New and used 2025 Toyota Grand Highlander Hybrid for sale near Sachse, TX

I continue to get my car serviced at Toyota because of the customer service Joel Caspers provides. He's friendly, knowledgeable and helpful. The work is always great. If there is an issue he will make sure its taken care of in a timely manner.

Grand Highlander Hybrid Limited in Windchill Pearl Nightshade Edition is a super car. Layout, engineering, finish out all top notch. I’m glad I got one of the first 2025s in the Nightshade. Can’t recommend letting Toyota Mfg do the blackout over add on at distributor level. There is no comparison.

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

Smooth drive. Spacious interior. Great gas mileage. Nice interior and exterior design. Easy to navigate tech. Great family car. Bought for the space due to growing family

Always get good service and professional treatment from the team at Rockwall Toyota. I recommend them.

Carlos was very friendly, informative, and helpful! A great Toyota associate! Good experience for me!

I had Robert M as my service representative today and he kept me updated throughout my visit. He worked with me and got the best value for the work that was done. He also pointed out that there were some concerns that I needed to be aware of until my next visit. Robert is an asset to this dealership. I will be back!

Great service department, Cannon Campbell is always a big help. I always have my toyota serviced at Pat Lobb.

Pat Lobb Toyota of McKinney does excellent service job every time I have maintenance checkups done there.

The battery in my car died. Hsd to get it towed and the good thing is Toyota of Rockwall provided a number to Todd's Towing and their customer service is great, too purchased it used with the original battery. The curtesory van driver picked me up and he was so sweet, kind and attentive. When I mentioned music, he turned on the radio. My wait wasn't long at all because I had the vehicle dropped off the night before. Micky assisted with checking me in and explained the warranty on my battery. I could go many places but Toyota of Rockwall knows how to take care of my vehicle and keep my car running at its best. I believe that new battery gave my gave my vehicle a lot more take-off power and I thought it was quick before. Thank you Toyota of Rockwall for taking care of me by taking care of my car.

They make the buying process easy from start to finsh. Roy El Hachi our sales person is great. Since we live Frisco its a haul but its worth every mile. I highly recommend this dealership to anyone in a market for a new or use toyota. Ask for Roy he'll go above and beyond for you.

I purchased a used vehicle from Cowboy Toyota (2018 Infiniti QX60) and had a great experience. The process was seamless and easy. I worked with Chris F. on the vehicle and Richard B. on the financing. I was initially recommended to them by Tommy S. and I'm happy I drove from Austin for this purchase. I'd highly recommend giving them a shot for your next purchase.

I was shopping for a RAV4 on cars.com, and acquired about a car at Cowboy Toyota. Luis Santos replied and was helpful and professional. He knew I was shopping at other dealerships, and he helped me work quickly to get to favorable terms. For whatever reason, most dealerships will not negotiate a final price by email and want you to go through the hassle of coming to their place to negotiate more. Luis Santos and Cowboy Toyota did not do that. He took my emailed offer to his manager, and we wrapped up negotiations quickly so that I knew I was coming to their dealership simply to purchase the car and fill out paperwork. Once there, Luis helped the paperwork go smoothly and had the car clean and ready for me to drive away. Luis Santos and Cowboy Toyota made what's usually an unpleasant process pleasant again. Thank you, Luis!

My experience at Cowboy Toyota was pleasant, professional but most importantly profitable. I was able to finalize a deal and drive away in a new vehicle of my preference. They are easy to talk to and they make an effort to satisfy you as a guest as well as a customer. I feel assured in terms of recommending Cowboy Toyota to family and friends because I feel confident they will achieve the results they are looking for as it relates to buying a new car.

Very attentive and strong customer service from my primary salesman up to the General Manager. They worked hard for my business. Great experience so far!