Fantastic! Blown away by the service!!!
November 6, 2018
When we saw all the positive reviews online, we had to check with Honda of Bay County before buying a new vehicle. We knew exactly what model and color we wanted so we were just shopping to locate the car and make a decent deal.
We called and talked to Kevin Schmehl and initially were disappointed that the vehicle we liked on the website was located at a different dealership. He assured us that was not a problem and he would do whatever he could to earn our business. We quickly came to an agreement on price (over the phone) subject to him being able to get the car to Honda BC. This was at about 9:30 Monday AM.
Over the next few hours, he called back at least 5-6 times with updates. Yes, Honda BC was able to trade with a dealer in Alabama for the car. Yes, the car could be transferred, possibly the same day. Then a call that the car was on it's way to the dealership, then arrived, then being detailed, and then an offer to have it delivered to us (an hour+ away in Destin!) And same day!
So, from our initial call at 9:30, we had our new car in our drive with completed paperwork (and full tank of gas) by 6:00 PM...The same day...Without leaving town!
Great service by Kevin Schmehl and the HBC team. Thanks also to the very nice and polite gentlemen who spent their day driving to pick up and deliver our vehicle to us.
By far, the best buying experience we've ever had.