Brent acknowledged me right away with a smile and a hand shake! That meant a lot since I was by myself and haven't shop for car in 14 years. He was so helpful throughout the car buying process and I felt at ease. Everyone else that I came in contact gave excellent service as well.
Everyone was very helpful and nice and we were able to find what we wanted. The car itself was in excellent condition, much nicer than any other used cars we looked at. I wish there had been a few more options, but we are happy with the final purchase.
They are fast at calling you back. When I show up they were at it, Lauren came out greed me and then she show me my sale person. Antwoine was my sale person and he was awesome ....awesome place to buy a car.
I am very happy with my recent buying experience at Fred Anderson Toyota Charleston. I purchased a 2019 Tundra from salesman Devin Clark. He was attentive to my specific needs for the vehicle and worked to find the right match. Devin's attention to detail and follow thru is impressive. After the sale he picked up my Tundra from my office to have an accessory installed, thus saving me hours of time. I worked with Robert Lukens to finalize pricing. He has many years in the business and his experience with trucks in general was very helpful. Both Devin and Robert were a pleasure to work with making the car buying experience easy. I left having confidence in the dealership and with a great vehicle at a great value.
Matt took the time to learn my needs, review both new and used cars, and test drive. He stayed late after the dealership closed, and dropped the car off at my house on his day off the following day. He definitely went above and beyond, and provided the best customer service I've ever had at a dealership.
We owned an older Tundra and wanted a newer one Checked out the dealership about 6 months before and was impressed with the salesman. DJ took his time with us, was very personable and very knowledgeable. When we are in the market for another vehicle, we will definitely look for DJ!!!
I previously left a 5 star review because our experience with the purchase of a used vehicle was excellent, however following that review, we had an experience that prompts me to revise the 5 star review. We had an issue with the transfer of our license plate from our traded vehicle to the new vehicle that was caused by an error on the salesman's part. After a couple of conversations with the salesman and manager about how to rectify the problem, they abruptly dropped the ball, forcing us to have to visit the DMV to get the problem resolved at a cost to us. It was an easy solution, and I understand that mistakes happen, but the dealership wouldn't even return my phone calls to give us direction. Very disappointing!!
All of the staff at Marchant Cheverolet were very friendly and professional. There is no pressure to buy a vehicle and no hidden dealer fees. I believe this is a very trustworthy dealership who stands up to their reputation.
I bought a 2015 Chrysler 300 S . I had a problem with the smart key. They owner, Johnny Dangerfield, solved the problem with my Smart Key and also gave me an extra Smart Key , free of charge. My entire experience there was great.
This is the second time in the past year ive bought a car from Dalton and it was a great process both times. He was very helpful in the buying process of both vehicles and i would highly recommend both Dalton and Automaxx.
Michelle was excellent! Super friendly and laid back. Will definitely send family and friends your
Way! Everything we could hope for while looking to purchase a car.
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