Used 2022 Toyota Highlander XLE for sale near Baltimore, MD

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

I had a great experience with all the staff I dealt with. All of my questions were answered and I was not pushed ti do anything I didn’t want. They were able to get me into a payment range I was looking for. I love the car I purchased. Best car buying experience I have ever had.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Very professional and friendly , a smooth transition with my trade. Once deal was finalized , I was out the door in my new vehicle within an hours time.

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

Top notch car dealership. From their sales people to sales manager and finance department, 5 star all around. Highly recommend these guys, very professional and knowledgeable with awesome competitive pricing. Drove hour and half to make our purchase today and will definitely be back.

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

As expected, my service experience at Lexus of Towson was seamless and efficient. Nick Strapon, my service advisor, was great.

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

Great care for my needs and excellent service. A true professional. Will be be back.

I would like to thank Perma Buschmann for her wonderful services!! Koons Toyota did a excellent job fixing my car. Thanks to the Mercanics and staff. Everyone was very helpful Barbara Perez, Bob, Emily and a lot more. It takes a team! I love what you did for my car.

For the first time in a while, everything went very smoothly and in a timely fashion. Jamie was very helpful with the car service and the transportation

Been working with Koons Toyota for decades. Bought my last 2 cars there. With their courteous & astute maintenance, my cars last forever. Very people-centric. David Jacobs is great. So is everyone else there. <3

I have bought several vehicles from Jones Used Cars… every experience has been great and they always respect my time. I would absolutely recommend visiting Chris Benvenga at the Harford Road location. He was straight forward and made my experience very pleasant.

I had a great experience working with Joanne Virgilio, she was referred to me and couldn’t be any more satisfied with my car buying experience. Make sure you ask for her when your in the market!

Jeremy greeted us as soon as we walked through the door. He was knowledgeable and helpful. Christos made the financing process enjoyable and worked to get us the best rate. This was our third purchase from Koons Toyota Westminster and we will be back.

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

Great low pressure, small town type dealership. Had quite a variety of different cars and trucks. Thr entire experience from start to finish was great. Our salesman, Donnie, was great as well. Compliments all around, you guys had exactly what I was looking for.

Walked into their dealership on a Saturday morning, and two hours later I got the car I wanted at the price I expected. I also got a fair price on my trade in. Nick and his team made the buying experience very positive. Will return for future business.

Our experience yesterday at Lexus of Towson was excellent. In particular Mathew Wagner in the service department was very helpful. Your receptionist at the main Sales entrance was also very helpful, as was the sales associate Derell (sp?)who showed us a very nice 2022 Lexus. We are just not ready to make a purchase at this time.

Overall had a great experience purchasing a used vehicle from this dealership. Katie Crook and Justin Schmitt did a great job with communicating the availability of the vehicle. Katie handled the test drive and sales which went really smooth. I worked with Christos on the financing which went well in relation to my previous experience at Koons (Tysons Corner). I was anticipating another high pressure sales tactic regarding warranty and extra add ons which was my experience at Tysons Corner Koons. Christos heard me loud and clear and did not put any additional presssure once I declined some of the add-ons. It was a pleasure working with everyone at this dealership.

I have been going to this dealership since 2011 and when I needed a new car in 2017 I returned to buy another Mini because of his service deparment