During this past week I was personally contacted by Jason Wilkinson, the General Manager of Kendall in Bend. Jason arranged a personal meeting for my wife and I to discuss the concerns we addressed on this forum August 8, 2017. We had recently purchased a 2017 Tundra from Kendall in Bend. For background, please see my comments from August 8, 2017. After a meeting of over an hour, all our concerns were professionally dealt with and resolved. Jason was an excellent listener, took copious notes during our discussion and resolved several of our issues on the spot with a promise to get back to us on things that couldn't be handled at our meeting. He was courteous, caring and it's obvious to me why he is the General manager of a modern and very busy dealership. Jason's professionalism and compassion changed my mind regarding Kendall in Bend. It is obvious with a General Manager like Jason they truly care about individual customers and the quality of the service they provide. After today, I would recommend Kendall Toyota of Bend for purchase of a new or used vehicle. I know I'll be back when it's time for a new truck!
I enjoyed the quality and promptness of the service dept.
The only complaint was that the parts dept.was the only ones allowed to sell the toyota merchandise when there were 2 other registers that could have helped the only parts person out. For the fact he was busy as a one legged soccer player. I just wanted to purchase an air freshener for my 2016 tacoma TRD. And had to wait 20 minutes just to purchase an air freshener. I wanted.to buy a TRD hat. But unfortunately with my disability it is hard to stand in one place for any extended time. So I put everything back on the shelf. BUT I WOULD LOVE TO HAVE ONE OF THOSE TRD HATS OR EVEN A POLO SHIRT. The shirt in "Large". Thanks for thek
2016 Toyota Camry LE Review
Purchased this car for reliability
by Auxdriver from Owego, NY
May 3, 2019
5
Have only owned it for a few days. Bought it because of the reliability of our older Camry. I love it so far. Quiet, comfortable ride over the roads to work (35 miles over two lane roads one way).
I took my 2006 Toyota Corolla in for a faulty airbag device, I had received notices in the mail informing me of this factory recall. When the parts were available I was able to schedule an appointment with my local dealership. Fortunately the part was intact;there was no corrosion. The mechanics then installed the replacement parts.
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2011 Toyota Camry LE Review
Very clean, comfortable car. Rides nice, good cond
by a j lamoureux from ROCKY POINT, NY
April 30, 2019
5
Nice car; good condition. Rides nice. Low mileage for a 2011 auto. Comfortable and quiet. Good looking too, with very few cosmetic defects. Very quiet on local roads that are in poor condition.
I've been going to Kendall Toyota of Bend for the service of my 2011 Highlander for five years now and have never had a less than satisfactory experience. They always tell me how long the service will take and unless something come up that is unexpected they honor that timeline. I always wait for my car and their showroom waiting area is comfortable.
I had 2 issues with my rig, they diagnosed them both even tho I thought it was the same issue. At no extra charge. They took care of my car, and the service department was very well mannered and courteous. He present me with options and pricing on what my vehicle needed. And didn't pressure me to make a decision.
The manufacturer provided a simple fix for a minor safety issue. In exchange for my time, they washed/polished(w/poly?) the car. The manufacturer paid out some money to our community. I was treated nicely. Everyone was happy.
2002 Toyota Camry XLE Review
Very reliable car
by Loba from Tampa,fl
April 15, 2019
5
This car met all my needs has 112,000 miles drives excellent wish I wasnt getting rid of just trying to accommodate my family in a larger comfortable car
when i showed up i was told that my truck would be ready mid afternoon. that was not going to work for me as i needed to be in Redmond at 2pm the Service manager said no problem he would make it work and have it ready at 1pm and he did just that. it saved my day ...... so a BIG THANK YOU
I recently moved to Bend from Portland and my last oil change in Portland revealed a need for new tires. I decided to do it in Bend, even though I'm in Portland once a month and happy with my Toyota dealer there. Kendall Toyota as very welcoming and the service went smoothly, right down to using there complimentary shuttle service to go home while the service was going on. The driver Earl was courteous and very prompt. I would definitely recommend Kendall Toyota and will be back for all my vehicles needs in the future.
My wife and I saw a car on their website and went in to look at it. We were greated by a very nice, no pressure salesman, Trevor. He was very informative and helpful to make sure what our needs really were in a car. The purchase was easy as well.
1999 Toyota Camry LE Review
This is my first car, dad's jealous.
by Stardust from Mankato, Minnesota
May 8, 2019
4
I didn't have much high standards for a car, as long as it got me where I need to go and back. I bought this car for only 150 bucks and have only put under 500 into it. Had to buy tires because they were horrible. When i got this car it had 198000 miles already on it, now I'm at 201688 miles and still running strong. The car may not look like much but sure packs a punch! Hoping my next car or truck will be just as good.
Thank you, Bend Honda service technicians & Ty Clark for fielding our phone call yesterday regarding a funny smell from under the hood (after a couple of days of taxing travel over the mountains towing our 16' Airstream with 2017 Ridgeline). You advised us to stop by -- that you'd ask a technician to check over the transmission. We stopped this morning and your technician pulled the transmission fluid dipstick and, yep, identified that burnt smell right away. We elected to have you flush it and replace it with new fluid -- you had to squeeze us into an already full schedule. So thank you all very much for being so accommodating and allowing us to continue our journeys with one less big worry! --mm / AJ / Moose the dog.
2015 Toyota Camry SE Review
Most reliable car i own.
by DMO from Elkridge, MD
May 2, 2019
5
This car met all my needs. It have plenty of leg from and a huge trank that can be used as storage. You do not have to speed alot of money on gas because it is great on gas.
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