicle that was in a lane to my left and perhaps 30 yards ahead! All the pieces were laying flat but moving diagonally in front of me toward the (right) shoulder. I immediately swerved drastically to the right. (Thank goodness for the SH-AWD!) I thought I had managed to avoid all the scaffolding, but in fact, one clipped the rear driver's side wheel, puncturing the sidewall, and gouging out a piece of the rim. Obviously, the tire went immediately flat. But if it had to happen, it couldn't have happened at a better place! It turns out that we were less than 5 miles from Muller Acura of Merrillville! A quick tow (provided by Acura) and we were there. Even though it was late Friday afternoon, we were greeted warmly by Amy of Customer Service and Michael, Assistant Manager of Service. I cannot adequately convey the expertise and the caring treatment lavished upon out-of-towners in distress dumped on their doorstep just before the weekend. We were pretty shook up by our near miss that could have easily been far more disastrous! Their genuine concern for us and the attention they afforded us were well above and beyond the call of duty! They told us we needed a new rim and, because SH-AWD models have special, color-coordinated rims, they didn't have one in stock. But then they took it upon themselves to take a tire and rim off a new car, exactly like ours, that they had on their lot so we could be on our way. They even took it upon themselves to contact State Farm and get the claim process started. I haven't even mentioned the amenities in Muller Acura. Waiting areas are especially spacious, clean, comfortable, well-stocked, and technologically up-to-date. Even the service bays were clean. You cannot go wrong dealing with Muller Acura of Merrillville!!! We highly recommend them!

Buy the limited, safety features include blind spot warning, Toyota’s pre collision warning system, Adaptive cruise Control , Hi visibility front head lights with DRL’s & driving lights & airbags galore. You will almost for get your in. Hybrid. Mid 30’s in mpg without trying, you can get low to mid 40 is pay attention. Cool enough that you can fit five adults, safe enough to put grandma in to take her the Dr’s. Sporty enough you can open the sunroof and rock out to “Rush” while doing 80 mph. Per Toyota Service not to much to go wrong preventative maintenance wise until 10 year from manufacturing date, hybrid battery is $2700.00 other wise drive it & change the oil on the 4 cylinder Atkinson motor just like you should.. Lots of information on u tube on how to modify your driving style to get better mileage , IE Prius maximizing your mpg etc.

I’ve had my car serviced here several times and like the professionalism, knowledge of the staff and management and the cleanliness of the facility. They also send coupons in the mail. I’ve moved out of the area and there’s another dealer closer to my new home but I started coming back to Oakbrook Toyota because the service is much better.

I came in for basic oil change service and Brian took care of me. Brian was friendly and knowledgeable. They weren't pushy with the recommended repairs, they just made a list that I can take care of when I have the time.

Excellent service purchased new LEXUS RX 350 F sport very professional staff. Will do business again. Thanks for the great service...

Staff do their job right away. No need to wait for a long time. I’ve been in this location for more than three years and I never had any issues about them.

Late hour appointment, Flexible. Appointment was at 6:30 still accommodate me an hour early as I was free. Estimate amount of time required to complete work was very accurate.

this has been the most wisest purchase that i have done while buying cars. so economical and comfortable at the same time. the looks are very stylish and powerful. interior space is very roomy for all 5 passengers (including driver.) it is equipped with all the techno gigs that one needs. love to own it and proud of it.

Eddie Vargas was wonderful. He was polite, well-spoken, thorough and helpful. He went well out of his way to help me and my family when we had a problem which was much appreciated. Best experience I've had at your facility. Also, thank you to the repair technician who found out what was wrong with my car (I hope) even though it wasn't even making the noise that day. Much appreciated.