Used Toyota Highlander for Sale in Charleston, SC

I cannot get my previous review to edit, This is what I want. This is a edit to a previous bad review. After posting a problem with the service department, within 5 minutes I had a call from Bobby Wallace the general manager. He immediately took action and got the issue resolved. I appreciate him taking the time to do this. It shows he cares about his customers. Thanks

I was looking for a vehicle for my husband for our anniversary. I really was???t expecting tobe able to locate and purchase a vehicle on that day, which was our anniversary, but was hopeful. I looked on line and then called a different dealership. I wasn???t sure but believe I had reached a call center. I spoke with a person there, told that person the type of vehicle I was looking for and why I wanted it rather quickly. I was told they had a particular vehicle to my specifications on the lot and in my price range. I received an email a few minutes later with a note that said the. Ehicle we discussed was sold earlier that day but attached are two other vehicles you may like. The vehicles were $10,000 to $20,000 more tha. The one we discussed. Needless to say to continued to look for a different dealer. That is when I found Fred Anderson Toyota. I spoke with Michael Manning and her was so helpful. I told him my story and he asked if I could come look at vehicles on the lot. I was working but told him I would check with my husband when I got home. I did and it was almost 7:00 pm. The dealership closed at 8:00 pm but I took a chance and called Michael to let him know we were on the way. He said he would be there. When we arrived we met Michael Manning who introduced us to Matt Worlock. Matt was very informative and after listening to my idea for a vehicle walked us straight to what we were looking for and in several variaties. We test drove one vehicle and IT WAS THE ONE! Wow! Matt was the most courteous and informative salesman I had ever encountered. The entire process took about 3 hours from start to DRIVE IT HOME and the staff stayed until after 10 PM to make our anniversary special. From viewing, to test driving, to financing, to driving it home the same evening - AWESOME. Matt Worlock is amazing and so is the entire team at Fred Anderson Toyota. You made our anniversary special and you made a customer for life!

Victoria took our interest by phone prior to a 12:30 appointment May 9, 2017. She was very nice & professional on meeting us at the dealer. She promptly introduced us to Mark Searcy, Sales Professional. We had expressed interest in a Camry and Mark immediately put us behind the wheel on a test drive. Loved the car instantly. Back at the dealer, we pow-wowed for a bit & tweaked this & that for a while. Long story short, Mark came back with a proposal we could not refuse. Professionally, he explained the details & particulars but we loved it. Mark was quite fun to work with, had a ready sense of humor & basically made this major purchase an enjoyable experience. He deserves an A+ for "services rendered". He hooked us up with Matt Wright, Finance, who (like all at Anderson!) was equally professional & easy to understand. He guided us through the purchase process & effectively illustrated various options regarding service & such. It was all good & we thank Mark, Victoria & Matt & the terrific vehicle! (Also, Carolyn had a quick technical question today. Mark met her outside when she drove up & solved the problem there at the dealer the day after purchase.) Thank you, Henry & Carolyn Benedict

From the time we walked in the door, we were in good hands. I am a fan of Toyota however my husband was wanting a Dodge Ram this time around. We spent three days test driving and comparing trucks of different makes and models. I spoke honestly with Chris Jennings, in Sales, on our needs and price point and that we were likely buying a Dodge. We were are the dealership to sign on Ram 1500 and I texted Chris "Can you match their price?". As I said before, I am Toyota girl. :) Well, he did. He found us a Toyota Tundra SR5 that met all our needs that had same or better features than the Ram and even had some extras. At the end of the day, it wasn't the Toyota brand, features of the truck or even the price that sold us it was 100% Chris with his professional, caring can-do attitude. He even took the time to befriend our 4 year old little girl when we came in to look and test drive. Truly wonderful to come across a gentleman in the industry who didn't just see us as another face or $$$. We will recommend Fred Anderson and especially Chris Jennings. He is a huge asset to your company.

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

I purchased a new 2017 RDX about 2 months ago. I worked with SJ Duong and I never felt pressured. He was very helpful and extremely nice to deal with. Up until today, if I send him a text message about a question on my RDX he knows the answer. He gets back to me within minutes. I feel like I was very lucky to get him as a sales guy. I was very worried about getting a new car with all that technology, but SJ Duong made that a very comforting experience. He is the absolute best. Ask for SJ Duong if you are going to buy an Acura. You will not be disappointed.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

I was shopping for a used SUV. I requested some information off of the dealers website and within minutes I was contacted by Will Smith. Will was great to deal with. We set up an appointment to look at some vehicles, he had several there ready to be viewed. Will was extremely knowledgeable about the vehicles we looked at. He was able to explain the differences between different models and what he thought would be best for my needs. He made the experience very satisfying. I wasn't able to get to the dealership until almost 6pm, but Will stayed with me throughout the process and stayed late ensuring that I was satisfied. I would definitely recommend this dealership and Will to anyone looking for a new vehicle.

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

I received excellent customer service and great work from both the parts department (Mark) and the service department (Paul)! The dealership was clean, busy and well organized. I typically don't write reviews, but the exceptional service I received compelled me to acknowledge the efforts of both Mark & Paul. I would recommend Hendricks Toyota!

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

After reserving a U-Haul trailer, I received an email that I should have U-Haul check the electrical hook-up. It turned out that my Toyota truck needed a special hook-up that would need to be over-nighted. The problem was that at 2:PM it was already too late to be received the next morning. I would have to delay my move. But it wasn’t too late for Rick Hendrick Toyota of North Charleston! Mr. Bagwell heard my frantic plea and was able to arrange for the proper electrical hook-up to be overnighted to the dealership. It was installed while I waited the very next morning. I picked up the trailer at noon and was on my way as scheduled. Rick Hendrick Toyota of North Charleston knows service. Thank you.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

I made an appointment online to have my car tuned up and checked up. They found I needed new brakes (Which I thought). First when I got there, there was a long line, but I went in and asked for my assigned service person and was taken in immediately because I had an appointment. Then he found me in the little mini restaurant in the dealership, where I had a pretty decent breakfast sandwich and told me I needed the brakes. So I said go ahead and install all new brakes. I asked how long it would take and he said 3 or4 hours. Ok, no problem. I went across the street and shopped. He called after 2 hours and my car was finished! Yeah!! So I love Hendricks Toyota -and this was the most recent of several favorable encounters/experiences at Hendeick Toyota of North Charleston!!

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

This is the best place I've been for service on a vehicle. Everyone was professional & understanding of my schedule. Carolyn Reetz was the best advisor I've ever had. She was able to fit me in for a last-minute appointment, & my car was finished in no time. Great experience!

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

I was very satisfied with my visit at Toyota located at 7151 Rivers ave. My sevice tech Paul was very good and I would recommend him to anybody, thanks Paul and Toyota for everything

This car met all my needs. Lots of legroom and steering wheel controls are the best yet. Handles well with great suspension. Looks sharp and really like the headlights and roominess inside cabin. Sunroof fun since never had one before. Really great car!!

George was extremely professional and gave me quality updates on the status of my truck. The dealership even gave me a free diagnostic on my truck.

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

I have always received excellent service from Hendrick Toyota N. Charleston. Thank you to Andrew Bagwell for always doing a great job! Trust is so important for me. Thank you to all the people who worked on my vehicle.

Bought new Corolla there last year. Regular service done on time, no delays. If you are there at lunch time there is a great diner next door, and their in-house diner is great also. Free coffee is always a plus Amy Fox in service great worker.

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.