December 3, 2018
It was time to bring my Honda Accord in for major service and I'm so glad I decided to take it to Honda of Seattle. My service advisor, Keith Chaney, was incredibly helpful in explaining the work that my car needed and it really made me feel less intimidated about it all; I have minimal knowledge about cars so this was highly appreciated! He answered all of my questions and addressed all of my concerns about my vehicle. The service technicians also did a great job and did a full inspection of my car on top of the repairs I requested. I was even provided a shuttle ride home when I dropped off and picked up my car - incredibly convenient and took off one of the majors stressors around car repair. Honestly, the whole experience was great.
Thank you for your professionalism and help, Keith! Also thanks to the technicians who worked on my car. It drives beautifully now!
I'll be going to Honda from now on thanks to the wonderful service I've received and approachable staff who work here - I know I can trust my car with them!!