Used 2024 Toyota Highlander for sale near Monte Sereno, CA

John Mills made our car buying experience very easy and fun . Along with Trae , Mark and Perry we left with a great vehicle and a hassle free deal. They all are very nice and professional .

Customer service was very experienced and very cordial. Very peaceful environment. The people there are very knowledgeable about what they're doing.

Updating my review on the service department. I was contacted by Makan Ardalani who was amazing. They looked at my Rav4, inspected all of the brakes, ensured it was safe and even offered free detailing. Makan really made me feel heard regarding my concern with the brakes sound, and after the team re-looked at the brakes, I am no longer hearing any noises. I am hoping Makan gave feedback to the service dept regarding listening to folks' concerns, and I will definitely give this service department another try.

I came home really happy after being able to get a beautiful Honda odyssey. All this would not be possible if Tim where not there.He did everything so we can get our van at a good price, he was there bringing us snacks and water since the whole process took a while. I don't have words to express how grateful we are with him. Just ask or look for Tim to show you the car you want to buy, and you will not be regret of doing it. He is a great person and a very nice guy. I just say tku very much Tim, for helping us to do this posible. And I hope you get a lot of clients after this review. Hope to see you soon to get a service there or just to say hi to you.

They were great. I’m in MN and they are in Cali. They took care of the shipping aspect. Very happy

I am a new customer to Steven's Creek Toyota and I am here to give great kudos to Josh Pourkhorsand and Lance Nguyen for their patience and diligence to their jobs. Even though I had never personally met Josh, I texted with him about my interest in buying a new Toyota Prius and he was ON TOP of it, to say the least. As soon as there was a matching car being delivered, Josh texted me, held it for me, negotiated with me and made the whole experience EASY. His manner is easy going and not 'high-pressure-sale-vulture.' I liked him immediately. Patient and great sense of humor put me at ease. Josh explained all the ins and outs of the car. Got it washed and detailed before I bought it. If I need anything, Josh made me feel that I could call him at anytime. Lance gave me the same feeling! He works in the Finance department and he was patient and had a great sense of humor also. He carefully explained all the pre-payment of service work and, even though I was initially resistant to the up-sell, it was obvious me that the pre-paid maintenance package just made good common sense. Great team. Also the guys behind the big counter, Jack Joseph, Mark, "The Bus Driver" (I can't remember his name), all of them had a great sense of humor and contributed to the easy going feeling of this dealership. They all seemed to love their jobs and were HAPPY to be there. And... of course, the Prius I bought from SCT is just what I wanted. I will be returning to SCT for the next 6 years for maintenance so this good-natured, positive atmosphere was so refreshing. I had been to a dealership prior to this (nearest to me - I'll leave it to you to map it) and my treatment was FAR less helpful. I was not made to feel important. Even though I had regularly communicated my desires to a sales agent there, I was always put in the position of having to initiate the inquiries regarding their deliveries. My desires were not kept track of and I was not treated specially. I did not get the 'treated-as-family' feeling that I got from Steven's Creek Toyota. I made the right choice the SCT team. One happy customer. --John, from Los Gatos ;)

Professional and great customer service by Chris and the team made this an easy buy

We came to Fremont toyota on a Sunday to have our car serviced. Our appointment was really early so I came to pick up my husband after dropping our car to service department. We don't know but for some reason we kinda' looked around used car department to browse their Camrys. I've been wanting to trade our other car which is a Corolla since last year. I have a 15 month old baby but since we have a good working 4runner, I was just really hoping for a full sized car coz' i feel it's not too big as an SUV but not too compact as my current car. James Kang approached us at the parking lot and offered help. In my mind, omg they will really try to sell us something. And right there and then I told my husband "we've been though this before, we still have our car, we won't be super impulsive and pressured." That day was not really a day to buy, although i've been wanting the car, but it was not an urgent thing. James came back and talked to us. He had a very nice and light aura- No hassle, No pressure. and that was the first time I felt that way with a dealer. From test driving the car, til contract signing- we didnt feel rushed and obligated. I guess to make long story short, yes i traded my car- but the process was so smooth. And even though we got a 2014 Camry, slightly used, I think we got what we wanted and we are happy. James took care of everything even we had to come back to fix slight dents i found, he was very prompt and honest. He is highly recommended, if you wanna have a good car buying experience.